Course Title: Support small scale ICT projects

Part B: Course Detail

Teaching Period: Term1 2020

Course Code: BUSM7976C

Course Title: Support small scale ICT projects

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C4401 - Certificate IV in Information Technology Networking

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: vehs@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Teacher:  Trevor Stone

trevor.stone@rmit.edu.au

 

 

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisites for this course.

Course Description

This unit describes the performance outcomes, skills and knowledge required to support the management of low risk, straightforward information technology (IT) projects within an organisation as prescribed in the ICT Information and Communications Technology Training Package Version 1.0.

This unit applies to information and communications technology (ICT) practitioners who need to support the initiation, implementation and completion of small-scale IT projects. The projects can range across a wide range of ICT related financial, management and business areas. The provision of support within these projects is a key component of ICT environments.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTPMG401 Support small scale ICT projects

Element:

1. Support project commencement

Performance Criteria:

1.1 Confirm business opportunity to ensure the project objectives are understood

1.2 Identify stakeholders and gather requirements

1.3 Prepare a project charter or project proposal and obtain agreement from project sponsor

Element:

2. Support project plan development

Performance Criteria:

2.1 Break down the requirements to identify tasks and resources needed to complete the project plan

2.2 Compile a schedule of project tasks, including realistic timeframes and costs if required

2.3 Allocate task responsibilities to project team members

2.4 Agree on a process with the sponsor to manage risks or unexpected events that may arise and affect project objectives

Element:

3. Support project completion

Performance Criteria:

3.1 Work with project team to ensure project activities meet timeframe, scope, cost and quality expectations

3.2 Monitor and control project risks and issues according to the agreed process

3.3 Verify that project deliverables meet project expectations and sign off as complete

3.4 Train users, if applicable

Element:

4. Support project closure

Performance Criteria:

4.1 Prepare ICT support or maintenance documents if applicable

4.2 Obtain final project sign-off from sponsor and key stakeholders

4.3 Document lessons learned and close the project


Learning Outcomes


Activities in this course aim to develop your communication skills in negotiating with clients and stakeholders and to introduce you to project management skills and tasks. You will work as part of a team to ascertain the needs and expectations of a client in developing a project. In designing the project you will be required to identify the tasks and resources needed to complete the project and develop a project plan that will involve a costings plan and a project management tool – a Gantt chart. You will then implement this project plan to complete the project.

The Internet will be used as a learning tool and a resource for students to seek and locate relevant information.

Upon completion of this course you will be able to:

  • Identify stakeholders within an organisation
  • cope the task
  • Set project objectives
  • Provide cost estimates
  • Develop a budget within a task prescription
  • Understand milestones and predecessors
  • Undertake resource management
  • Develop a schedule or timeline
  • Develop a work breakdown structure (WBS)
  • Develop a simple Gantt chart
  • Relate work in this course to the work in other courses within the cluster.


Details of Learning Activities

Activities may include:

  • Classroom discussion
  • Classroom activities and Activity Tasks
  • Project Stages
  • Group activities
  • Group research
  • Case Studies
  • Internet research

 


Teaching Schedule

Week

Topic

 

1

Introduction

Introduction to Integrated Project – Airport

Basic project management concepts and terms

Integrated Project: Scoping Document released (Due Week 5)

 
 
 
 

2

Lynda.com - Project Management Fundamentals

Online Quiz 1 released (Due Week 3)

 
 

3

Introduction to MSProject

Assumptions and constraints

 
 

4

Scope

Stakeholders

 
 

5

Complete Integrated Project: Scoping Document

Meeting With Clients

 
 

6

Understanding WBS

Integrated Project: Planning released (Due Week 8)

 
 

7

Creating a GANTT Chart

 

8

Complete Integrated Project: Planning

Meeting With Clients

 

9

Integrated Project: Budgeting and Requisitions released (Due Week 13)

Creating an Invoice

Acquiring Assets and logging Inventory

 
 
 

10

Understand your own value

SLA

 
 

11

Integrated Project: Budgeting and Requisitions

 

12

Lynda.com - Writing a Business Report

Online Quiz 2 released (Due Week 13)

 
 
 

13

Integrated Project: Final Tender released (Due Week 17)

Structuring your report

Meeting With Clients

 

14

Risks and Security

 

15

Recommendations

 

16

Integrated Project: Final Tender

 

17

Final Meeting/Presentation

Conclusion/Reflection

 
 

18

Resubmissions

 


Learning Resources

Prescribed Texts


References


Other Resources

All relevant materials will be on Canvas or provided in class.

During the semester you will be required to complete two short courses on Lynda.com*:

  • Project Management Fundamentals, and
  • Writing Business reports

*  retain copies of the certificates for these courses for confirmation of completion and for your resume/CV.


Overview of Assessment

Students must pass each of the following assessment tasks to demonstrate competent. 

Assessment

Assessment 1

Online Quizzes

Assessment 2

Integrated Project

Assessment 3

Practical


These tasks assesses the following Course Learning Outcomes (CLOs):

Assessment  Mapping Matrix 

Element/

Performance Criteria Covered

Assessment 1

Assessment 2

Assessment 3

1.1

x

x

 x

1.2

x

x

 x

1.3

x

x

 x

2.1

x

x

 x

2.2

x

x

 x

2.3

x

x

 x

2.4

 x

x

 

3.1

x

x

 

3.2

x

x

 

3.3

x

x

 

3.4

 

x

 

4.1

 

x

 

4.2

x

x

 

4.3

x

x

 

 

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.

 


Assessment Tasks

 

Assessment

Assessment 1

Online Quizzes

Assessment 2

Integrated Project

Assessment 3

Practical


Assessment Matrix

  

Element/

Performance Criteria Covered

Task 1

Task 2

1.1

x

x

1.2

x

x

1.3

x

x

2.1

x

x

2.2

x

x

2.3

x

x

2.4

 

x

3.1

x

x

3.2

x

x

3.3

x

x

3.4

 

x

4.1

x

x

4.2

x

x

4.3

x

x

 

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.

 

Other Information

Access to an internet connected computer outside of class times. Internet connected computers are available in the School of Vocational Health and Sciences labs on levels 4, 6 or 8 of building 51, 81 Victoria Street, Melbourne.
Further lab access can be found in the student lab on level 3 (ground floor) of Building 8, in Swanston Street, Melbourne; as well as RMIT Libraries.
 

Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:

  • Relevant
  • Current
  • Satisfies the learning/competency outcomes of the course

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL

Study and learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to you. 
Services offered by SLC to support your numeracy and literacy skills are: 

  • assignment writing, thesis writing and study skills advice 
  • maths and science developmental support and advice 
  • English language development 

Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support 

Equitable Learning Services (ELS)

:

If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).

Late submission: 

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager. 
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted. 
If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date. 

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked. 


Special consideration: 

Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration 

Plagiarism: 

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University. 

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism. 

Other Information: 

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Extension of Time for submission of assessable work
A student may apply for an extension of up to 7 days from the original date. They must lodge the application form (available on the web: http://www1.rmit.edu.au/students/assessment/extension) at least the day before the due date. The application is lodged with the School Admin Office on Level 6, Building 51. Students requiring longer extensions must apply for Special consideration.Special consideration Policy (Late Submission)Students requiring longer extensions must apply for Special consideration. Form available online at: http://www1.rmit.edu.au/students/specialconsideration/online.
For missed assessments such as exams and tests, you (and your doctor, if you are ill) must fill out a special consideration form. This form must be lodged at the HUB or online with supporting evidence (e.g. medical certificate) prior to, or within 48 hours of the scheduled time of the exam or test.

If you miss an assessment task due to unavoidable circumstances you need to follow the procedure of special consideration and apply within the allowed time frame.

If you have any questions about this assessment process, feel free to email me on:
geoff.moss@rmit.edu.au

Course Overview: Access Course Overview