Course Title: Provide quotations for installation or service jobs

Part A: Course Overview

Program: C4315 Certificate IV in Electrical - Instrumentation

Course Title: Provide quotations for installation or service jobs

Portfolio: Vocational Education

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: vocengineering@rmit.edu.au



Course Description

This unit covers providing quotations for installation and service work not exceeding $20k. It encompasses following job specification, using manufacturer catalogues, making telephone, internet or email enquiries, selecting compliance materials, pricing materials and labour costs, completing the necessary quotation documentation and applying the necessary customer relations protocols.
 

The skills and knowledge described in this unit do not require a licence to practise in the workplace. However, practice in this unit is subject to regulations directly related to occupational health and safety and where applicable contracts of training such as apprenticeships.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Nil



National Competency Codes and Titles

National Element Code & Title:

UEENEEC003B Provide quotations for installation or service jobs

Elements:

1. Establish the extent of the work.

2. Develop quotations.

3. Document and submit quotation.


Learning Outcomes

Refer to Elements


Overview of Assessment

Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course.