Course Title: Diagnose and rectify faults in telecommunication apparatus and systems

Part B: Course Detail

Teaching Period: Term1 2011

Course Code: EEET6756C

Course Title: Diagnose and rectify faults in telecommunication apparatus and systems

School: 130T Vocational Engineering

Campus: City Campus

Program: C6083 - Advanced Diploma of Electronics and Communications Engineering

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Noor Sateh

Phone: +613 9925 4013


Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course covers fault diagnosis and rectification in telecommunication apparatus and systems. The unit encompasses safe working practices, interpreting diagrams, applying logical diagnostic methods and knowledge of telecommunication system components, rectifying faults, safety and functional testing and completing the necessary service documentation.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

UEENEEH033B Diagnose and rectify faults in telecommunication apparatus and systems


1. Prepare to diagnose and rectify faults.
2. Diagnose and rectify faults.
3. Complete and report fault diagnosis and rectification activities.

Performance Criteria:

1.1 OHS procedures for a given work area are
obtained and understood.
1.2 Established OHS risk control measures and procedures are
followed in preparation for the work.
1.3 Safety hazards that have not previously been
identified are documented and risk control measures
devised and implemented in consultation with
appropriate personnel.
1.5 Appropriate personnel are consulted to ensure the
work is co-ordinated effectively with others
involved on the work site.
1.6 Tools, equipment and testing devices needed to
diagnose faults are obtained in accordance with
established procedures and checked for correct
operation and safety.
2.1 OHS risk control measures and procedures for
carrying out the work are followed.
2.2 The need to test or measure live is determined in
strict accordance with OHS requirements and when
necessary conducted within established safety
2.3 Circuits/machines/plant are checked as being
isolated where necessary in strict accordance OHS
requirements and procedures.
2.4 Logical diagnostic methods are applied to diagnose
telecommunication apparatus and systems faults
employing measurements and estimations of system
operating parameters referenced to system
Operational requirements.
2.5 Suspected fault scenarios are tested as being the
source of system problems.
2.6 Source of the fault is identified and appropriately
competent persons are engaged to rectify the fault
where it is out side the scope of electronics.
2.7 Faults in the electronic components of the system
are rectified to raise telecommunication apparatus
and system to its operation standard.
2.8 System is tested to verify that the system operates as
intended and to specified requirements.
2.9 Decisions for dealing with unexpected situations are
made from discussions with appropriate persons and
job specifications and requirements.
2.10 Methods for dealing with unexpected situations are
selected on the basis of safety and specified work
2.11 Diagnosis and rectification activities are carried out
efficiently without waste of materials or damage to
apparatus and the surrounding environment or
services and using sustainable energy practices.
3.1 OHS work completion risk control measures and procedures are followed.
3.2 Work site is made safe in accordance with established safety procedures.
3.3 Rectification of faults is documented in accordance
with established procedures.
3.4 Appropriate person or persons notified, in
accordance with established procedures, that the
system faults have been rectified.

Learning Outcomes

Details of Learning Activities

• Classroom tutorial activities to consolidate the knowledge in telecommunication apparatus and systems.
• Practical activities to encompass working safely, fault diagnosis and rectification in telecommunication apparatus and systems.
• Work performance simulation projects involving the rectifying faults, safety and functional testing and completing the necessary service documentation.

Teaching Schedule


              Introduction to Course Outline and Assessment Criteria
              Introduction to Communication Networks
              Introduction to eagle server and virtual PC

Telephone system fundamentals
Telephone network facilities
Lab 1: Using Colleboration tools

PABX fundamentals.
Lab 2: Topolgy orientation and building a small network
Lab 3: Managing a web server
Week 5

Structure and functions of OSI Layer Model and TCP/IP Model.
Lab 4: email services and protocol
Week 6-7

Topologies (Bus, Star & Ring) and Transmission Media (Co-axial, Twisted-pair, Fiber-optic cables & Wireless).
Lab 5: How to Make and Test Twisted pair Network Cables.
Lab Assessment 1: (10%)
Making of twisted pair network cables.
Week 8-9

LAN Architectures (Ethernet, Token Ring & FDDI) and Ethernet (802.3) Frame Structure.
Lab 6: Using wireshark to view PDU
Lab 7: IP Subnetting part I

Week 10

Wireless Technologies and Network Components e.g. Hubs, Access Point, Bridges, Switches, Routers and Gateways etc.
Lab 8: IP Subnetting part II
Week 11-12

TCP /IP protocol Suite: - IP Addresses V4 (Class A TCP, B, C, D & E), Subnet Masks, Broadcast Addresses and ICMP (Ping and Trace route).
Lab 9 : How many networks
Lab 10 ;Creating a small lab topology (Packet Tracer)

13 TCP/IP protocol Suite: - Structure of IP, ICMP, TCP and ARP Protocols
Review Questions
Week14     Revision of labs
Week 15    Lab Assessment 2 (30%)
Week16     Revision of Theory Lab journal (10%)
Week17     Written Exam (50%)
Week 18    Catch up session

Learning Resources

Prescribed Texts


• Behrouz A. Forouzan, ‘Data Communications and Networking’, 3rd Edition’, McGraw-Hill

Other Resources

Overview of Assessment

These are progressive assessment, the students are required to undertake summate assessments as follows:
• Practical tests
• Closed book test

Assessment Tasks

• Written Test 50 %
• Work performance lab journal 10%
• Laboratory Test 40 %
• A Pass in the Learning Unit when evidence of learning is collected according to the requirements as stated at “assessment criteria”. The documentation must be clearly communicated and submitted to supervisor within specified time

Assessment Matrix

Other Information

 This competency EEET6756C is delivered in conjunction with BUSM6212C in the same cluster " Telecommunication Engineering 1".

Course Overview: Access Course Overview