Course Title: Manage organisation's strategic and business planning

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: BUSM7838C

Course Title: Manage organisation's strategic and business planning

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C0044 - Vocational Graduate Diploma of Community Sector Management

Course Contact : Bronwyn Tanti

Course Contact Phone: +61 3 9925 9079

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course describes the knowledge and skills required to undertake ongoing strategic planning to assist in continual improvement of the service or organisation. The skills described in this course may be applied across a range of community services workplace contexts.

This course is delivered and assessed with the course - CHCMGT802C: Manage policy development

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCORG613D Manage organisation's strategic and business planning


1.Formulate a strategic and business plan

Performance Criteria:

1.1 Develop desired direction and goals of the organisation in consultation with relevant stakeholders to reflect client needs
1.2 Develop strategic plan on basis of information obtained through research into client needs, resource requirements, interests of key stakeholders and business viability
1.3 Formulate financial plan to estimate cash flow projections, provide budgetary information and define implementation/service plans
1.4 Formulate work/service plan aimed at supplying services that meet client expectations and satisfy quality assurance criteria
1.5 Ensure plan identifies options for service delivery in accordance with budgetary constraints, human resource requirements, client requirements and agency objectives
1.6 Develop promotional strategies to communicate benefits of the service to clients
1.7 Develop risk management strategies according to agency needs
1.8 Ensure all aspects of business plan are mutually supportive


2.Apply the strategic and business plan

Performance Criteria:

2.1 Implement appropriate operational and revenue control systems and routinely evaluate their ability to provide systematic support to the agency
2.2 Identify systems and key performance indicators and targets and use them to monitor agency performance and client satisfaction
2.3 Clearly communicate the organisation's business plan to relevant stakeholders and staff to ensure their understanding and support
2.4 Design/redesign and implement appropriate organisation structures to optimise achievement of organisation goals and stakeholder expectations

Learning Outcomes

Upon successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

Essential learning activities will take place during a series of 1 day workshops. You will also be required to undertake independent studies. Some of the learning activities that you will undertake are:
• Analysis of current case studies
• Self- reflection exercises
• Discussion groups relating to theoretical and practice-based topics
• Problem based activities

Reflecting on your own work content is a significant aspect of this course, and you will be given opportunities during the workshops to discuss and think about your practice.

All courses and learning activities will be supported and complemented by RMIT’s learning management tool “blackboard”. You will be required to participate in on line learning activities each month using the discussion board forum.

Teaching Schedule

There are 10 workshops scheduled for this program. This course is taught and assessed together with following course - CHCMGT802C: Manage policy development and will be covered in detail in workshops 4, 5 and 6

Workshop DateClass ContentCourse(s) linkage
4May 2015

• Difference between strategic planning and business planning

• Methods and processes for business planning

• Models, principles and techniques for strategic planning

• Policy development models/systems

• Current policy environment: legislation, government decisions

• Future directions and trends

• Organisational sustainability

CHCORG613D: Manage organisation’s strategic and business planning

CHCMGT802C: Manage policy development

5June 2015
6July 2015

Learning Resources

Prescribed Texts


Other Resources

Additional resources will also be available in the learning management tool “Blackboard”. A set of readings will be made available to you prior to each workshop. A list of program specific resources, including journals and texts that may support you in the program, can also be found on the link to the RMIT library in “Blackboard”.

Overview of Assessment

Assessment for this course will include in class organisation development activity, a report and blackboard discussion.

Assessment Tasks

This course is assessed by completion of the following tasks;

• A case study (in class for three sessions) focusing on strategic planning, developing a strategic plan
• A blackboard discussion around promoting change.
• A critique of your organisations strategic planning process

Full details of these assessment tasks can be found on the blackboard shell for the program

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant course. These are available from the Program Co-ordinator.

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at:;ID=9pp3ic9obks7

Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:;ID=vj2g89cve4uj1

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site:;ID=kw02ylsd8z3n

Course Overview: Access Course Overview