Course Title: Work effectively in trauma informed care

Part B: Course Detail

Teaching Period: Term2 2017

Course Code: HWSS6091C

Course Title: Work effectively in trauma informed care

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C5346 - Diploma of Alcohol and Other Drugs

Course Contact: Chris Walters

Course Contact Phone: 9925 8268

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Relevant industry experience or completion of relevant qualification.

Course Description

 This unit describes the skills and knowledge required to practice and contribute to the continuous improvement of trauma informed care within a service.

This unit applies to individuals working in the community services and health sectors where services are informed by the knowledge and understanding of central trauma, particularly the impact of interpersonal violence.

This unit is delivered and assessed as a cluster with :
CHCCSM004 - Co-ordinate complex care requirements

CHCDFV006 - Counsel clients affected by domestic and family violence

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCMHS007 Work effectively in trauma informed care


1. Work from a trauma informed care perspective

Performance Criteria:

1.1 Apply the key principles and practices of trauma informed care

1.2 Promote safe environments and relationships with those affected by trauma, including preventing traumatisation and re-traumatisationin the context of service use

1.3 Respond to disclosures of past and current trauma or abuse using principles of trauma informed care

1.4 Respond to behaviours and distress related to trauma using principles of trauma informed care

1.5 Assist individuals affected by trauma to identify personal resources and strengths

1.6 Recognise the coping strategies and adaptations of individuals who have experienced trauma

1.7 Identify resources and strengths within individuals who have experienced


2. Utilise self-care strategies

Performance Criteria:

2.1. Apply self-care strategies in managing re-traumatisation

2.2 Apply self-care strategies in managing vicarious trauma


3. Contribute to the continuous improvement of trauma informed care in services

Performance Criteria:

3.1 Reflect upon own practice and work environment and identify opportunities to embed trauma informed care and practice in service delivery

3.2 Identify barriers to implementing trauma informed care and practice and refer to appropriate/senior personnel

3.3 Participate in organisation policy development on trauma informed care according to job role

3.4 Identify and participate in strategies to enhance service delivery of trauma informed care

3.5 Invite and respond to consumer feedback on trauma informed

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities


This cluster is conducted via in-class discussions, lectures and group activities

Teaching Schedule


Cluster 6 - Complex Care: The following units are delivered in a cluster:





Assessment Details

Week 1

Trauma Informed Care

Introduction to Case ‘Daniel’

Intro to trauma informed care

Trauma informed care

Exploring Trauma and suicidal ideation with client 2 ‘Daniel’.

Case Study 2 ‘Daniel’ made available


Trauma Informed Care

Trauma informed care

Exploring Trauma and suicidal ideation with client 2 ‘Daniel’

Case study 2 ‘Daniel’ due

Denise scenario introduced

Week 3

Trauma Informed Care

Trauma informed care

Exploring Trauma and suicidal ideation with client 2 ‘Daniel’.


Role Play in class responding to

Denise scenario

Learning Resources

Prescribed Texts


Other Resources

Learning Resources The University Library provides extensive services, facilities and study space as well as comprehensive collections of books, periodicals and other course related materials, such as DVD’s, magazines, slides, films etc. Computer laboratories with access to a wide range of desktop publishing software are also available. The library also has an expanding virtual collection of electronic resources and networks, including product data, e-books, electronic journals and newspapers, web based tutorials, online reference and document delivery services etc., all of which are accessible on campus, and off campus 24 hours per day. More information on library resources and services can be found at:

If you need additional support, visit RMIT’s Learning Lab, either in person or online:

Equitable Learning Services (ELS) provides support and equal opportunities for students with a disability, long-term illness and/or mental health condition and primary carers of individuals with a disability.The link is :

Overview of Assessment

Assessment Task 1: Trauma based 'Assess and respond' plan

Assessment Task 2: Role Play


Assessment Tasks


Assessment Task 1:Trauma based 'Assess and respond' plan
This task requires you to complete an 'assess and respond' plan in class based on a complex case study client. This case will be provided and requires you to draw upon your knowledge and skills to document risk assessment processes. Due Week 2

Assessment Task 2: Role Play
This task requires you to demonstrate how to respond to various trauma based scenarios: Conducted in class Week 3

Assessment Matrix

The assessment matrix demonstrates alignment of tasks with the relevant unit of competency. These matrices are available through program administration

Other Information


Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:

Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of implications of plagiarism.

It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Applying for an Extension

Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.

Applying for Special Consideration

If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:

Academic Integrity

Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.

If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website:

The RMIT library provides tools to assist with your referencing

Plagiarism and Collusion

Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.

Examples of plagiarism include:

  • Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
  • Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
  • Piecing together text from one or more sources and adding only linking sentences;
  • Copying or submitting whole or parts of computer files without acknowledging their source;
  • Copying designs or works of art and submitting them as your original work;
  • Copying a whole or any part of another student's work; and
  • Submitting work as your own that someone else has done for you.
  • Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.

For further information, please see the RMIT Plagiarism Policy –;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Conduct Regulations –;ID=r7a7an6qug93

Plagiarism Software

The originality verification software Turnitin may be used in this course. For details, see:

Complaints Procedure:

RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.

Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.

Student Complaints Policy:

Student complaints Procedure:;ID=i1lexipvjt22

Student Complaints Form:


Course Overview: Access Course Overview