Course Title: Monitor performance of property or facility portfolio

Part B: Course Detail

Teaching Period: Term1 2020

Course Code: MKTG6032C

Course Title: Monitor performance of property or facility portfolio

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C5298 - Diploma of Property Services (Asset and Facility Management)

Course Contact: Thierry Demathieu

Course Contact Phone: +61 3 9925 8359

Course Contact Email: Thierry.Demathieu@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Course Coordinator

Tibor Novak
Teacher 

Property Services Department School of Vocational Engineering, Health and Science (SVEHS)
RMIT University
Building 51, Level 6, Room 10E
80-92 Victoria Street
Carlton 3053, Australia
Tel. +61 3 9925 4934
Email: tibor.novak@rmit.edu.au

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

This unit of competency specifies the outcomes required to monitor the ongoing performance of a property or facility portfolio. It requires the ability to provide advice and recommendations to the client based on an accurate analysis of investment performance. The unit may form part of the licensing requirements for persons working in the property industry, including in the real estate, business broking, stock and station agency and property operations and development sectors, in those States and Territories where these are regulated activities.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CPPDSM5034A Monitor performance of property or facility portfolio

Element:

1 Determine performance requirements.

Performance Criteria:

1.1 Performance requirements are identified in consultation with relevant people according to organisational requirements. 
1.2 Client needs and expectations are accurately assessed and clarified using appropriate research and survey techniques and consultative processes. 
1.3 Source documents and legislative requirements are obtained and assessed according to organisational requirements to ensure that information is accurate and reliable. 
1.4 Situations requiring specialist advice are identified and assistance is sought as required according to organisational procedures.

Element:

2 Monitor performance.

Performance Criteria:

2.1 Performance of portfolio is regularly monitored to ensure it meets client objectives and relevant organisational and legislative requirements.  2.2 Assessment processes are designed which detail the assessment method that will accurately reflect client needs and organisational requirements.  2.3 Trends and market conditions are identified and evaluated against industry benchmarks to determine performance of portfolio.  2.4 Variations in performance expectations are identified and explained to relevant people.  2.5 Reliable methods for assessing performance are used according to organisational requirements, making efficient use of time and resources.

Element:

3 Provide advice and recommendations.

Performance Criteria:

3.1 Clients are provided with clear advice and recommendations on whether performance of portfolio meets their identified needs and expectations. 
3.2 Advice and recommendations are supported by verifiable evidence and are consistent with monitoring objectives and client requirements. 
3.3 Advice and recommendations are presented in an appropriate format, style and structure using business equipment and technology. 
3.4 Feedback on suitability and sufficiency of advice and recommendations is obtained from relevant people. 
3.5 Information is securely maintained with due regard to client confidentiality, and legislative and organisational requirements.


Learning Outcomes


Refer to elements.


Details of Learning Activities

Students will be involved in the following learning activities to meet requirements for this competency:

  • Face to face classes
  • Simulated workplace learning
  • Online learning via Canvas
  • Other forms of structured teaching and learning

Students will be observed and assessed through their planned activities throughout the duration of the course.

  The total number of scheduled hours of teaching, learning and assessment involved in this course includes all planned activities (face to face classes, lectures, workshops and seminars; workplace visits, online learning and other forms of structured teaching and learning). It also covers the amount of effort necessary to undertake, evaluate and complete all assessment requirements, observation of work performance, discussions with supervisors and others providing third party evidence and one on one and group assessment sessions with students.   Students will be able to access course information and learning materials through the Learning Hub and may be provided with additional materials in class. Lists of relevant reference books, resources in the library and accessible Internet sites will be provided where possible. You will also use equipment and software packages in the laboratory for the project work. During the course, you will be directed to websites to enhance your knowledge and understanding of difficult concepts.


Teaching Schedule

 

Time & day

13:00-15:00

15:00-17:00

17:00 - 21:00

Tuesday 10 March 2020

Monitor Performance of Property or Facility Portfolio

 

Implement Facilities Management Plan

 

Introduction

Assessment Overview

Individual Assessment

 

Tuesday 17 March 2020

Implement Facilities Management Plan

 

Monitor Performance of Property or Facility Portfolio

 

Assessment information gathering

 

 

Tuesday 24 March 2020

Implement Facilities Management Plan

 

Monitor Performance of Property or Facility Portfolio

 

Assessment work demonstrated

 

Tuesday 31 March 2020

 

Site Visit

Guest speaker

 

Assessment work demonstrated

 

Monday 6 April 2020

 

 

Assessment due Monday 6 April 2020 by 11:59pm via Canvas submission

 


Learning Resources

Prescribed Texts


References


Other Resources

Students will be able to access course information and learning materials through myRMIT and may be provided with additional materials in class. Lists of relevant reference books, resources in the library and accessible Internet sites will be provided where possible. You will also use equipment and software packages in the laboratory for the project work. During the course, you will be directed to websites to enhance your knowledge and understanding of difficult concepts.

Check the Library Subject Guides:

http://rmit.libguides.com/property-valuation

 


Overview of Assessment

Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course.

Assessment Tasks

Students must pass each of the following assessment tasks to demonstrate competency

Assessment

Assessment 1

Quiz

Assessment 2

Written report

 


Assessment Tasks

Students must pass each of the following assessment tasks to demonstrate competent.


Assessment                                                   
Assessment 1   Quiz                         
Assessment 2   Written report                                          


Assessment Matrix

Element / Performance Criteria CoveredAssessment 1Assessment 2
1.1X 
1.2X 
1.3X 
1.4 X
2.1X 
2.2X 
2.3 X
2.4X 
2.5X 
3.1XX
3.2 X
3.3 X
3.4 X
3.5X 

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:

  • Relevant
  • Current
  • Satisfies the learning/competency outcomes of the course

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL.
 

Study Support: 

Study Support provides free learning and academic development advice to you. 
Services offered by Study Support to support your numeracy and literacy skills are: 

assignment writing, thesis writing and study skills advice 
maths and science developmental support and advice 
English language development 

Please Refer https://www.rmit.edu.au/students/study-support to find more information about Study and learning Support 

Equitable Learning Services (ELS):

If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).

Late submission: 

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager. 
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted. 
If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date. 

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked. 


Special consideration: 

Please Refer https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/special-consideration to find more information about special consideration 

Academic Integrity: 


"Academic integrity means acting with the values of honesty, trust, fairness, respect and responsibility in learning, teaching and research."

It means referencing the work of others while developing your own insights, knowledge and ideas.

Breaches of academic integrity include:

  • plagiarism and failure to correctly acknowledge sources
  • contract cheating or paying/getting another person to prepare an assignment
  • submitting work prepared by another person
  • copying other people’s work
  • cheating in exams
  • breaching the Research Code
  • using unauthorised materials or devices

Please Refer: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity to find more information about plagiarism. 

Other Information: 

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.


 

Course Overview: Access Course Overview