Course Title: The Practice of Mediation

Part A: Course Overview

Course Title: The Practice of Mediation

Credit Points: 12

Course Coordinator: Rajesh Sharma

Course Coordinator Phone: +61 3 9925 2855

Course Coordinator Email:

Pre-requisite Courses and Assumed Knowledge and Capabilities

You should have satisfactorily completed prerequisite courses Alternative Dispute Resolution (HWSS2214) and Understanding Conflict Mediation HWSS2216 or their equivalents before you commence this course. Alternatively you may be able to demonstrate the required skills and knowledge before you start this course. Contact the Course Coordinator if you think you may be eligible for recognition of prior learning. Further information:

Course Description

This course is about the practical application of a range of mediation knowledge skills. You will learn and practice the techniques used in different roles to help resolve disputes including the communication and other skills needed to participate in mediations. The course will focus on maintaining mediator objectivity and neutrality, dealing with difficult parties, delivering mediation in a culturally diverse context, working with an interpreter, formulating a consensus agreement and debriefing the mediation process.


Objectives/Learning Outcomes/Capability Development

Learning outcomes
Upon successful completion of this course, you will be able to:
a) Critique different theories of mediation and various models of mediation;
b) Critically assess circumstances in which mediation is an appropriate dispute resolution process;
c) Apply theoretical and practical skills in the practice of different models of mediation to solve legal problems;
d) Illustrate/Identify issues relating to gender, class, race, ethnicity, indigeneity, and disability in conflict resolution and mediation practice and assess ethical dilemmas in practice
e) Formulate dispute resolution options to solve legal problems

Program Learning Outcomes
In this course you will develop the following program learning outcomes:

  • Use strategic, critical, creative, and analytical thinking to develop creative solutions to a range of dynamic problems associated with crime management and the justice system
  • Use a range of communication, conflict management and teamwork skills to work productively with a diverse range of people in justice environments
  • Use appropriate ethical ideas and reflective practice skills in addressing situations and problems in justice settings demonstrating cultural, social and environmental sensitivity

Overview of Learning Activities

This course is generally delivered in a face-to-face mode with a blend of learning activities, which include interactive workshop activities, role plays, problem solving, guest speakers, presentations, videos, online media and activities and student lead discussions.

Overview of Learning Resources

RMIT will provide you with resources and tools for learning in this course through our online systems. There may be a prescribed text for this course.

Overview of Assessment

  • You will be assessed on how well you meet the course’s learning outcomes and on your development against the program capabilities. Assessment may include examinations, tests and quizzes, presentations, team work, problem solving tasks, role playing, and essay writing.
  • Feedback will be given on all assessment tasks.
  • If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
  • A student charter summarises your responsibilities as an RMIT student as well as those of your teachers.
  • Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: