Course Title: Use business technology

Part B: Course Detail

Teaching Period: Term2 2016

Course Code: OFFC5280C

Course Title: Use business technology

School: 155T Vocational Health and Sciences

Campus: Wodonga

Program: C5312 - Diploma of Dental Technology

Course Contact: Matthew Clayton

Course Contact Phone: +61 3 93411417

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to select, use and maintain a range of business technology. This technology includes the effective use of computer software to organise information and data

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWOR204A Use business technology


1. Select and use technology

Performance Criteria:

1.1. Select appropriate technology and software applications to achieve the requirements of the task

1.2. Adjust workspace, furniture and equipment to suit user ergonomic requirements

1.3. Use technology according to organisational requirements and in a way which promotes a safe work environment


2. Process and organise data

Performance Criteria:

2.1. Identify, open, generate or amend files and records according to task and organisational requirements

2.2. Operate input devices according to organisational requirements

2.3. Store data appropriately and exit applications without damage to or loss of, data

2.4. Use manuals, training booklets and/or online help or help-desks to overcome basic difficulties with applications


3. Maintain technology

Performance Criteria:

3.1. Identify and replace used technology consumables in accordance with manufacturer's instructions and organisational requirements

3.2. Carry out and/or arrange routine maintenance to ensure equipment is maintained in accordance with manufacturer's instructions and organisational requirements

3.3. Identify equipment faults accurately and take action in accordance with manufacturer's instructions or report fault to designated person

Learning Outcomes

On completion of this unit you have developed the skills and knowledge required to select, use and maintain a range of business technology. This technology includes the effective use of computer software to organise information and data.

Details of Learning Activities

Facilitator led discussions using Powerpoint presentations

In class activities

Simulated workplace activities

Assignment work

Teaching Schedule

The class is scheduled for delivery to the APPRENTICE group (DT2) on August 11th 2016 in the Lecture theatre of Building 154 RMIT (within the Royal Dental Hospital Melbourne) Notification will be provided via student email if the date or location change. The class will be delivered in conjunction with the following units of competence: BSBCUS301B Deliver and Monitor a Service to Customers. Following the delivery of the theory class, assignment exercises will be undertaken as out-of-class work. Assignment details are posted on Blackboard (subject to change at the discretion of RMIT, in this event notification will be provided to your student email).

Learning Resources

Prescribed Texts


Other Resources

Powerpoint available on MYRMIT Blackboard under the program code C5312 and the Unit of Competence OFFC5269C/BSBWOR204A Use Business Technology.

RMIT online learning Hub


Internet links

Journals, Brochures, Pamphlets, Newspapers, Magazines

Overview of Assessment

Co assessed with other business units

Assessment Tasks

You will attempt the following assignment exercise out of class and you will be graded with either a CA (Competency achieved) or NYC (Not Yet Competent) according to the assessment guidelines in accordance with the training package elements & essential skills. Assignment - Dental Laboratory: Use Business Technology

Assessment Matrix

To achieve a grade of CA (Competency Achieved) for the unit OFFC5269C/BSBWOR204A Use Business Technology you are required to obtain a pass result (CA) for the Assignment which is used to measure; elements, performance criteria, essential knowledge and essential skills as outlined in the health training package. Failure to complete the above listed tasks/assessment will result in an NYC (not yet competent) result for unit OFFC5269C/BSBWOR204A Use Business Technology. An NYC (not yet competent) result will be entered in the student record.This will result in non-completion of this unit of competence requiring re-enrolment incurring fees and a return to class work and completion of any relevant assessments at the time of the re-enrolment. The scheduled submission dates for the assignment are as follows: (Notification will be provided in advance via student email if there are adjustments to these dates)  Apprentice DT2: Friday 18th November (The assessment process must be finalised and a result entered by November 25th 2016)

Other Information

Plagiarism RMIT University requires that you present YOUR work for assessment. Plagiarism is a form of cheating. It is the presentation of the work or idea of another person. Plagiarism is NOT acceptable. Penalties can include charges of academic misconduct, cancellation of results and exclusion from your course. Please note: It is also a disciplinary offence to allow your work to be plagiarised by another student. When signing the coversheet to submit your learning guides and assessments. Special consideration: Please note: Students may apply for Special Consideration as per the information via the RMIT website if they believe complete assessment for this unit by the submission date has been affected by factors beyond their control. Special consideration must be lodged prior to or within 48 hours of the scheduled assessment time or assessment submission date. The application for Special Consideration is NOT granted automatically on application. RMIT assessment policies - RMIT University Special consideration online application - RMIT University: Non completion or non-submission of compulsory tasks: Failure to complete any or all of the compulsory tasks listed above will prevent the student from achieving a CA (competency achieved) result for unit OFFC5269C/BSBWOR204A Use Business Technology. This will result in the student not completing the unit successfully. NYC (not yet competent) will be recorded and re enrolment will be required to continue the unit/program. Fees will be incurred. Please note: A second opportunity for assessment will not be granted unless the student has applied for and been granted special consideration as per RMIT assessment policy. Assessment Appeal Process: The Appeals Against Assessment policy and procedure applies to all coursework programs in all careers. The appeal process is staged and students are required to follow each stage in order to ensure their full entitlement to appeal is available Students are required to support the learning outcomes this Unit with work based experience and/ or further self managed research to support positive outcomes in this Unit.

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