Course Title: Promote and represent the service

Part A: Course Overview

Program: C0045

Course Title: Promote and represent the service

Portfolio: DSC

Nominal Hours: 90.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban & Social Studies


Term1 2014

Course Contact: Julian Silverman

Course Contact Phone: +61 3 9925 4578

Course Contact Email:

Course Description

This course describes the knowledge and skills required to promote and represent the organisation to the community. The skills described in this course may be applied across a range of community services workplace contexts.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable.

National Competency Codes and Titles

National Element Code & Title:

CHCORG620D Promote and represent the service


1.Promote community awareness of the clients, their needs and their importance

2.Promote the service to increase its profile in the community

3.Represent the service

4.Respond to negative publicity and perceptions, as required

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Overview of Assessment

You will complete 2 assessments as part of this course.

These assessments are part of an integrated development project which has been divided into two parts.

Part A is a community development project plan.

Part B is a community development project report.