Course Title: Work with diverse people
Part B: Course Detail
Teaching Period: Term2 2025
Course Code: EMPL7092C
Course Title: Work with diverse people
School: 535T Social Care and Health
Campus: City Campus
Program: C5417 - Diploma of Nursing
Course Contact: Suzie Cicero
Course Contact Phone: 03 9925-1812
Course Contact Email: suzie.cicero@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
none
Course Description
In this course, you will gain the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCDIV001 Work with diverse people |
Element: |
1. Reflect on own perspectives |
Performance Criteria: |
1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness |
Element: |
2. Appreciate diversity and inclusiveness, and their benefits |
Performance Criteria: |
2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all |
Element: |
3. Communicate with people from diverse backgrounds and situations |
Performance Criteria: |
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication nee |
Element: |
4. Promote understanding across diverse group |
Performance Criteria: |
4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements
Details of Learning Activities
This unit is designed to be delivered in a Blended Learning mode. Blended learning involves learning through various modes, for example, online learning and learning in a classroom and clinical labs.
The Blended Learning approach for this unit includes:
- Online learning - prepares you for flipped class, provides you with formative feedback and facilitates your learning as you progress through your course.
- Classroom teaching - introduces you to key concepts within the course using flipped learning
- Labs - provides practice and simulation
- Clinical experience - provides you with practical experience in a nursing health care environment
- Self-directed learning - such as reading to expand your knowledge and understanding of information delivered
All learning activities you will undertake within the course are designed to provide you with the practical skills, knowledge and attitudes required to perform to the standard expected in the health industry.
Teaching Schedule
| Date, Week, Session | Topic, Activity, Assessment |
|
Lesson 1 14/07/2025 |
Self-directed learning – Canvas modules Culture
Cultural diversity
Cultural Shock Racism and discrimination Concept of Woke Cultural awareness Cultural – health care Cultural safety |
|
Lesson 2 21/07/2025 |
Self-directed learning – Canvas modules Cultural influences
Role of effective communication skills Supported with videos – Interaction 1 and Interaction 2 Health professional ethical and professional obligations Role of interpreters Misunderstanding and conflict Increasing health participation Increasing community involvement |
| July Week 1-2 |
Pre-workshop Learning Activities – and Reflection/Quiz. Titled- Canvas Practice Knowledge Quiz. Compulsory –due 22/07/2025 23:59hrs - to be attended prior to the Workshop. Compulsory Workshop- Two sessions- morning OR afternoon- 23/07/2025 check your timetable 0800 – 1115hrs OR 1215hrs to 1530hrs On campus - face to face as per your student timetable for room details Aboriginal Cultural Awareness training (1day) – CHCDIV001 and CHCDIV002 – attendance is compulsory – location on campus as per your student timetable for ALL students |
|
Start of Week 5- Sunday 10/08/2025 |
AT1 Knowledge Assessment -- online quiz and short answer paper |
|
Week 3 28/07/2025 |
AT2- Practical Assessment – RMIT practice-based nursing labs |
| TBC placement block after week 14 | AT3 completed during clinical placement |
Theory and Practical Classroom Requirements
| On occasions timetable and assessment dates may need to change. If this occurs, you will be notified. |
| Please check your student emails and Canvas announcements daily |
Learning Resources
Prescribed Texts
References
Other Resources
Recognition of Prior Learning and Credit Transfer
If you think you have some or all of the knowledge and competencies described, please discuss the Recognition of Prior Learning and Credit Transfer options with may be available to you with your Course Coordinator.
For more information go to:
Please read the following thoroughly by clicking the links:
Special consideration
Use the special consideration process if your circumstances are such that you cannot fulfil assessment requirements. For example, if you are unable to complete any piece of assessment by a due date.
Overview of Assessment
Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral/written presentations and through the application of learned skills and insights. Full assessment briefs will be provided and can be found on CANVAS.
Assessment Tasks
Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content are assessed through participation in class exercises, oral/written presentations and through the application of learned skills and insights. Full assessment briefs will be provided and can be found on CANVAS.
Student are required to demonstrate and achieve all aspects and requirements of the assessment task. Students will be assessed as Satisfactory (S) or Not Satisfactory (NS). A student must achieve a satisfactory outcome for all assessment tasks prior to a final unit result outcome of Competency Achieved (CA) being recorded.
During the Diploma of Nursing (HLT54121), you will complete 400 hours of compulsory unpaid clinical placements, across four phases (semesters). Aged Care 80 hours, Mental Health 80 and Primary Health 80 hours each and Acute Care 160 hours.
You must meet all the unit/course requirements before you are eligible for clinical placement, this includes immunizations, NDIS check, Working with Children and Police check. If you do not meet these requirements, you may incur a penalty in the form of a fine.
The assessment methods being used for this unit are outlined below:
| Task | Method and Type | Graded/Ungraded | Due date | ||
| Questioning | Product Based | Observation | |||
| Assessment Task 1 - KNOWLEDGE (online quiz and short answer responses) | Part 1 -10 MCQ Quiz online- |
Part 2 to 6 10 Short Answer Questions Online Part 3-6 Quiz and Short Answer Questions Online |
S/NS |
Start of Week 5- Sunday 10/08/2025 |
|
| Assessment Task 2 - PRACTICAL (client interaction) | Practical assessment | S/NS |
Week 3 28/07/2025 |
||
| Assessment Task 3 – Practical – CP2 (conducted during Clinical placement - clinical placement interaction) | Practical assessment | S/NS | TBC placement block after week 14 |
Assessment Matrix
Other Information
Other Information
Flipped learning
The classes for this course will be conducted using the Flipped Learning approach. This innovative teaching method aims to create a more interactive and engaging learning experience by reversing the traditional classroom model.
What is Flipped Learning?
In a flipped classroom, students will review instructional content, such as lecture videos, reading materials, or online resources, before the class. During the classroom sessions, the focus will shift to active learning, where you will engage in discussions, group work, problem-solving activities, and hands-on projects with your instructor's guidance.
How will this affect your studies?
- Before Class: You will be required to review course materials (videos, readings, etc.) provided by your instructors. These resources will help you gain the foundational knowledge needed for the class.
- During Class: Classroom time will be used for deeper learning, collaboration, and practical application of the concepts you’ve studied. Active participation will be key.
- After Class: You will continue to reinforce your learning with assignments, self-assessment tools, and further practice.
Assessment Conditions
1. Assessment submissions, except tests and other in-class assessments, are due before midnight of the due date and can only be submitted through Canvas.
2. All written assessments must be submitted through Canvas.
3. Students are assessed as either S (satisfactory) or NS (not satisfactory) for each task. Each task explains how students are assessed.
4. Every task must be completed satisfactorily to be assessed as competent in the unit.
5. Submissions graded not satisfactory must be resubmitted seven (7) days post feedback been given. IT IS THE STUDENTS RESPONSIBILITY TO CHECK CANVAS FOR ASSESSMENT RESULTS AND FEEDBACK AND RESPOND ACCORDINGLY.
6. There are two (2) attempts only for each short answer theory-based assessment task, two (2) attempts at online quizzes and up to two (2) attempts for practical-based assessment tasks.
Assessment Attempts:
Self-marking quizzes
- Student will be permitted 2 attempts to complete self-marking assessments. If a student requires guidance, it is their responsibility to reach out to the Lead Campus Educator.
All other assessments
- You are permitted 2 attempts on written and practical assessments.
- Resubmissions are not automatic and will only be approved at the discretion of the Program Coordinator, after consultation with the teacher. Attendance and course engagement will be taken into consideration when deciding.
- All resubmissions must be completed and submitted no more than 7 days after your work has been assessed.
Student attendance
All students are required to:- Attend and participate appropriately in all scheduled activities.
- Complete pre-class preparation – e.g., recommended reading and learning activities on Canvas.
- Study all material provided to maximize chances of meeting the Unit's objectives.
- Meet the 100% attendance requirement for lectures.
Up to 80% attendance will be accepted with evidence in the form of a medical certificate or statutory declaration. It will be the student's responsibility to catch up and/ or seek assistance from their educator. If a student’s attendance falls below 80%, they will undergo a review by the RMIT Nursing Program Coordinator and may be required to repeat the course.
- Meet the 100% attendance requirement for the Workshop outlined above, in the Delivery Schedule. If you miss this Workshop, you will need to drop this unit, reenroll and repeat this unit at a later date. There is no make-up class for this workshop, or flexibility for illness.
- All students must demonstrate 80% engagement with the learning resources provided. This includes but is not limited to the Canvas Practice knowledge quizzes, which must be completed on time. Canvas analytics will be used to identify student engagement. This can affect student progression.
- All students must meet the 100% attendance requirement for practical sessions. Evidence in the form of a medical certificate or statutory declaration must be provided if one cannot attend to qualify for a make-up session. The 'make-up' session time and date will be at the discretion of the RMIT Nursing Program Coordinator. Non-attendance to the make-up session without evidence to support the non-attendance can result in no further opportunity.
- Failure to meet the 100% practical sessions attendance requirement can result in exclusion from the clinical skills assessments, leading to a Not Yet Satisfactory result and ultimately Not Yet Competent outcome in relevant courses.
- Four hundred (400) clinical placement hours must be completed by the end of the program to meet the program requirements.
All HLT54121 Diploma of Nursing Students must attend clinical placement. This unit requires satisfactory completion of a relevant clinical placement. Clinical placements are arranged at a variety of locations across the State. Although every effort is made to allocate each student a placement close to their home this is not always possible. Students must attend the placement allocated to them.
All students are provided with one (1) attempt for each clinical placement type, with additional attempts of any placement type only offered in specific situations.
While unit this is linked to placement and requires satisfactory completion of a relevant clinical placement. This unit also requires interaction with an Aboriginal and/or Torres Strait Islander person as per the above compulsory requirement to attend the Workshop described in the Delivery Schedule above.
Clinical Placement
Please note an opportunity to repeat clinical placement is not guaranteed and will be at the discretion of the Program Manager. The above requirements will be considered in the decision making.
Course Overview: Access Course Overview