Course Title: Support system software
Part A: Course Overview
Program: C4293 Certificate IV in Information Technology (Networking)
Course Title: Support system software
Portfolio: SEH Portfolio Office
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
COSC5437C |
City Campus |
TAFE |
155T Vocational Health and Sciences |
Distance / Correspondence or Face-to-Face or Internet or Workplace |
Term2 2011 |
Course Contact: Geoff Moss
Course Contact Phone: +61 3 9925 4852
Course Contact Email: geoff.moss@rmit.edu.au
Course Description
This unit defines the competency required to operate and support system software.
Pre-requisite Courses and Assumed Knowledge and Capabilities
The following unit is a prerequisite for this competency:
• ICAI3020A - Install and optimise operating system software.
National Competency Codes and Titles
National Element Code & Title: |
ICAS4127B Support system software |
Elements: |
1. Maintain system software 1.1 Evaluate system effectiveness against organisational requirements and benchmarks, to determine if maintenance activities should be commenced 2. Set up and manage the system files 2.1 Evaluate system requirements and monitor the appropriateness of file and folder structures 3. Monitor and manage system usage and security 3.1 Monitor user access against user access levels 4. Carry out system back up 4.1 Confirm the back-up schedule meets organisational requirements 5. Maintain system software 5.1 Ensure system restores are completed when required for system recovery or testing according to organisational guidelines |
Learning Outcomes
Overview of Assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit.
Assessment must confirm the ability to monitor and maintain system software performance according to vendor and organisational benchmarks utilising a wide range of features and system tools.
Assessment occurs throughout the program and includes learning and assessment activities conducted in the classroom, online and in the workplace giving you the opportunity to practice and be assessed on what you are learning in a work context. You must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
Assessment will incorporate a variety of methods including technical requirements, documentation, workplace activities, in class exercises, quizzes, practical problem solving exercises and presentations. Participants are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.