Course Title: Support small scale ICT projects

Part A: Course Overview

Program: C4378 Certificate IV in Information Technology Networking

Course Title: Support small scale ICT projects

Portfolio: SEH Portfolio Office

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences

Distance / Correspondence or Face-to-Face or Internet or Workplace

Term1 2016,
Term2 2016


City Campus


174T School of VE Engineering, Health & Science

Distance / Correspondence or Face-to-Face or Internet or Workplace

Term1 2017,
Term2 2017,
Term1 2018,
Term2 2018,
Term1 2019

Course Contact: Geoff Moss

Course Contact Phone: +61 3 9925 4852

Course Contact Email:

Course Description

This unit describes the performance outcomes, skills and knowledge required to support the management of low risk, straightforward information technology (IT) projects within an organisation as prescribed in the ICT Information and Communications Technology Training Package Version 1.0.

This unit applies to information and communications technology (ICT) practitioners who need to support the initiation, implementation and completion of small-scale IT projects. The projects can range across a wide range of ICT related financial, management and business areas. The provision of support within these projects is a key component of ICT environments.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites for this course.

National Competency Codes and Titles

National Element Code & Title:

ICTPMG401 Support small scale ICT projects


1. Support project commencement

2. Support project plan development

3. Support project completion

4. Support project closure

Learning Outcomes

Activities in this course aim to develop your communication skills in negotiating with clients and stakeholders and to introduce you to project management skills and tasks. You will work as part of a team to ascertain the needs and expectations of a client in developing a project. In designing the project you will be required to identify the tasks and resources needed to complete the project and develop a project plan that will involve a costings plan and a project management tool – a Gantt chart. You will then implement this project plan to complete the project.

The Internet will be used as a learning tool and a resource for students to seek and locate relevant information.

Upon completion of this course you will be able to:

  • Identify stakeholders within an organisation
  • cope the task
  • Set project objectives
  • Provide cost estimates
  • Develop a budget within a task prescription
  • Understand milestones and predecessors
  • Undertake resource management
  • Develop a schedule or timeline
  • Develop a work breakdown structure (WBS)
  • Develop a simple Gantt chart
  • Relate work in this course to the work in other courses within the cluster.

Overview of Assessment

Assessment in this course is competency based assessment. You must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

The competency based Assessment will consist of a range of class activities and the completion of an Integrated Project where you will be a member of a team. The integrated tasks will be assessed within a cluster of courses as well as being assessed individually for this course.

The assessment will involve both in-class and group-based elements. It will also involve observation of your understanding, knowledge and practice of the elements in both the theoretical and practical environment.

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met. 

Assessment in this course will involve the following activities:

1    Introduction – Business Information.  This task relates to Elements 1 and 3.
2    Project Proposal / Business Case.  This task relates to Elements 1, 3 and 4.
3    Assumptions and Constraints Log.  This task relates to Elements 1 and 3.
4    Scope document.  This task relates to Elements 1, 2, 3 and 4.
5    Work Breakdown Structure.  This task relates to Elements 1, 2 and 3.
6    Gantt Chart.  This task relates to Elements 1, 2 and 3.
7    Invoice.  This task relates to Elements 1, 2 and 3.
8    Project Decision Log.  This task relates to Elements 1, 2 and 3.
9    Risk Analysis.  This task relates to Elements 1, 2 and 3.
10  Security report.  This task relates to Elements 1, 3 and 4.
11  Report: Final Draft and Proposal documents.  This task relates to Elements 1, 3 and 4.
12  Project Log.  This task relates to Elements 3.
13  Evaluation and Close documentation.  This task relates to Elements 3 and 4.

Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work, and include access to office equipment, materials and industry software packages.