Course Title: Control stocks and supplies

Part B: Course Detail

Teaching Period: Term2 2011

Course Code: MKTG7820C

Course Title: Control stocks and supplies

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4209 - Certificate IV in Dental Assisting

Course Contact: Ms. Eleanor Schroeder

Course Contact Phone: +61 3 9341 1412

Course Contact Email: eleanor.schroeder@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Suzanne Dellas Fatone

Telephone: 9341 1406

Fax: 9341 1401

email: sue.fatone@rmit.edu.au

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisities and co-requisities

Course Description

This unit specifies the outcomes required to manage stock control processes in a medical environment and to supervise others carrying out tasks to implement these processes.
It covers determining stock control processes, maintaining required stock levels, implementing stocktaking and stock rotation processes and effecting disposal of out of date stock.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMED402A Control stocks and supplies

Element:

1. Determine stock control processes

2. Maintain required stock levels

3. Implement stocktaking and stock rotation processes

4. Effect disposal of out of date stock

5. Review and improve stock control processes

Performance Criteria:

1.1 Enterprise policies and procedures and regulations on stock control processes are accessed
1.2 Relevant personnel are consulted to determine stock control processes

2.1 Required stock control levels are determined
2.2 Cycles for ordering of required stock are determined and implemented
2.3 Contingency plans are established and implemented for maintaining required stock levels
2.4 Staff assisting with maintenance of stock levels are supervised
2.5 Documentation for maintenance of stock levels is completed and stored


3.1 Stocktaking and stock rotation procedures are established and implemented
3.2 Cycles for stocktaking and stock rotation are determined and implemented
3.3 Staff assisting with stocktaking and stock rotation are supervised
3.4 Up to date information relating to shelf-life of stock is accessed and communicated to staff assisting in stocktaking process
3.5 Required documentation for stocktaking and stock rotation is completed and stored

4.1 Processes for identifying out of date stock are developed and implemented
4.2 Out of date stock is disposed of in accordance with regulations
4.3 Staff assisting with disposal of out of date stock are supervised
4.4 Documentation for disposal of out of date stock is completed and stored

5.1 Implementation of stock control processes is monitored
5.2 Stock control processes are evaluated and reports prepared
5.3 Recommendations are made to appropriate personnel for improvements to stock control processes 5.4 Recommended changes to stock control processes are implemented
5.5 Staff assisting with stock control processes are informed of changes and supervised to implement required changes


Learning Outcomes


1.1 Enterprise policies and procedures and regulations on stock control processes are accessed
1.2 Relevant personnel are consulted to determine stock control processes


2.1 Required stock control levels are determined
2.2 Cycles for ordering of required stock are determined and implemented
2.3 Contingency plans are established and implemented for maintaining required stock levels
2.4 Staff assisting with maintenance of stock levels are supervised
2.5 Documentation for maintenance of stock levels is completed and stored


3.1 Stocktaking and stock rotation procedures are established and implemented
3.2 Cycles for stocktaking and stock rotation are determined and implemented
3.3 Staff assisting with stocktaking and stock rotation are supervised
3.4 Up to date information relating to shelf-life of stock is accessed and communicated to staff assisting in stocktaking process
3.5 Required documentation for stocktaking and stock rotation is completed and stored

4.1 Processes for identifying out of date stock are developed and implemented
4.2 Out of date stock is disposed of in accordance with regulations
4.3 Staff assisting with disposal of out of date stock are supervised
4.4 Documentation for disposal of out of date stock is completed and stored

5.1 Implementation of stock control processes is monitored
5.2 Stock control processes are evaluated and reports prepared
5.3 Recommendations are made to appropriate personnel for improvements to stock control processes
5.4 Recommended changes to stock control processes are implemented
5.5 Staff assisting with stock control processes are informed of changes and supervised to implement required changes


Details of Learning Activities

Students attend a tutorials at RMIT, access the myRMIT Studies (BlackBoard) and complete the BSBMED402A Control Stock and Supplies Learner Guide  and oral presentation.

Thursday 21 July Afternoon Session (14:00 - 17:00 - 3 hours). Facilitator led classroom based lecture program (including PowerPoint, class discussion, small group activities).
Introduction to Stock Control Management                                                                                                                                                                                                                                                                                                                                                                                                                                                            Topic 1. Determine stock control processes (Element 1)
Topic 2. Maintain required stock levels (Element 2)
Topic 3. Implement stocktaking and stock rotation processes (Element 3) 
Revision of class


Thursday 18 August Afternoon Session (09:00 - 13:00 -3 hours). Facilitator led classroom based lecture program (including PowerPoint, class discussion, small group activities).
Topic 4. Effect disposal of out-of-date stock (Element 4)
Topic 5. Review and improve stock control processes (Element 5)   
Revision of class

Self managed research, completion and submission of BSBMED402A Control Stock and Supplies Learner Guide  and completion of oral presentation.

Thursday 22 September: Morning Session (09:00 to 13:00 - 4 hours)  oral presentation.
Oral presentation of the managment of stock and/or changes, recommendations in the dental practice.


Teaching Schedule

This course is conducted in Semester 2.

Thursday 21 July  Afternoon Session (14:00 - 17:00 - 3 hours) Facilitator led classroom based lecture program (including PowerPoint, class discussion, small group activities). 
Introduction to Stock Control Management                                                                                                                                                                                                                                                                                                                                                                                                                                                               Topic 1. Determine stock control processes (Element 1)
Topic 2. Maintain required stock levels (Element 2)
Topic 3. Implement stocktaking and stock rotation processes (Element 3)
Revision of class


Thursday 18 August  Afternoon Session (09:00 - 13:00 -3 hours) Facilitator led classroom based lecture program (including PowerPoint, class discussion, small group activities).
Topic 4. Effect of disposal of out-of-date stock (Element 4)
Topic 5. Review and improve stock control processes (Element 5)
Revision of class


Thursday 22 September: Morning Session (09:00 to 13:00 - 4 hours)
Oral presentation of the managment of stock and/or changes, recommendations in the dental practice and submission of Control Stock and Supplies Learner Guide.


Learning Resources

Prescribed Texts

There are no prescribed texts


References

Australian Dental Association Vic Branch (2005) Human Resources Manual ADA Vic Branch Melbourne

Australian Dental Association Vic Branch (2002) Privacy Manual for Dental Practices Resources ADA Vic Branch Melbourne

Australian Dental Association Vic Branch (2005) Standard Operating Procdures Manual ADA Vic Branch Melbourne

Bird, D. & Robinson, D. (2012) Torres & Ehrlich Modern Dental Assisting, 10th Ed. W.B. Saunders Sydney

Bridges, G. (2006) Dental Reception and Practice Management, 1st Ed. Blackwell Mucksgaard UK. (e-book available via RMIT Library website)

Dental Board of Australia Dental Guidelines on Dental Records

Dunning, D. & Lange, B. (2008) Dental Practice Transition A Practice Guide to Management, 1st Ed. Wiley & Blackwell USA. (e-book available via RMIT Library website)

Ehrlich, A. (2008) Business Administration for the Dental Assistant, 2nd Ed. Colwell Systems

Finkbeiner, B.L. & Finkbeiner, C.A. (2011) Practice Management for the Dental Team, 7th Ed. Mosby USA.

Gaynor, L.J. (2008) The Administration Dental Assistant, 3rd Ed W.B. Saunders Sydney



Online References

 Australian Dental Association: http://www.ada.org.au/

 Australian Taxation Office: http://www.ato.gov.au/

 Business Victoria: http://www.business.vic.gov.au/BUSVIC/HOMEPAGE/

 Dental Board of Australia: http://www.dentalboard.gov.au/

 Worksafe Victoria: http://www.worksafe.vic.gov.au/wps/wcm/connect/wsinternet/WorkSafe


Other Resources

myRMIT Studies (BlackBoard)
RMIT Library http://www.rmit.edu.au/library
ADA Journal
ADA Policies http://www.ada.org.au/About/policies.aspx
Australian Dental Board http://www.dentalboard.gov.au/



Overview of Assessment

This assessment comprises of a written assessment, oral presentation and third party evidence (Workplace Training Record Book).


Assessment Tasks

A variety of assessments are incorporated in this unit of competency including:
• Observation in the work place and thrid party evidence
• Evidence of essential knowledge and understanding by submission of the Learner Guide and Supporting statement from supervisor                                                                      
• Oral presentation of the managment of stock and/or changes, recommendations in the dental practice                                                                                                                                                                                                                                                                                                                                                  • Authenticated evidence of relevant work experience and/or formal/informal learning by the completion of BSBMED402A part of Workplace Training Record Book.


Please Note:

Students may apply for, Special Consideration (as per information provided in the Student Handbook) via the RMIT Hub http://www.rmit.edu.au/students/specialconsideration where they believe factors beyond their control have affected their academic performance. Special consideration must be lodged prior to or within 48 hours of the scheduled assessment time or assessment submission date. Special consideration is not granted automatically on application.

Application for extension of time for submission of work (where the assessment tasks will be submitted within seven days)

A student may be required to seek further stock control experience outside their place of employment in order to achieve the required Learning Outcomes/Performance Criteria for Unit BSBMED402A Control Stock and Supplies.


1. Complete and submitt BSBMED402A Learner Guide

2. Oral presentation on the management of stock control and any changes and/or recommendations made in the dental practice

3. Authenticated evidence of relevant work experience and/or formal/informal learning by the completion of BSBMED402A part of Workplace Training Record Book.

Refer to the Student Handbook for RMIT policies and protocol for submission of task.

Third party evidence completed by the student and workplace supervisor indicating the administration experience that has occurred and workplace supervisor to record relevant comments about their observation of the student is included in the written assessment


A NYC (Not Yet Competent) result for the written assessment and oral presentation is managed as follows-

The marked coversheet will provide the student on what questions to resubmit. The student will have two weeks to submit the resubmission from the date of receiving the resubmission. The student will submit the original marked assessment (including original marked coversheet) and the resubmission answers that have been researched. The student with a resubmission is strongly advised to contact the principal teacher to clarify any aspects of the resubmission or arrange for a private tutorial.

Please note: Failure to undertake the above mentioned to achieve a PX result for both assessments will result in a student being being deemed NYC and requiring result in re-enrolment incurring fees.




 


Assessment Matrix

Please Note:

Students may apply for, Special Consideration (as per information provided in the Student Handbook) via the RMIT Hub http://www.rmit.edu.au/students/specialconsideration  where they believe factors beyond their control have affected their academic performance. Special consideration must been lodged prior to or within 48 hours of the scheduled assessment time or assessment submission date. Special consideration is not granted automatically on application.

Application for extension of time for submission of work (where the assessment tasks will be submitted within seven days)

A student may be required to seek further stock control experience outside their place of employment in order to achieve the required Learning Outcomes/Performance Criteria for Unit BSBMED402A Control Stock and Supplies in the dental practice.


Other Information

To complete Unit BSBMED402A Control Stocks and Supplies a student MUST undertake routine and consistent experience in the area of the management of stock control and supplies in the dental practice.

Students are strongly encouraged to use a variety of texts and websites to support their underpinning skills and knowledge for a successful outcome in this unit of competency, including myRMIT Studies (BlackBoard)
Please note: the Principle Teacher and or the Program Coordinator (see contact details listed above) are available via appointment to support and assist students in achieving the learning outcomes for Unit BSBMED402A.

Attendance and participation to all classes as scheduled in the student’s RMIT Timetable or attendance to class work as rescheduled by the Program Coordinator


Course Overview: Access Course Overview