Course Title: Work effectively with culturally diverse clients and co-workers
Part A: Course Overview
Program: C3228 Certificate III in Health Services Assistance
Course Title: Work effectively with culturally diverse clients and co-workers
Portfolio: SEH Portfolio Office
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
Course Contact: Eileen Milner
Course Contact Phone: +61 3 99254837
Course Contact Email: eileen.milner@rmit.edu.au
Course Description
This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures
Pre-requisite Courses and Assumed Knowledge and Capabilities
None
National Competency Codes and Titles
National Element Code & Title: |
HLTHIR403B Work effectively with culturally diverse clients and co-workers |
Elements: |
1. Reflect cultural awareness in work practice 2. Accept cultural diversity as a basis for effective work place and professional relationships 3. Communicate effectively with culturally diverse persons 4. Resolve cross-cultural misunderstandings |
Learning Outcomes
Overview of Assessment
There will be assessments conducted at the end of the 3 week block. Work placement assessments will take place according to timetable structure. On the completion of the traineeship the logbook with all required assessments for the package will be completed.
• Logbook – third party only
• Reflective Journal