Course Title: Send and retrieve information using web browsers and email

Part B: Course Detail

Teaching Period: Term2 2012

Course Code: COSC6086C

Course Title: Send and retrieve information using web browsers and email

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C1071 - Certificate I in Work Education

Course Contact : Mandy Morrison

Course Contact Phone: +61 3 99254065

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 25

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit defines the competency required to complete
basic internet search tasks as well as send and receive
emails with attachments.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICAU1133B Send and retrieve information using web browsers and email


1 Access the internet

Performance Criteria:

1.1 Open an internet browser and set a home page of
personal choice by setting internet options
1.2 Adjust the display of the internet browser to suit
personal requirements
1.3 Modify toolbar to meet user and internet browser
1.4 Access a particular website, note privacy and other
conditions of use and retrieve data
1.5 Enter a uniform resource locator (URL), in the
address line of the internet browser


2 Search the internet

Performance Criteria:

2.1 Locate and select appropriate search engine and
define search expressions based on the data required
2.2 Save search expression results and present them in a
report according to the information requirements

2.3 Create a bookmark within the internet browser or a
link for the required web page and save it in a
bookmark folder
2.4 Modify the internet browser options for printing
and print a web page
2.5 Close the internet browser


3 Research and apply

Performance Criteria:

3.1 Select search engine and using key word search
research the concept of netiquette (or web etiquette)
3.2 Review rules of good online manners from at least
two netiquette sites
3.3 Develop a personal list of netiquette principles to
be applied to email and newsgroup discussions
3.4 Check that these are consistent with organisational policies


4 Send and organise

Performance Criteria:

4.1 Open an email application package and create a
new email message
4.2 Add addressee to the email message
4.3 Compose the text of an email message according to
organisational guidelines
4.4 Create and add an automatic signature for the user,
so that it appears automatically in every new email
message that the user creates
4.5 Attach files to the email message, using the
attachment feature
4.6 Determine and set a priority for an email message
and spell check and edit text as required
4.7 Send the email message
4.8 Reply to received messages and forward as
appropriate, using the carbon copy and forward
4.9 Open and save an attachment to the relevant folder

4.10 Search for an email message and set a priority
setting or delete as necessary
4.11 Sort inbox according to sender’s name and date
4.12 Save email messages in a folder
4.13 Compact folder to save space
4.14 Print an email message


5 Create an address book

Performance Criteria:

5.1 Manually add an email address to the email package
address book
5.2 Update the address book by transferring the email
address from a received message
5.3 Create a distribution list and send out email

Learning Outcomes

In this course you will explore the following topics:

How to implement workstation adjustment according to OH&S guidelines

· Clear and precise communication
· The logon procedures for accessing a PC
· Organisational guidelines on internet and email usage (‘web etiquette’ or
· Different types of search engines (eg. Google, Alta Vista, Infoseek)

Details of Learning Activities

In class activities will include:

Group discussion


work in the computer lab

Teaching Schedule

The teaching schedule is presented in a timetable format. You will be given a timetable for your program

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

Assessment in this unit of competency is determined via a combination of assessment strategies which will include:

Demonstration of skills in a simulated work context

Oral questions

Assessment Tasks

To demonstrate competency in this course, you will need to complete the following pieces of assessment to a satisfactory standard. You will recieve feedback on all assessment.

Assessment task 1: You will demonstrate your computer skills in a simulated work environment

Assessment task 2: You will answer some verbal questions from the assessor

Assessment Matrix

Course Overview: Access Course Overview