Course Title: Negotiation and Conflict Resolution

Part A: Course Overview

Course Title: Negotiation and Conflict Resolution

Credit Points: 12.00


Course Code




Learning Mode

Teaching Period(s)


City Campus


630H Management


Sem 1 2006,
Sem 1 2007,
Sem 1 2009,
Sem 1 2010,
Sem 1 2011,
Sem 1 2012,
Sem 1 2013,
Sem 1 2014,
Sem 1 2015,
Sem 1 2016,
Sem 1 2017,
Sem 1 2018,
Sem 2 2018,
Sem 1 2019,
Sem 2 2019,
Sem 1 2020,
Sem 2 2020,
Sem 1 2021,
Sem 1 2022,
Sem 1 2023


RMIT University Vietnam


630H Management


Viet1 2021,
Viet2 2021,
Viet3 2021,
Viet2 2022,
Viet1 2023


RMIT Vietnam Hanoi Campus


630H Management


Viet2 2021,
Viet2 2022

Course Coordinator: Dr Matthew Walker

Course Coordinator Phone: +61 3 9925 1140

Course Coordinator Email:

Course Coordinator Location: 80.09

Course Coordinator Availability: via email

Pre-requisite Courses and Assumed Knowledge and Capabilities


Course Description

An understanding of the role of negotiation is a basic skill required of industrial relations and human resource practitioners. This course introduces you to the practices and processes of negotiation and will guide you to analyse and evaluate concepts associated with negotiation, including ethics, power, and cultural diversity. The course will build upon your understanding of negotiation and will develop your skills through preparation and participation in negotiation simulations. You will be introduced to the practices and processes of negotiation and conflict resolution used in organisations. This will build on your understanding of human resource and employment relations and assist you to apply a broader purpose of negotiation. You will been encouraged to reflect on your own practice, be an active learner, and take responsibility for your learning in relation to activities.


Objectives/Learning Outcomes/Capability Development


On the successful completion of this course you will be able to:

CLO1: Evaluate and apply conceptual and theoretical knowledge to negotiation practice;

CLO2: Critically evaluate, and reflect upon the planning strategies and outcomes appropriate for different kinds of negotiation context;

CLO3: Identify and analyse legal, social and ethical parameters within which the parties negotiate issues;

CLO4: Identify the processes of negotiation and conflict resolution in terms of the role of the HR practitioner, unions and other stakeholders.

CLO5: Identify, evaluate and develop ethical, equitable, socially and culturally responsible solutions to emerging employment relations and human resource challenges;

CLO6: Effectively communicate practical and innovative solutions whilst being accountable, responsible and reflective re.individual learning and professionally appropriate practice.


Overview of Learning Activities

The nature and processes of negotiation and conflict resolution will be examined, with an emphasis being placed on skill development and practice. This course involves an interactive, experiential learning environment to enable you to develop practical knowledge and skills of industrial relations negotiation. Learning in this course will develop through lectures, tutorials, role-plays, simulations, and use of audio-visual materials. As knowledge is developed formatively you need to attend all classes to confidently develop your skills. Tutorials will encourage student participation through group and class discussions generated from student enquiry, readings and questions. It should be noted that the teaching team must be notified of any planned absences.

Overview of Learning Resources

There is no prescribed text for this course.

Various learning resources are available online through MyRMIT Studies\Canvas. The lecture notes and workshop notes are posted on Canvas.

Resources are also available online through RMIT Library databases and other facilities. Visit the RMIT library website for further details. Assistance is available online via our chat and email services, face to face at our campus libraries or via the telephone on (03) 9925 2020.

Additional resources and/or sources to assist your learning will be identified by your course coordinator and will be made available to you as required during the teaching period. 

Overview of Assessment

The course places emphasis on assessments being conducted in teams and maximises peer to peer collaborative learning, therefore reflecting the increased importance of team approaches to managing and resolve business challenges by real world organisations.  

Assessment Task 1: 20%
Linked CLOs: 1, 2

Assessment Task 2: 40%
Linked CLOs: 1, 2, 3

Assessment Task 3: 40%
Linked CLOs: 4, 5, 6

Feedback will be provided throughout the semester in class and/or in online forums through individual and group feedback on practical exercises and by individual consultation.