Course Title: Support computer hardware and software

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: ISYS5670C

Course Title: Support computer hardware and software

School: 130T Vocational Engineering

Campus: City Campus

Program: C6110 - Advanced Diploma of Computer Systems Engineering

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: engineering-tafe@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Luke Eberbach
Phone: +61 3 9925 4381
Email: luke.eberbach@rmit.edu.au

Nominal Hours: 120

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

UEENEED002B – Assemble, set up and test personal computers

Course Description

This unit covers upgrading and maintaining computers, computer devices and peripherals and installing, maintaining and configuring software. It encompasses safe working practices, installing and testing the upgrading components, locating faults in hardware components, replacing faulty subsystems, installing and testing the operating system and application software, testing functionality, rectifying malfunctions, following written and oral instruction and procedures and applying appropriate customer relations.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

UEENEED012B Support computer hardware and software

Element:

1. Prepare to upgrade and maintain computer hardware and software.

Performance Criteria:

1.1 OHS procedures for a given work area are
identified, obtained and understood.
1.2 Established OHS risk control measures and
procedures are followed in preparation for the work.
1.3 Appropriate person(s) are consulted to determine the
nature of computer or peripheral hardware/software
upgrading or maintenance.
1.4 Appropriate personnel are consulted to ensure the
work is co-ordinated effectively with others affected
by the work.
1.5 Hardware subsystems needed to upgrade or
maintain computers and peripherals are obtained in
accordance with established procedures and checked
against job requirements. (See Note 1)
1.6 Software versions are deployed in accordance with
established procedures and checked against job
requirements. (See Note 2)

Note 1: Example of materials are motherboards, processors and memory modules.
Note 2: Example include complete version update, incremental (download) updates and security and bug patches.

Element:

2. Upgrade computer hardware and software.

Performance Criteria:

2.1 OHS risk control measures and procedures for
carrying out the work are followed.
2.2 Computers are checked as being isolated where
necessary in strict accordance OHS requirements
and procedures.
2.3 Computers and peripherals are dismantled as needed
for upgrading in accordance with service manual
instructions or industry practices, and parts stored to
prevent loss or damage.
2.4 Upgrading components are fitted and
computer/peripheral apparatus is reassembled in
accordance with service manual instructions or
industry practices.
2.5 Upgrading software components are installed and
accordance with service manual instructions or
industry practices.
2.6 Operating system, including device drivers and
application software are tested in preparation for
return to service/customer. (See Note 3)
2.7 Computer/peripheral apparatus is tested and
prepared for return to customer.

Note 3: Examples include Internet access, word processing, spreadsheet, graphics, publishing and industrial applications.

Element:

3. Maintain operation of computer hardware and software.

Performance Criteria:

3.1 OHS risk control measures and procedures for
carrying out the work are followed.
3.2 The need to test or measure live is determined in
strict accordance with OHS requirements and when
necessary conducted within established safety
procedures.
3.3 Computers are checked as being isolated where
necessary in strict accordance OHS requirements
and procedures.
3.4 Computers and peripherals are dismantled as needed
to find and rectify faults in accordance with service
manual instructions and industry practices, and parts
stored to prevent loss or damage.
3.5 Faults are identified using logical techniques
drawing on knowledge of computer/peripheral
hardware components and measured values of
operating parameters.
3.6 Faulty components are rechecked and their fault
status confirmed.
3.7 Operating system malfunctions are identified using
logical techniques drawing on knowledge of
operating system configuration requirements.
3.8 Device driver malfunctions are identified using
logical techniques drawing on knowledge of device
driver software configuration requirements.
3.9 Application software malfunctions are identified
using logical techniques drawing on knowledge of
software configuration requirements.
3.10 Malfunctions are rectified using latest software
versions, incremental updates and bug and security
patches.
3.11 Computer hardware/peripheral device, operating
system, including device drivers, and application
software are tested in preparation for return to
service/customer.
3.12 Redundant files are removed and disposed of or
archived in accordance with established procedures.
3.13 Methods for dealing with unexpected situations are
selected on the basis of safety and specified work
outcomes.
3.14 Maintenance is carried out efficiently without waste
of materials and energy or damage to apparatus, the
surrounding environment or other services.
Element: 4 Complete and report upgrading and maintenance activities .

Element:

4 Complete and report upgrading and maintenance activities .

Performance Criteria:

4.1 OHS work completion risk control measures and
procedures are followed.
4.2 Work area is cleaned and made safe in accordance
with established procedures.
4.3 Written justification is produced for hardware
software upgrading and maintenance.
4.4 Upgrading and maintenance is documented and
appropriate person(s) notified in accordance with
established procedures.
 


Learning Outcomes


Prepare to upgrade and maintain computer hardware and software.
Upgrade computer hardware and software.
Maintain operation of computer hardware and software.
Complete and report upgrading and maintenance activities.


Details of Learning Activities

Students will participate in a variety of teaching methods including lectures, tutorials, practicals, class discussion, audio-visual presentations, prescribed reading, review questions, case projects, and maintenance of an engineering journal.


Teaching Schedule

Week 1: Introduction to Windows 7
Lecture: Assign the Engineering Journal to be handed in during week 34. Windows 7 Versions, new and enhanced features of Windows 7, user interface, hardware requirements and system support
Lab: Activities 1-1, 1-2, 1-3
Performance Criteria UEENEED012B: 1.1, 1.2, 1.5, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2, 3.3, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4
 

Week 2: Introduction to Windows 7
Lecture: Application support, connectivity applications, networking models, chapter summary
Lab: Activities  1-4, 1-5
Performance Criteria UEENEED012B: 1.1, 1.2, 1.5, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2, 3.3, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 3: InstallinPerformance Criteria UEENEED012B: 1.1, 1.2, 1.5, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2, 3.3, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 Week 3:g Windows 7
Lecture: Deployment enhancements in Windows 7, installation methods, installation types, Windows easy transfer
Lab: Activities 2-1, 2-2, 2-3, 2-4, 2-5
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 4: Installing Windows 7
Lecture: Attended installation, unattended installation, image-based installation, chapter summary
Lab: Activities 2-6, 2-7, 2-8, 2-9
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 5: Using the system utilities
Lecture: Control panel overview, administrative tools, hardware management
Lab: Activities 3-1, 3-2, 3-3, 3-4, 3-5, 3-6
Performance Criteria UEENEED012B: 1.1, 1.2, 1.4, 1.5, 2.1, 2.2, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 6: Using the system utilities
Lecture: Power management, display, chapter summary
Lab: Activities 3-7, 3-8, 3-9, 3-10, 3-11
Performance Criteria UEENEED012B: 1.1, 1.2, 1.4, 1.5, 2.1, 2.2, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 7: Managing disks
Lecture: Disk technology, partition styles, types of disk partitions
Lab: Activities 4-1, 4-2, 4-3
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.5, 2.1, 2.2, 2.3, 2.4, 2.7, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 8: Managing disks
Lecture: Disk management tools, disk management tasks
Lab: Activities 4-4, 4-5, 4-6, 4-7
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.5, 2.1, 2.2, 2.3, 2.4, 2.7, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 9: Managing disks
Lecture: Partition and volume management, virtual disk management tasks, chapter summary
Lab: Activities 4-8, 4-9, 4-10, 4-11
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.5, 2.1, 2.2, 2.3, 2.4, 2.7, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 10: Managing file systems
Lecture: Supported file systems, file system tasks, file and folder attributes
Lab: Activities 5-1, 5-2, 5-3
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 11: Managing file systems
Lecture: File and folder permissions, previous versions, chapter summary
Lab: Activities 5-4, 5-5, 5-6
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 12: User management
Lecture: User Accounts, creating users, managing profiles
Lab: Activities 6-1, 6-2, 6-3
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 13: User management
Lecture: Network integration, parental controls, chapter summary
Lab: Activities 6-4, 6-5, 6-6, 6-7
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 14: Windows 7 security features
Lecture: Windows 7 security improvements, security policies, auditing
Lab: Activities 7-1, 7-2, 7-3, 7-4
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 15: Windows 7 security features
Lecture: User account control, malware protection, data security
Lab: Activities 7-5, 7-6, 7-7, 7-8
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 16: Revision and Open Book Practical Test I
Lecture: Revision
Lab: Open Book Practical Test I

Week 17 & 18: RMIT University Examination weeks


Week 19: Windows 7 security features
Lecture: Windows update, action centre, chapter summary
Lab: Activities 7-9, 7-10, 7-11, 7-12
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 20: Networking
Lecture: Networking overview, network architecture, IP Version 4, IP Version 6, file sharing, Internet connectivity
Lab: Activities 8-1, 8-2, 8-3, 8-4, 8-5, 8-6
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 21: Networking
Lecture: Wireless networking, Windows firewall, network bridging, ad-hoc and homegroup networks, chapter summary
Lab: Activities 8-7, 8-8, 8-9, 8-10
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 22: User productivity tools
Lecture: Printing, Windows  fax and scan, Windows explorer
Lab: Activities 9-1, 9-2, 9-3, 9-4, 9-5, 9-6, 9-7
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.6, 2.1, 2.2, 2.4, 2.5, 2.6, 3.1, 3.2, 3.3, 3.5,  3.7, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 23: User productivity tools
Lecture: Search, Internet Explorer 8, chapter summary
Lab: Activities 9-8, 9-9, 9-10, 9-11, 9-12, 9-13
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.6, 2.1, 2.2, 2.4, 2.5, 2.6, 3.1, 3.2, 3.3, 3.5,  3.7, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 24: Performance tuning
Lecture: Performance enhancements, performance tuning overview, performance monitor
Lab: Activities 10-1, 10-2, 10-3, 10-4
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.5, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 25: Performance tuning
Lecture: Task manager, performance ranking, performance options, chapter summary
Lab: Activities 10-5, 10-6, 10-7, 10-8
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.5, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 26: Application support
Lecture: Application architecture, supported application environments, Windows 7 registry, file and registry virtualisation, run as administrator
Lab: Activities 11-1, 11-2, 11-3, 11-4, 11-5
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.6, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.5, 3.7, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 27: Application support
Lecture: Application compatibility, application compatibility research tools, application control policies, chapter summary
Lab: Activities 11-6, 11-7, 11-8, 11-9, 11-10
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.6, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.5, 3.7, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 28: Disaster recovery and troubleshooting
Lecture: General principles of troubleshooting, Windows backup and restore
Lab: Activities 12-1, 12-2, 12-3, 12-4, 12-5
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 29: Disaster recovery and troubleshooting
Lecture: Repairing Windows 7, preventative maintenance, advanced troubleshooting, chapter summary
Lab: Activities 12-6, 12-7, 12-8, 12-9, 12-10
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 30: Enterprise Computing
Lecture: Active directory, group policy, controlling device information, deployment planning
Lab: Activities 13-1, 13-2, 13-3, 13-4
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.6, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 31: Enterprise Computing
Lecture: Enterprise deployment tools, Windows server update services, network access protection, chapter summary
Lab: Activities 13-5, 13-6, 13-7
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.6, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 32: Remote Access
Lecture: Remote access and remote control overview, remote access dial-up connectivity, remote access VPN connectivity
Lab: Activities 14-1, 14-2, 14-3, 14-4
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.6, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 33: Remote Access
Lecture: Direct access, remote desktop, remote assistance, branch cache, sync centre, mobility centre, chapter summary
Lab: Activities 14-5, 14-6, 14-7
Performance Criteria UEENEED012B: 1.1, 1.2, 1.3, 1.4, 1.6, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4

Week 34: Revision and Open Book Practical Test II
Lecture: Revision and submission of Engineering Journal
Lab: Open Book Practical Test II
 


Week 35 & 36: MSAC Examination weeks - Centralised Closed Book Test

 


Learning Resources

Prescribed Texts

MCTS Guide to Microsoft Windows 7 (Exam# 70-680), Wright & Plesniarski

9781111309770


References


Other Resources

Oracle Virtual Box virtualisation software - available for download from https://www.virtualbox.org/wiki/Downloads
Microsoft Windows 7 Enterprise 90-day Trial - available for download from http://technet.microsoft.com/en-us/evalcenter/cc442495.aspx
External USB Hard disk storage device with minimum capacity of 500GB


Overview of Assessment

Practical tests
Lab Journals
Closed book tests


Assessment Tasks

You are required to complete the following four assessment tasks:
 
1. Open Book Practical Test I - Week 16
2. Open Book Practical Test II - Week 34
3. Engineering Journal - Assigned in week 1, and due for submission in week 34
4. Centralised Closed Book Test  - to be held during weeks 35 & 36


Assessment Matrix

Assessment Task 
 
Weighting 
 
Performance Criteria
Open Book Practical Test I  
 
20%1.1, 1.2, 1.5, 1.6, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2
Open Book Practical Test II 
 
20%1.1, 1.2, 1.5, 1.6, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2
Engineering Journal 20%1.1, 1.2, 2.1, 2.2, 3.1, 3.2, 3.3, 4.1, 4.2, 4.3, 4.4
Centralised Closed Book Test
 
40%1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2

Other Information

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assignment writing, thesis writing and study skills advice
maths and science developmental support and advice
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If you are suffering from long-term medical condition or disability, you should contact Disability Liaison Unit to seek advice and
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Late submission:

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and
lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.
The application must be lodged no later than one working day before the official due date. You will be notified within
no more than 2 working days of the date of lodgment as to whether the extension has been granted.

If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special
Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days
after the official due date.

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked.


Special consideration:

Please Refer http://www.rmit.edu.au/browse;ID=riderwtscifm to find more information about special consideration
 
Plagiarism:

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.

Other Information:

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

In this cluster, minimum student directed hours are 48 in addition to 72 scheduled teaching hours. Student directed hours involve completing activities such as reading online resources, reading text based resources, practising lab activities, individual student-teacher course related consultation,and writing reflective journals.

Course Overview: Access Course Overview