Course Title: Language Management in International Organisations

Part A: Course Overview

Course Title: Language Management in International Organisations

Credit Points: 12

Course Code




Learning Mode

Teaching Period(s)


City Campus


365H Global, Urban and Social Studies


Sem 1 2007,
Sem 2 2014,
Sem 2 2015,
Sem 2 2016,

Course Coordinator: Kerry Mullan

Course Coordinator Phone: +(61 3) 9925 2264

Course Coordinator Email:

Course Coordinator Location: 37.5.34

Course Coordinator Availability: By Appointment

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites for this course

Course Description

The course covers:

  • language and culture related issues which impact on the management of international organisations
  • strategies for language management in multinational and international organisations
  • case studies in both Asian and Western organisations and the impact of language diversity on global operations. 

Topics will include: 

  • language as a management concept - a knowledge management perspective
  • the relationship of language, culture and management in the development of language strategies for international organisations
  • inter-unit communication in multinational organisations
  • managing language diversity in global business teams 
  • language management strategies for foreign subsidiaries
  • translation markets and language management; the implications for global/local marketing
  • linguistic auditing; matching an organisation’s language capabilities with its strategic needs

Objectives/Learning Outcomes/Capability Development

 Upon successful completion of this course, you will be able to:

  • understand the importance of language management for international communication
  • analyse and evaluate the range of strategic options available to international organisations to manage language more professionally 
  • conduct independent research and evaluate the global/local issues related to language management in multinational organisations
  • become more employable in an English language related business area 
  • interact and communicate in the international workplace using appropriate modes of communication including electronic, written, graphic, oral and aural forms 
  • act with responsibility and integrity, in international and cross-cultural settings

In this course you will develop the following program learning outcomes:

  • Communicate effectively in a range of forms and in different international and cross-cultural contexts, using appropriate modes of communication including electronic, written, graphic, oral and aural forms
  • Reflect on the role of the languages in cultures and societies, and apply this knowledge in local and global situations
  • Effectively manage your own learning, developing skills in lifelong learning of languages and cross-cultural communication
  • Work independently and in diverse teams to solve problems, using effective communication strategies

Overview of Learning Activities

 You will be engaged in learning that involves a range of activities both face to face and online such as lectures, seminars, guest speakers, the presentation of audio-visual materials, and interactive tutorial activities including group based discussion and problem-solving tasks. 

You will be expected to actively contribute to the construction of a supportive learning environment, in which peer-based learning will be an important component. Participation in discussions and activities, and engagement with the weekly reading materials is expected.  

Overview of Learning Resources

 RMIT will provide you with resources and tools for learning in this course through our online systems.

A list of prescribed and recommended learning resources will be provided by your lecturer, including books, journal articles and web resources. You will also be expected to seek further resources relevant to the focus of your own learning.

Overview of Assessment

 You will be assessed on how well you meet the course’s learning outcomes and on your development against the program learning outcomes.

Assessment tasks will involve working independently and/or as part of a pair or team on a range of written, oral and interactive tasks (for example, in-class tests, essays, class presentations, group projects etc.).

Feedback will be given on all assessment tasks.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: