Course Title: Develop and evaluate strategies for transport and logistics enterprises

Part B: Course Detail

Teaching Period: Term1 2017

Course Code: BUSM8746C

Course Title: Develop and evaluate strategies for transport and logistics enterprises

School: 650T Vocational Business Education

Campus: City Campus

Program: C5369 - Diploma of Logistics

Course Contact: Suzanne Maugeri

Course Contact Phone: +61 3 9925 1466

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Suzanne Maugeri

David Graham


Nominal Hours: 150

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit involves the skills and knowledge required to develop and evaluate strategies for transport and logistics enterprises in accordance with relevant Australian and international regulatory requirements, standards, codes of practice and workplace procedures.

It includes analysing the enterprise’s internal and external operating environment, developing strategies to maximise enterprise outcomes, implementing and evaluating strategies, and responding to changes within the transport and logistics environment.

Work is under general guidance on progress and outcomes. It requires discretion and judgement for self and others in planning and using resources, services and processes to achieve required outcomes.

The unit generally applies to those with responsibility for resource coordination and allocation, who lead individuals or teams.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

TLIP5011 Develop and evaluate strategies for transport and logistics enterprises


1 Analyse the enterprise's internal and external operating environment

Performance Criteria:

1.1 The effectiveness of the enterprise's principal services, products and competitive advantages are identified and confirmed through market analysis
1.2 External factors, including legislative requirements, changes to technology, domestic and international market variability and political constraints impinging upon the operation of the enterprise are researched and analysed
1.3 Impending changes to internal operations or the external environment are determined
1.4 An analysis is undertaken of the enterprise's capacity to operate within the defined environment, outlining opportunities to improve market share and/or positioning
1.5 Recommendations for changes to workplace structure, systems, procedures, workforce composition, market orientation and the like are generated and documented in consideration of internal and external analysis and the enterprise's goals and values


2 Develop strategies to maximise enterprise outcomes

Performance Criteria:

2.1 Recommendations for changes to the enterprise's operations are assessed for feasibility and for cost-benefit from both a short- and long-term perspective
2.2 Capability and capacity of the enterprise to facilitate changes within financial and time constraints are assessed and documented
2.3 Recommendations and supporting documentation are circulated for agreement to relevant personnel
2.4 Strategies to implement agreed recommendations are generated and documented
2.5 Support processes, including the allocation of human, physical and financial resources, the designation of timelines and the setting of the culture and climate of the enterprise, are undertaken



3 Implement and evaluate strategies

Performance Criteria:

3.1 Performance benchmarks for measuring the effectiveness of the change strategies are implemented
3.2 Responsibilities for implementing the change strategies are clearly defined and allocated to designated personnel
3.3 Implementation processes are monitored and, where required, adjustments to the strategies are made
3.4 Performance of the enterprise in relation to the identified benchmarks is regularly monitored and reviewed and adjustments are made where required
3.5 Individuals/teams are kept informed of progress in the implementation of change


4 Respond to changes within the transport and logistics environment

Performance Criteria:

4.1 The nature, extent and impact of any issues or changes upon the operations of the enterprise are identified
4.2 Relevant information is processed to establish priorities and responses for dealing with issues or changes
4.3 Strategies are generated/adjusted and controlled to meet changes in the transport and logistics environment
4.4 Liaison is initiated and maintained with organisations/individuals affected by changed operational practice
4.5 Actions undertaken are clearly documented and filed


Learning Outcomes

This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to develop and evaluate strategies for transport and logistics enterprises in accordance with relevant Australian and international regulatory requirements, standards, codes of practice and workplace procedures.

Details of Learning Activities

A range of learning activities are planned for this course including self-paced and collaborative class room based activities.

The self-based activities will be delivered through various technology platforms and will include student contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions. The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice skills in a simulated workplace environment.

Students will study concepts and applications pertaining to develop operational procedures in class sessions, using tutorial and prescribed exercises and assessment work. These concepts will also be explored through the investigation and analysis of appropriate real world and simulated environments.

Teaching Schedule



Week Commencing




Feb 6

·          Teacher, student introductions Rules

·          Explain cluster and schedule

·          Assessments and Feedback

·          Deadlines and resubmissions.

·          Results: competency and grades.

 Task 1 - Explanation of

blog to be completed by

week 4

Overview of Task 2 & 3


Feb 13

 History, Business Process Mapping, RACI internal environment and Competitive advantage page 5-6



Feb 20

 Porters five forces and SWOT pages 7-9



Feb 27

 Corporate Planning, Initial Purpose and Mission page. Market power 12 - 14

Course evaluation assessment 20% – Blog


Mar 6

 Economies of Scale, scope – market share and law pages 16 – 20 - (group presentation overview)

 (group presentation overview)


Mar 13

Operational Change Control Process, Impact and awareness of change page 22 – 25

Monday  13 March Public Holiday – Labour Day



Mar 20

 Marketing strategy and objectives pages 23 – 24



Mar 27

Leadership and implementation strategies, pages 27 – 28 (Group presentation discussion on format)



April 3

 Case example, enabling strategies - pages 29 – 30



April 10

 Strategy Implementation  NO CLASSES ON THURSDAY and FRIDAY ONLY



Apr 16

Mid Semester Break  13 – 19 April inclusive



April 24

Holiday Monday/Tues

No class on Tuesday 25 April  Public Holiday– Anzac Day

Thurs Strategy Implementation - Budgeting, Performance and Implementation pages 31 - 32 and written report activities

 Overview of written

report activities. Discuss

final submissions hand

in process for week 14-15


May 1

 People authorisations pages 35 - 36 and written report activities



May 8

 Deliverables and Milestones pages 42 - 46 (PDCA ) and written report activities

 Receive early

Submissions by appointment


May 15

 Quality Management and Six Sigma pages 48 - 52 and discussion re written report progress.

 Receive early

Submissions by appointment


May 22

 (Group presentation - 35% (Delivery by all groups) In Class facilitation and assessment (45%) written report hand in

 (Group presentation - 35% (Delivery by all groups) In Class facilitation and assessment (45%) written report hand in


May 29

 In Class facilitation and final hand in of agreed written report extensions.

 Receive Final

Submissions requiring


Learning Resources

Prescribed Texts


Other Resources

Can be found in Blackboard shell - You will be shown how to access this in the early stages of the Semester.

Overview of Assessment

Assessment Methods

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:

  • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
  • review of final printed documents
  • demonstration of techniques
  • observation of presentations
  • oral or written questioning to assess knowledge of software applications

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.

Performance  Evidence

You will be required to provide evidence of the following skills:

  • applying relevant legislation and workplace procedures
  • communicating effectively with others when developing and evaluating strategies for an enterprise
  • completing documentation related to developing and evaluating strategies for an enterprise
  • implementing contingency plans
  • modifying activities to cater for variations in workplace contexts and environment
  • monitoring work activities in terms of planned schedule
  • operating electronic communications equipment to required protocol
  • planning and organising business systems and activities
  • prioritising work and coordinating self and others in relation to workplace activities
  • providing leadership and working collaboratively with others when developing and evaluating strategies for an enterprise
  • reading and interpreting business and market data, regulatory requirements and other planning information relevant to developing and evaluating strategies for an enterprise
  • reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures
  • selecting and applying appropriate technology, information systems and procedures
  • working systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Knowledge Evidence

You are required to provide evidence of the following:

  • application of current competencies within functional activity
  • application of relevant Australian and international standards and associated certification requirements
  • Australian and international regulations, codes of practice and legislative requirements relevant to workplace operations
  • current and future market initiatives including new technology, products and processes
  • operational competitor and internal business systems, resources, management and workplace operating systems
  • hazards and risk that may exist when developing and evaluating strategies for an enterprise, and ways of controlling the risks involved
  • market and other external environmental factors including the regulatory environment
  • organisational strengths and weaknesses including the competencies of individuals in the team/group
  • problems that may occur when developing and evaluating strategies for an enterprise, and action to be taken to report or resolve these problems
  • relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and regulations
  • relevant workplace documentation procedures
  • resource availability including the competencies of individuals in the team/group
  • workplace processes for developing and evaluating strategies for an enterprise.


Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.

Assessment Tasks


Students are required to complete 3 tasks. You must successfully complete alltasks to be deemed competent in this unit.

 Assessment Task 1- Blog - (20%)

Date handed out:  Week 1                                                                          

Date and time due: Week 5

Individual: This assignment is to be completed individually                                   


The purpose of this assessment is for the student to demonstrate the competencies and skills needed to identify key Business Strategies as outlined in weeks 1 - 4 successful completion of this and competency awarded will result in 20% of marks for final result.


Answer question in blog as outlined during weeks 1 - 4 - teacher will advise result in blog shell. 


Learningg& Assessment Activities

Week 5


Strategies overview

Using either your organisation, or an organisation of your choice:

1.     What are their organisations principal services and products?

2.     What is their competitive advantage?

3.     What market analysis is conducted to confirm the effectiveness of principal services, products and competitive advantage?


Assessment Task 2 – Strategies Presentation (35%)

Date handed out: Week 1                                                                           

Date and time due:  Week 14

Group or Individual:  Groups of no more than 4 students 


All businesses should have an annual strategic plan, something to guide the activities for the year, to nominate priorities, to reflect on the current market and see how trends and changes in the market place may affect the activities of the business for the next year; like a road map to follow. So for this unit we have prepared you to create and present an outline of your Business strategies using the range of activities you have already discussed during class activities & Guide to Writing a Business Strategies template provided in blackboard. 


The purpose of this assessment is for students to demonstrate skills and competencies in preparing and delivering a Business presentation in class in front of their peers. In order to successfully implement an overview of business strategies you must get organisational buy-in.  This presentation will allow you to develop the skills of ‘selling’ your business strategies to the organisation.


Prepare a presentation on the subject matter as outlined by the teacher during weeks 1- 14.

Using the PowerPoint template provided create a presentation outlining the key points of the plan – each member of the group must present an equal part of the presentation. In groups of not more than 4 students you will be required to present a short, 10-15-minute presentation on your plan.  You should articulate each element of your plan and why that element is important to your business.

Given you have only 15 minutes – you may not be able to include all elements of your report – however you should endeavour to include the most ‘mission critical’ elements. 

We are expecting that while studying this unit you will be continuously gathering information and storing this within your portfolio. By doing this you should have gathered a range of information (both physical and electronic), that will assist in preparing your presentation and writing this assignment.  We expect that this stored information and resources, from our experience, is then able to be used for both future assignments and future workplace problem solving. 

Assessment Task 3 –Strategies Written Report (45%)

Date handed out:  Week 1

Date and time due:  Week 15

Group   (Same Group as Assessment Task 2)


The purpose of this assessment is for students to develop written report skills on the subject matter in a business like format. 


The students are to create a written report on the subject matter in a business like format as outlined by the teacher throughout the semester.  

Additional note on assessment:

We are expecting that while studying this course you will be continuously gathering information in a portfolio. By doing this you should have gathered a range of information (both physical and electronic), that will assist in writing this assignments.  We expect that this stored information and resources, from our experience, is then able to be used for both future assignments and future workplace problem solving. 

Some suggestions for what to store -: 

  • The reflections that we ask you to do from time to time in your Blackboard activities
  • Your own reflections on thoughts you have while studying and how the study relates to your workplace
  • A range of relevant websites and materials from the ‘cloud’ (worldwide web)
  • Copies of regulatory and statutory requirements from external authorities
  • Some copies of documentation from your workplace that may be relevant to your activities e.g.
  • perhaps copies of policy and procedures,
  • copies of emails that you may like to discuss or reflect upon,
  • copies of documents that you have created yourself that are relevant to this unit.


Useful links :



  1. Definition of your product & its current position in the Australian Market Place,
  2. Bullet point explanation of, choice of supplier and country of Origin, ( give reasons why you have chosen the supplier & Country )
  3. Explanation of  transport mode used for importation,
  4. Explanation of the choice / method of National distribution, ( how & who? Will you use to distribute your product to your customers? )
  5. Complete line by line breakdown on the total cost of distribution from supplier to customer,
  6. Final strategy for continuous review of the business.

Assessment Matrix

Submission Requirements
You should:
• Ensure that you submit assessments on or before the due date.
• Always retain a copy of your assessment tasks. (Hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2,

Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.

More Information:
Form to use:

Where an extension of greater than seven days is needed, you must apply for special consideration.
Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information:;ID=g43abm17hc9w
Form to use:

Resubmissions (VET Programs):
If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
More Information:;ID=7usdbki1fjf31

Marking Guide (Competency):
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

Marking Guide (Grading)
After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:

Final Grades table:
CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment
Further information regarding the application of the grading criteria will be provided by your teacher.

Other Information

Academic Integrity
Plagiarism is a form of cheating in assessment and may occur in oral, written or visual presentations. It is the presentation of the work, idea or creation of another person, without appropriate referencing, as though it is your own.
The penalties for cheating in assessment are severe, whether the cheating involves plagiarism, fabrication, falsification of data, copyright infringement or some other method. Penalties can include charges of academic misconduct, cancellation of results and exclusion from your course. It is also a disciplinary offence for you to allow your work to be plagiarised by another student.

RMIT Business produce their own referencing guidelines entitled Written reports and essays: guidelines for referencing and presentation in RMIT Business which all Business students should use.
RMIT Business referencing guidelines (RTF, 1,286 KB, 52 pages); A supporting Referencing website has been developed for the RMIT Business guidelines.You can find out more about Academic Integrity at RMIT’s Academic Integrity webpage

Group Assessment
A number of your assessments will rely upon group work. This is a critical part of your program as in the workplace you will be regularly required to work in a team environment. Teamwork is also one of the key employability skills for this qualification.

The key to being successful in group work is getting to know your classmates and finding out what they want to achieve. You should seek to find a team which shares your key interests and drivers.

If you are facing issues with your group, the key is to resolve them quickly well before assessments are due. If you need to you can seek support from your teacher.

Support services

Online Support Services

As an RMIT OUA student, you are eligible for the free Smarthinking service.  Smarthinking is a free tutoring support service available to all OUA students 24 hours a day, seven days a week

The RMIT Study and Learning Centre also provides a range of Online resources such as the Learning Lab; Ask an Adviser and StudySmart

If you are having difficulties with your assessment you should also seek support from your teacher.

Counselling Service

If you are facing personal difficulties you can also seek help through RMIT’s counselling service, which offers a safe, friendly and confidential environment for you to talk and deal with personal issues and mental health.

OUA students may be able to undertake a telephone consultation, or receive a referral to a suitable local support service.

Course Overview: Access Course Overview