Course Title: Provide leadership in promoting effective work practices in health

Part B: Course Detail

Teaching Period: Term1 2011

Course Code: EMPL5577C

Course Title: Provide leadership in promoting effective work practices in health

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C6094 - Advanced Diploma of Remedial Massage (Myotherapy)

Course Contact: Jeremy Sager

Course Contact Phone: +61 3 9925 4294

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Meghan Ambrens
Phone: +61 3 9925 4291

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

This course is delivered concurrently with the following courses:
CHCCOM3C    Utilise specialist communication skills to build strong relationships
BSBINM601A    Manage knowledge and information

Course Description

This unit covers the skills required to provide leadership in establishing ethical and high quality work practices, to others working within the health industry. Leadership can be provided and/or modeled to clinic staff or allied professionals.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTHIR505B Provide leadership in promoting effective work practices in health


1.    Model ethical work practices 

Performance Criteria:

1.1 Establish and manage processes to ensure confidentiality of client information is maintained
1.2 Actively follow up and rectify indications of variance from the agreed ethical practices
1.3 Model work practices that show respect for client and staff rights to set the tone of the workplace
1.4 Develop and display code of ethics for the workplace to support a professional delivery of services which are responsive to cultural and individual differences
1.5 Monitor and audit the understanding and application of the principles of duty of care in all relevant work activities
1.6 Develop, communicate and monitor relevant procedures, policies, awards, standards and legislation for compliance


2.    Initiate professional development and improved work practices

Performance Criteria:

2.1 Identify own skill development needs to contribute to innovation and best practice service delivery across the profession
2.2 Identify and communicate relevant skill development opportunities to others to encourage their professional development
2.3 Utilise designated skill development activities including induction and training where necessary
2.4 Develop and implement where relevant practices to maintain own workplace health in accordance with OHS guidelines including infection control
2.5 Seek advice and assistance from legitimate sources as and when appropriate to improve work performance
2.6 Adjust work practices to incorporate advice that addresses performance issues in order to maintain agreed work outcomes
2.7 Encourage and support others to manage own levels of stress and fatigue to ensure ability to work safely


3.    Initiate quality activities

Performance Criteria:

3.1 Embrace and communicate relevant accreditation and other standards to support the delivery of agreed service standards
3.2 Routinely review performance against agreed standards
3.3 Develop and maintain partnerships with stakeholders such as the client, the broader community and other professional health service providers, to measure the satisfaction with the quality of health services


4.    Emphasise importance of hygiene and infection control

Performance Criteria:

4.1 Maintain personal hygiene according to organisation requirements
4.2 Regularly review reporting and take appropriate action to deal with potential infectious and other workplace hazards

Learning Outcomes

Details of Learning Activities

This course is delivered as part of the subject cluster Business and Communications Myotherapy.  Learning is mainly undertaken online with timetabled face to face contact throughout the semester.  Students undertake a variety of learning activities including workbook / manuals; assignments; journal enteries.

Teaching Schedule

08/02/2011 Orientation weeks – scheduled activities (refer to timetable)
22/02/2011 Marketing (topics to cover): About Marketing; Your Marketing Plan; Advertising & Promotion
01/03/2011 About marketing
08/03/2011 Your marketing plan
15/03/2011 Promotion & Advertising
22/03/2011 Finance (topics to cover): Finance
29/03/2011 Financial planning & record keeping
05/04/2011 Human Resources (topics to cover): Recruiting staff; Selecting staff; Workplace relations; Managing performance
12/04/2011 Recruiting staff
03/05/2011 Selecting staff
09/05/2011 Workplace relations
17/05/2011 Managing performance
24/05/2011 Managing quality
31/05/2011 Job Interview Assessment

21/06/2011 No Classes - Finalising Results
26/06/2011 MID YEAR BREAK

12/07/2011 Business Planning (topics to cover): Developing a concept; Time management; Business plan; Business writing; Managing Information
19/07/2011 Developing a concept & time management
26/07/2011 Writing a business plan & business writing
02/08/2011 Managing information
09/08/2011 Guest Speakers Lecture
16/08/2011 Assessment review (Business Plan)
23/08/2011 Complete Assessment
06/09/2011 Assessment: Business Plan due.  Business Communications (topics to cover): Basic business communication; Business communication; Building client relationships
13/09/2011 Basic business communication
20/09/2011 Business communication
27/09/2011 Building client relationships
04/10/2011 Business Networking (topics to cover): Presentation skills; Business networking
11/10/2011 Presentation skills
18/10/2011 Business networking
25/10/2011 Networking Event: RMIT Myotherapy Musculoskeletal Pathology Expo

Learning Resources

Prescribed Texts


Other Resources

All learning materials for this subject are available on the Learning Hub under subject folder Business Communications Myotherapy 2011

Overview of Assessment

Assessment for this course forms part of the Advanced Diploma Remedial Massage (Myotherapy).
Primary assessment involves on-going practical and applied assessment in a clinical workplace or simulated environment such as a supervised student clinic.
Assessment is typically based around written and/or online tests, assignments, reflective journals, evidence portfolio’s, logbooks and/or practical demonstrations.
Competency based training requires the student to be in attendance in order for assessment to be undertaken.
Assessment is undertaken through successful completion of all assessment activities and classroom, project & industry participation.
Assessments are spaced across the duration of the course, in order for your teacher to provide you with progressive feedback.
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
An RMIT assessment charter ( ) summarises your responsibilities as an RMIT student as well as those of your teachers.
Your course assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced in a single document, the Assessment policies and procedures manual (;ID=ln1kd66y87rc).

Assessment Tasks

Please Note:
The pass mark for all assessments is 70%.
You will need to demonstrate competency in all of the following assessment tasks in order to achieve competency for this subject
Full details for each assessment are available on the learning hub

Assessment Task One: Reflective Journal. Due: October 25, 2011

Assessment Matrix

Course Overview: Access Course Overview