Course Title: Write complex documents

Part B: Course Detail

Teaching Period: Term2 2017

Course Code: OFFC5312C

Course Title: Write complex documents

School: 360T Education

Campus: Brunswick Campus

Program: C4349 - Certificate IV in Education Support

Course Contact: Soosan Kian

Course Contact Phone: +61 3 9925 9183

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Liz Buckley

Lydia Burns

Peta McGregor

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit develops the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity in an academic context.

Students will be taught effective study and academic strategies in order to develop confidence and achieve success in their studies within the Education sector.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWRT401 Write complex documents


1 Plan documents

Performance Criteria:

1.1 Determine the purposes of documents 1.2 Choose appropriate formats for documents 1.3 Establish means of communication 1.4 Determine requirements of documents 1.5 Determine categories and logical sequences of data, information and knowledge to achieve document objectives 1.6 Develop overview of structure and content of documents


2 Draft text

Performance Criteria:

2.1 Review and organise available data, information and knowledge according to proposed structure and content 2.2 Ensure data, information and knowledge is aggregated, interpreted and summarised to prepare text that satisfies document purposes and objectives 2.3 Include graphics as appropriate 2.4 Identify gaps in required data and information, and collect additional material from relevant enterprise personnel 2.5 Draft text according to document requirements and genre 2.6 Use language appropriate to the audience


3 Prepare final text

Performance Criteria:

3.1 Review draft text to ensure document objectives are achieved and requirements are met 3.2 Check grammar, spelling and style for accuracy and punctuation 3.3 Ensure draft text is approved by relevant enterprise personnel 3.4 Incorporate revisions in final copy


4 Produce document

Performance Criteria:

4.1 Choose basic design elements for documents appropriate to audience and purpose 4.2 Use word processing software to apply basic design elements to text 4.3 Check documents to ensure all requirements are met

Learning Outcomes

This Unit concentrates on capability development in literacy- reading and writing. It also addresses capability in information processing through the study of particular genre/texts.

Details of Learning Activities

This unit is part of the Certificate IV in Education Support program. You will study this unit with several other units on the same day. Your program consists of face to face teaching, Directed Study and you are expected to participate in professional placement. It is highly recommended that students attend at least 85% of class time as crucial learning activities, assessment task preparation some assessment tasks are completed in class. You are not required to attend to complete Directed Study, however you are expected to complete all work given and will at times be required to show evidence that the work has been completed in this unit. Directed Study is a very important part of your program. An outline of your Directed Study will be given by your teacher and is published in the Weekly Program Delivery Plan.


The student learning experience will be facilitated through participation in a range of activities: 

•Work Placement
•Group discussion
•Research assignments
•Guest speakers
•Oral and/or written questions on "What if?" scenarios
•Realistic simulations and role play
•Practical demonstrations and direct observation of actual work and simulated work practice
•Oral Presentations
•Individual and group projects - Completing the projects will include negotiated independent study time and practical work relevant to the unit of competency. 

Teaching Schedule

This course is delivered over 1 semesters.

 This unit will be delivered weekly.

Please note: While your teacher will cover all the material in this schedule, the weekly order is subject to change depending on class needs and availability of speakers and resources. Should the teaching schedule change students will be advised via blackboard.
Library Orientation & an RMIT Online Systems Information Session will be scheduled during the first two weeks of your program. Information about student services, rights and responsibilities is contained in your student diary.

Teaching Schedule 

Week 1

Introduction of the theme of the academic analysis to be written

Researching resources

Essay structure 
E1, E2, E3  


Week 2

Researching the essay

Note-taking skills

Annotation skills


E1, E2, E3, 


Week 3 
Submit topic-contention-research questions- plan
Note taking skills continued – paraphrase

E1 E2 E3

Week 4 

Return plan
Referring to sources
Direct quotes/indirect quotes
In-text Referencing

Reference list


E1, E2,E3


Week 5

Submit draft 1 Academic essay

Choose appropriate format for the document, including sequence of information

Introduce literacy Teaching aid analysis

E1, E2, E3


Week 6 

Teaching aid analysis

E1, E2


Week 7 

Submission of Assessment task 1 Academic essay final draft on TURNITIN

Reading and discussing aid

E1, E2

Week 8 

Work on teaching aid analysis

Review draft to ensure requirements are met

Check grammar, spelling, punctuation and style
E1, E2, E3 


Week 9 

Submit draft for Assessment Task 2- Teaching aid analysis  

E1, E2, E3, E4


Week 10

Return Teaching Aid analysis draft

Discuss changes, improvements

E1, E2, E3, E4

Week 11

Submission of Assessment task 2 Teaching aid analysis final draft on TURNITIN

 Discussion of selection criteria purpose

Examples of key criteria

STAR format
E1, E2, E3, 

Week 12 

Selection criteria

E1, E2, E3, E4 

Week 13

Submit draft for Assessment 3 Key skills criteria 

Discuss Report Complex Document assessment

E1, E2, E3, E4 

Week 14

Submission of   Assessment task 3 Key Skills Criteria hard copy

E1, E2, E3, E4

Week 15

Checklist for Assessment task 4  Complex Document Report

Discuss Format, grammar, spelling, punctuation and style, including contents page.

E1, E2, E3, E4

Week 16

Submission of Assessment task 4  Complex Document Report in plastic folder

E1, E2, E3, E4 

Week 17 
Reflecting on experiences in writing complex documents
E1, E2, E3, E4


Learning Resources

Prescribed Texts


Other Resources

There are no set texts in this course. RMIT will provide you with resources and tools for learning in this course through handouts, our online systems and access to facilities and relevant software. You will also have access to the library resources. It is recommended that you bring:

  • Display folder with plastic sleeves for professional journal
  • Highlighter pens

           . Workbook in which to keep notes


  • USB (Memory stick)

Overview of Assessment

This unit is part of an integrated program. You must demonstrate Performance and Knowledge Evidence of the unit in order to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by:

• Oral or written questioning
• oral presentations
• Assignments and projects
• Direct observation of actual work practice
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files
• Work-based activities
• Third-party feedback from a work supervisor/employer
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation. 

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program manager or the Equitable Learning Services if you would like to find out more.

The Student Charter summarises your responsibilities as an RMIT University student as well as the responsibilities of the university.

Your course assessment conforms to RMIT assessment principles, regulations, policies and procedures which can be found on the RMIT University website at:;ID=qwxbqbg739rl1

Assessment Tasks

Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. 

Assessment 1: Academic analysis (Week 7  )

Assessment 2: Teaching Aid analysis (Week 11 )

Assessment 3. Key skill criteria (Week 14)

Assessment 4:  Complex document report (week 16 )

Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
Summative assessment tasks in this unit are assessed using the following competency based results:
CC – Competency credit
CA – Competency achieved
NYC – Not Yet Competent
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

All assessment tasks including electronically recorded student work will be kept by the University for student feedback and to meet government requirements.

All Assessment tasks should be submitted by the deadline. If an extension is required you must ask your teacher for one before the due date.

If you are found to be Not Yet Competent in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is ‘CA’

Assessment Matrix

The assessment mapping demonstrates alignment of assessment tasks with the relevant Unit of Competency and with the critical aspects of assessment for each unit. The assessment mapping grids for units will be available on Blackboard for students to access.

Other Information

Attendance - The major learning experience involves participating in face to face classes. It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Feedback - Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. Students will be asked to attend mid semester interviews with relevant teachers and Program Coordinator.

Special Consideration - All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Please see the RMIT website for further information.

Academic Integrity and Plagiarism - RMIT University has a strict policy on plagarism and and academic integrity. Please refer to the website for more information on this policy.

Course Overview: Access Course Overview