Course Title: Quality Management

Part A: Course Overview

Course Title: Quality Management

Credit Points: 12.00

Course Code




Learning Mode

Teaching Period(s)


City Campus


115H Aerospace, Mechanical & Manufacturing Engineering

Distance / Correspondence or Face-to-Face

Sem 1 2006,
Sem 1 2007,
Sem 1 2008,
Sem 1 2009,
Sem 1 2010,
Sem 1 2011,
Sem 1 2012,
Sem 1 2014


City Campus


115H Aerospace, Mechanical & Manufacturing Engineering


Sem 1 2013

Course Coordinator: Allan McLay

Course Coordinator Phone: +61 3 99254416

Course Coordinator Email:

Course Coordinator Location: 56-3-81

Pre-requisite Courses and Assumed Knowledge and Capabilities


Course Description

This course investigates the role of the quality manager from three different perspectives. The first is in developing a quality system to supports the organisational need. The second is in managing change to improve organisational effectiveness. The third looks at the needs of service and public sector organisations.

The course is presented by industry practitioners with wide-ranging experience in applying the subject matter to organizations.

Objectives/Learning Outcomes/Capability Development

After completing this course you will be understand how to implement and manage a quality system, and how to implement change in an organization.

Overview of Learning Activities

The course is offered as three self-contained modules, each consisting of lectures and/or workshops. A different lecturer delivers each module, and each module is assessed independently.

Students are expected to carry out pre-reading for each class, and to read and think widely about the various topics - not confine themselves to the material delivered in the class.

Overview of Learning Resources

A detailed study guide is provided to assist learning and provide insights into key concepts. The lecturers may also specify additional material that should be obtained.

Recommended References: TBA

Overview of Assessment

Each module will carry one third of the marks and will be assessed by the lecturer concerned, based on written assignments.