Course Title: Use digital technologies to collaborate in a work environment

Part B: Course Detail

Teaching Period: Term2 2025

Course Code: BUSM6521C

Course Title: Use digital technologies to collaborate in a work environment

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus


Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.

School: 525T Business & Enterprise

Campus: City Campus

Program: C5404 - Diploma of Marketing and Communication

Course Contact: Nick Reynolds

Course Contact Phone: +61 3 9925 0791

Course Contact Email: nick.reynolds@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Sam Menai

sammenai@rmit.edu.au

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.

The unit applies to those who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBTEC404 Use digital technologies to collaborate in a work environment

Element:

1. Review existing digital technology use in the business

Performance Criteria:

1.1 Identify current collaborative ways of working
1.2 Assess performance of current collaborative ways of working against organisational strategies and objectives
1.3 Collate information collected through review and provide to relevant personnel as required

Element:

2. Identify opportunities to implement digital technologies for workplace collaboration

Performance Criteria:

2.1 Identify available digital technologies by accessing relevant sources of information
2.2 Seek assistance from specialist advisors, where required
2.3 Assess existing collaborative work against available and existing digital technologies
2.4 Identify opportunities and priorities for digital technology in collaborative work
2.5 Prepare a business case for implementing new digital solutions to support collaboration and seek approval, where required

Element:

3. Implement and use digital technologies to collaborate in the workplace

Performance Criteria:

3.1 Assess business goals and objectives and develop a plan to introduce new collaborative technologies
3.2 Communicate and promote key features of the plan to relevant stakeholders
3.3 Implement digital technologies according to plan and organisational requirements, policies and procedures
3.4 Organise training in digital technologies for collaboration for relevant stakeholders

Learning Outcomes


This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team.


Details of Learning Activities

This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team.


Teaching Schedule

Week

Topic Overview and Learning Outcomes

Assessments Due

Week 1

Introduction to the course

  • Staff/student introduction
  • Overview of course
  • Plagiarism, student code of conduct
  • Student support services
  • Course outline and lesson structure
  • How to engage with the course
  • Assessments
  • Introduction to the course

Week 2

Legislation, Privacy

Data Protection
  • Brief all assessments and assessment overview
Week 3

Digital Communications

Data Breach (Optus)

Week 4

Collaboration Challenges

Work Culture

Bullying, Harassment

Week 5

Business Case Study (SOAP)

Folders and file management

Week 6

Assessment 2 - Part A brief

Week 7

AI & ChatGpt

Project & Workflow Management

  • Assessment AT1 Due (Sunday, 30th March 2025)

Week 8

AI & ChatGpt continued

Training

Assignment 2: Part B

Week 9

Knowledge Management

Assignment 2

Week 10

CFA (Country Fire Authority)

E-commerce

Mid-Semester Break

Week 11

Change Management

Assessment 2 Workshop

Week 12

Assessment 2 Part A- presentation

Assessment 2 Part B-Training

Assessment 2 In class activity

  • Part A-PowerPoint slides submission
  • Part B-Training Run sheet submission

Week 13

Presentations Part A& B

Assessment 2: Part A

In class Presentations

Week 14

review

Presentations Part B

Assessment 2: Part B

In class Presentations (role play)

Week 15

Assessment Feedback and resubmit

No class

Week 16

 Assessment Resubmissions No class


Learning Resources

Prescribed Texts


References


Other Resources

None


Overview of Assessment

Assessment Methods

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:

  • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
  • review of final printed documents
  • demonstration of techniques
  • observation of presentations
  • oral or written questioning to assess knowledge of software applications

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.


Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • plan and implement use of digital technology to collaborate in a work environment at least once.

In the course of the above, the candidate must:

  • review business use of technology for collaboration and identify opportunities, priorities and risks associated with adopting new technologies according to organisational strategies
  • collect, analyse and present relevant information about digital applications
  • create and present a business case to relevant stakeholders for adopting new collaborative digital technologies
  • develop and communicate a plan to implement new ways of working collaboratively using digital technologies.


Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • fundamentals of common digital applications, including key terms, concepts and user features
  • organisational requirements, policies and procedures
  • collaborative technologies and their use in a business context
  • format and content of a business case in the organisation
  • strategies for training and coaching in digital technologies
  • organisational commercial strategy relevant to digital technologies
  • key sources of information about digital applications, and options specific to the business.


Feedback

Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.


Assessment Tasks

ASSESSMENT 1

This assessment is divided into five (5) questions. You must answer each of the questions below in relation to the case study (AustraDeal) provided in the appendix 1 of this assessment. The questions posed simulate a workplace environment scenario, where managers are required to reflect on existing business processes and procedures and provide recommendations for improvements.

ASSESSMENT 2
This assessment will assess your skills and knowledge in planning the implementation of new digital technology within an organisation and promoting the technology to members of the organisation.

This assessment continues from Assessment Task 1 and the case study of AustraDeal (see Appendix 1). In assessment task you reviewed AustraDeal’s digital communication requirements and developed a Business Case proposing the adoption of three suitable communication technologies. In this assessment task, are required to implement the new digital technologies and promote these within the organisation.

This assessment is divided into two (2) parts, Part A and Part B.

Part A – Deliver Digital Technology Implementation Plan

This part is designed to allow you to plan the implementation and use of relevant digital technology within AustraDeal. The plan you devise, will be presented to the class. For Part A, you will need to submit your PowerPoint slides outlining your presentation, before delivering your presentation in class where your instructor will assess you using the Observation Checklist in the marking guide.

Part B - Deliver Group Training
This part is a role play activity where you will be required to demonstrate the benefits of one particular digital technology as it relates to enhancing communication between members of an organisation. This simulates a workplace environment scenario, where many staff are required to share and update their team members as to progress on a project, and subsequently train them when rolling out the project. You need to work in teams of 3-4 for this part and will take it in turns training the group. For part B, you will need to submit a run sheet outlining the structure of your training session, before delivering your training session in-class to your fellow group members and instructor where your instructor will assess you using the Observation Checklist in the marking guide.


Assessment Matrix

Available on canvas

Other Information

None

Course Overview: Access Course Overview