Course Title: Participate in a quality audit

Part A: Course Overview

Program: C4379 Certificate IV in Work Health and Safety

Course Title: Participate in a quality audit

Portfolio: SEH Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)

Course Contact: Namrita Kaul

Course Contact Phone: +61 3 99254309

Course Contact Email:

Course Description

This course describes the skills and knowledge required to prepare for and participate in a quality audit as a member of a quality audit team. The types of audits may include external or internal systems audits or process or product/service audits.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBAUD402 Participate in a quality audit


1 Review auditee documentation

2 Participate in developing audit schedules

3 Gather and analyse information

4 Evaluate information

5 Report findings

6 Participate in exit meeting

Learning Outcomes

On completion of this course you will need to show evidence of the ability to:
• review and amend all relevant documentation
• develop an audit schedule using relevant tools and strategies
• use various methods to gather data and information to complete an audit, seeking specialist advice where appropriate
• use predetermined benchmarks to evaluate findings and formulate well-founded opinions
• develop a comprehensive report for the exit meeting, which analyses both context and consequences of the completed audit
• use terminology relating to quality auditing in written or oral communications.

Overview of Assessment

You must demonstrate an understanding of all elements of competency to be deemed competent.

A range of assessment methods are used to assess practical skills and knowledge.
Assessment in this course will involve the following activities

Task 1. Assignment. You are required to review, schedule gather and analyse information in relation to an audit, as detailed in the ’Learning Outcomes’.
This task relates to Elements 1, 2 & 3

Task 2. Assignment. You are required to respond to a workplace audit case study as detailed in the ’Learning Outcomes’.
This task relates to Elements 3, 4 & 5

Task 3. Discussion forum. You are required to participate in an audit exit meeting
This task relates to Element 6

Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the regulation, licensing and risk – quality auditing field of work and include access to:
• workplace documentation including previous quality audit reports, checklists, risk management plans and audit plans.