Course Title: Undertake outage management
Part A: Course Overview
Program: C5175 Diploma of Telecommunications Photonics
Course Title: Undertake outage management
Portfolio: SEH Portfolio Office
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
Course Contact: Raymond Meyer Program Coordinator
Course Contact Phone: (03) 9925 4716
Course Contact Email: raymond,meyer@rmit.edu.au
Course Description
This course is designed to develop the understanding in the quality concepts and quality management principles and satisfy the assessment requirements of competency unit ICTTC092C-Undertake outage management. This course may be delivered in conjunction with another course related to the network systems.
Pre-requisite Courses and Assumed Knowledge and Capabilities
None
National Competency Codes and Titles
National Element Code & Title: |
ICTTC092C Undertake outage management |
Elements: |
Access and arrange repair of unplanned outage Identify outage details Implement planned outage Normalise system Undertake administrative tasks |
Learning Outcomes
Overview of Assessment
This is a progressive assessment, the underpinning knowledge will be assessed on the completion of each course, but the competency itself will not be signed off until this and the further course EEET6559C related to same competency are completed and the student is deemed competent.
The assessment is conducted in both theoretical and practical aspects of the course according to the criteria set in the National Training Package. The students are required to undertake summative assessments that bring together skills and knowledge as follows:
Theoretical Written assessment.
Work Simulation Projects
A Pass in schedule practical exercises