Course Title: Manage international freight transfer

Part B: Course Detail

Teaching Period: Term2 2025

Course Code: OMGT5060C

Course Title: Manage international freight transfer

School: 525T Business & Enterprise

Campus: City Campus

Program: C5441 - Diploma of Logistics

Course Contact: Jeremy Glover

Course Contact Phone: +61 3 99251485

Course Contact Email: jeremy.glover@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Wayne Beasy
Email: wayne.beasy@rmit.edu.au

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit involves the skills and knowledge required to plan and manage international freight transfer according to relevant regulatory requirements and workplace procedures, including dangerous goods systems and dangerous goods regulation requirements.

It includes analysing freight transfer requirements, planning and establishing processes, monitoring and coordinating systems and processes for international freight transfer and completing all required documentation.

Work is carried out under general guidance. It requires discretion and judgement for self and others in planning and using resources, services and processes to achieve required outcomes.

The unit generally applies to those with responsibility for resource coordination and allocation, who lead individuals or teams.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

TLIA5035 Manage international freight transfer

Element:

1 Analyse freight transfer requirements

Performance Criteria:

1.1

Australian and international codes and regulations, and workplace policies for international freight transfer are identified

1.2

Information on current and potential customers, and their international freight requirements is obtained and analysed in accordance with workplace procedures

1.3

Special characteristics and customer requirements for the types of freight to be transferred are identified, interpreted and considered in accordance with workplace procedures

1.4

Appropriate options for international freight transfer are evaluated in terms of identified special requirements, customer need and relevant regulatory requirements, including Australian and international codes for the transfer of dangerous goods and hazardous substances

1.5

Selected options for freight transfer arrangements are documented in accordance with workplace policy and related regulations

Element:

2 Plan systems and processes for international freight transfer

Performance Criteria:

2.1

Workplace policies and mission statement are interpreted to define the process requirements for international freight transfer

2.2

Appropriate systems are evaluated and established and/or coordinated to facilitate the organisation of international freight transfer, including suitable risk analysis

2.3

Human resources needed to organise international freight transfer are identified and documented

2.4

Action is initiated to ensure staff are assigned, recruited and/or trained in accordance with identified human resource requirements

2.5

Office, computer and communications equipment are identified and actions are initiated for appropriate assignment or procurements

2.6

Quality standards and procedures for proposed international freight transfer processes are documented and/or updated in accordance with workplace procedures

Element:

3 Monitor and coordinate systems and processes for international freight transfer

Performance Criteria:

3.1

International freight forwarding operations are monitored against identified quality standards and for compliance with Australian and international regulatory requirements

3.2

Non-compliance with quality standards or regulatory requirements is identified and appropriate actions are initiated to report or rectify in accordance with workplace procedures

3.3

Customer satisfaction with international freight transfer services is monitored in accordance with workplace procedures

3.4

Customer concerns and suggestions for service improvements are actioned in accordance with workplace procedures

3.5

Reports and documentation related to international freight transfer operations are completed and referred to relevant personnel in accordance with workplace procedures

3.6

Australian and international regulations and codes of practice relevant to international freight transfer are monitored and appropriate actions are initiated to ensure ongoing compliance of workplace processes and systems


Learning Outcomes


Performance evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

  • applying precautions and required actions to minimise, control or eliminate hazards that may exist during work activities
  • applying relevant legislation and workplace procedures
  • communicating and working effectively with others when managing international freight transfer operations
  • completing documentation related to managing international freight transfer operations
  • maintaining workplace records and documentation when managing international freight transfer operations
  • monitoring work activities in terms of planned schedule
  • operating and adapting to differences in freight and systems in accordance with operating procedures
  • planning and organising systems and activities when managing international freight transfer operations
  • providing leadership to others when managing international freight transfer operations
  • reading and interpreting instructions, procedures, information and labels relevant to managing international freight transfer operations
  • reporting and/or rectifying identified problems, faults or malfunctions promptly in accordance with regulatory requirements and workplace procedures
  • selecting and applying appropriate technology, information systems and procedures when managing international freight transfer operations
  • working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Knowledge evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

  • application of relevant Australian Standards and associated certification requirements
  • contacts and sources of information/documentation needed when managing international freight transfer systems
  • operational requirements for the safe transfer and storage of dangerous goods and hazardous substances
  • procedures for:
    • establishing and monitoring suitable international freight transfer operations
    • identifying and evaluating information needed to manage the international transfer of freight
    • identifying and interpreting requirements of current and potential clients
    • liaising with relevant Australian and international contacts using appropriate technology
    • reviewing options for international freight transfer systems
    • workplace documentation applicable to the international transfer of freight
  • relevant Australian and international regulations, codes of practice and legislative requirements including local and international freight regulations
  • relevant dangerous goods systems and dangerous goods regulation requirements
  • relevant permit and licence requirements.


Details of Learning Activities

This unit will be co-delivered and co-assessed with TLIX4028 - Apply knowledge of logistics - as a cluster is entitled "Logistics and International Freight Transfer".

The delivery of this cluster will be face to face on-campus.

The activities will include some elements of lecture style, some research-based and self directed learning. There will be a large part of the activities incorporating simulated business meetings, in class.

The emphasis will be mainly on interactive learning.


Teaching Schedule

Teaching / Class ScheduleCourse Cluster: International Freight Transfer and LogisticsSemester 2 - 2025
Week Topic details Learning Material and Activities Assessments
Week 1

Course Introduction

Intro to Logistics & Freight Concepts

Introduction review as covered in the semester 1 induction

Course requirements and support documents / resources

This week we will explore what is international freight transfer vs domestic freight transfer and what relevant logistics information applies? – class discussion (Back to basics)

Week 2 Accessing & Analysing Logistics Information

This week we will explore and discuss:

Logistics Information

  • Relevant logistics requirements are identified and obtained
  • Logistics information obtained is analysed to determine organisational application

Analysis results are documented and recommendations relevant to logistics are determined and applied in accordance with organisational policy and procedures

Week 3 Freight Transfer Requirements

(Freight Codes, Regulations, Policies)

This week we will explore what freight transfer requirements may apply

Week 4 Customer Requirements & Special Freight

This week we will explore what

Options for international freight transfer are evaluated in terms of identified special requirements, customer need and relevant regulatory requirements, including:
- Australian and international codes and regulations, and
- Australian and international codes for the transfer of dangerous goods and hazardous substances

Week 5 Applying Logistics Recommendations

This week we will explore:

evaluate effectiveness, make adjustments

Week 6 Selecting Freight Options & Routes

This week we will explore:

Modes of transport, Incoterms, route planning

Week 7 Freight Systems & Resources Planning

This week we will explore what

Systems are established, evaluated and coordinated for international freight transfer, including suitable risk analysis

Assessment 1
Due
Mid Semester Break – 1st Sept – 7th Sept (inclusive)
Week 8 Quality & Tech in Freight

This week we will explore:

IT tools, communication systems, quality standards

Week 9 Monitoring Freight Operations

This week we will explore:

Performance vs KPIs, non-compliance, reporting

Week 10 Customer Satisfaction & Service

This week we will explore:

Feedback, handling complaints, service improvement

Week 11 Freight Documentation & Closure

This week we will explore:

Freight reports, compliance updates, documentation

Week 12 Freight Planning Workshop

This week we will explore:

Combine logistics and freight elements into project

Assessment 2
Due
Week 13 Final Project Presentations

This week we will:

Present plans, stakeholder response, evaluation

Week 14 Review & Continuous Improvement

This week we will:

Review planning effectiveness, reflect, improve

Week 15 Assessment practical work Assessment practical work Assessment 3
Due
Week 16 Feedback, resit, resubmissions


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment conditions

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

  • a range of relevant exercises, case studies and/or other simulations
  • relevant and appropriate materials, tools, equipment and personal protective equipment (PPE) currently used in industry
  • applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Feedback

Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.


Assessment Tasks

Assessment Task 1 - Knowledge Test and Workbook

Due: Week 7

Summary and Purpose of Assessment

This assessment task is one (1) of three (3) assessment tasks you need to complete.

All assessments need to be satisfactorily completed in order to be deemed competent for this cluster.

This assessment task allows you to demonstrate your knowledge of logistics and international freight transfer in accordance with relevant organisational policy and procedures.

Assessment Instructions

What

This assessment is made up of two (2) main parts.

Part A:

  • You have 6 questions to answer in SECTION B of this assessment guide

Part B:

Complete section 1 of the assessment workbook template.

  • You have been provided with an assessment workbook template (download from Canvas).
  • The workbook has been divided into three (3) sections, each section includes tasks to complete for each of your 3 assessments. Additional student instructions for completion and submission are included of the workbook.

Assessment Task 2 - Logistics & Freight Transfer Workbook

Due: Week 12

Summary and Purpose of Assessment

This assessment task is two (2) of three (3) assessment tasks you need to complete.

All assessments need to be satisfactorily completed in order to be deemed competent for this cluster.

This assessment task allows you to demonstrate your knowledge of logistics and international freight transfer in accordance with relevant organisational policy and procedures.

What

This assessment is made up of one (1) main part.

This concentrates on the next section of the freight transfer workbook started in assessment 1

You are to use the already partially completed template and continue adding/completing the assessment 2 section marked in the workbook. Additional student instructions are included in the template.

Assessment Task 3 - Knowledge Test and Workbook

Due: Week 15

Summary and Purpose of Assessment

This assessment task is one (3) of three (3) assessment tasks you need to complete.

All assessments need to be satisfactorily completed in order to be deemed competent for this cluster.

This assessment task allows you to demonstrate your knowledge of logistics and international freight transfer in accordance with relevant organisational policy and procedures.

Assessment Instructions

What

This assessment is made up of two (2) main parts.

Part A:

  • You have 6 questions to answer in SECTION B of this assessment guide

Part B:

Complete section 3 of the assessment workbook template.

  • You have been provided with an assessment workbook template (download from Canvas).


Assessment Matrix

This course is a cluster of the following two (2) individual units within the Diploma of Logitics - TLI50224.

These 2 courses will be co-delivered and co-assessed, all two (2) assessments must be completed successfully to deem these two units satisfactory.

Cluster title: Logistics and International Freight Transfer

Units: TLIX4028 - Apply knowledge of logistics and TLIA5035 - Manage international freight transfer

The assessment matrix for competency based training is non-graded.

The following matrix will apply.

* Satisfactory
* Not Yet Satisfactory (NYC)

Course Overview: Access Course Overview