Course Title: Work effectively with culturally diverse clients and co-workers

Part A: Course Overview

Program: C4205 Certificate IV in Neurophysiology Technology

Course Title: Work effectively with culturally diverse clients and co-workers

Portfolio: SEH Portfolio Office

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)


Course Contact: Veemita Kaul

Course Contact Phone: +61 3 9925 4662

Course Contact Email: veemita.kaul@rmit.edu.au



Course Description

This course deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures in health industry.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites or co-requisites for this course.



National Competency Codes and Titles

National Element Code & Title:

HLTHIR403B Work effectively with culturally diverse clients and co-workers

Elements:

Communicate effectively with culturally diverse persons

Reflect cultural awareness in work practice

Resolve cross-cultural misunderstandings

 Accept cultural diversity as a basis for effective work place and professional relationships


Learning Outcomes


Overview of Assessment

The assessment will include preparing journals, checking workplace policies and procedures, individual participation in online learning activities and preparing case studies.
Participation in workplace job activities, related to elements of this competency will also be included.