Course Title: Use services in the local community

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: HUSO5161

Course Title: Use services in the local community

School: 360T Education

Campus: Brunswick Campus

Program: C3231 - Certificate III in ESL (Access)

Course Contact : Baia Tsakouridou & Bloss Robertson

Course Contact Phone: +61 3 9925 4488

Course Contact &

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

This module aims to familiarise learners who are speakers of languages other than English with aspects of Australian Art and Culture from both the past and present and the language required to describe aspects of Australian Art and Culture.

The module is included as an elective for use at different levels of the Certificates in ESL Framework. It may be contextualised to suit the needs and skills of learners in courses from Certificate I to Certificate IV

Pre-requisite Courses and Assumed Knowledge and Capabilities
This module must be co-delivered and assessed with at least one of the language (Listening and Speaking or Reading and Writing) units from the Certificates in ESL.

Course Description

This module aims to familiarise learners who are speakers of languages other than English with the use of services in the local community and the language required to access those services.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

VPAU557 Use services in the local community

Learning Outcomes

On completionof this unit students will have knowledge of language related to local  community services. They will be familiar with their local government area and  have basic knowledge of the services in their local community. They will have developed spoken and written language to access community services and request assistance. Finally, they will have knowledge of the recreation options and be able to identify and use local transport to furhter investigate other  community services.

Details of Learning Activities

This unit is part of Certificate III in ESL (Access) which is an integrated program. This means that you will study this unit with several other units on the same day. Your program consists of Face to Face teaching and Directed Study. Your program will have a minimum of 8 hours Directed Study per week. You are not required to attend to complete Directed Study, however you are expected to complete all work given and will at times be required to show evidence that the work has been completed in this unit. This is a very important part of your program and we ask that you do 4-5 hours on your non attendance day and at least 1 hour each evening to cover all the units in the program. An outline of your Directed Study is published each week in the Weekly Program Delivery Plan.

This unit covers in part the reading and writing macro skills addressed in the whole certificate.

You will be encouraged to study, research and investigate: your local area, local transport system, community services and recreation options in the local area.

Learning Activities will include excursions to local community centres, recreational services, libraries. You will be required to identify and obtain information related to these services. Writing journal and summaries will be common activities.

Teaching Schedule

Program Dates:       Mon 6 February – Fri 15 June 2012
Term Break:             Mon 9 April – Fri 13 April 2012
Public holidays:       Mon 12 March (Labour Day), Fri 6 April (Good Friday)Wed 25 April (ANZAC DAY) Mon 11 June 2012 (Queen’s Birthday)
Teaching Schedule: This course will be delivered weekly. The times will be outlined in the program delivery plans which are updated each week.

Your program is made up of: 

  •  Orientation Learning activities 
  •  Mid semester review Guest speakers
  • Excursions
  • Exit review

    All students will be inducted. The induction includes
  • Program Guide & Student Diary
  • Student Rights and Responsibilities 
  •  Explore RMIT ( an orientation to the university and its services)
  • Orientation to RMIT Libraries (library tour & on line catalogue introduction) 
  •  RMIT Online Systems Information Session

Library Orientation & an RMIT Online Systems Information Session will be scheduled during the first two weeks of your program. Information about student services, rights and responsibilities is contained in your student diary.

Learning Resources

Prescribed Texts


Other Resources

There are no set texts in this course, but it is recommended that you bring
English-English dictionary (We ask that you do not use a translation dictionary) 

  • Thesaurus
  • Display folder with plastic sleeves
  • Highlighter pens 
  • Notebook or loose leaf paper
  • Headphones (use your own or they can be purchased from the Carlton Library very cheaply)
  • USB (Memory stick)

Overview of Assessment

 To be assessed as competent the learner needs to demonstrate:

  • evidence of ability to use local transport
  • evidence of ability to identify  their local government and obtain information about services provided.
  • evidence of ability to investigate recreation options in their local area.

Assessment Tasks

Assessment will take place throughout the course. Your work is assessed on a competent (CA)/not yet competent (NYC) basis – it is not graded. You will be given written feedback on all assessment tasks. There will be individual and group projects completed both in and out of class.
Assessment is ongoing and its purpose is to develop your skills. You will be given assistance in redrafting and editing written assessment tasks because developing your ability to identify and correct your own mistakes is an important part of the learning process. It is important that you read the specific elements each assessment task addresses on the cover sheet for each task. At the time of setting assessments you will be given clear guidelines about which course, elements and performance criteria you will need to meet in order to successfully complete the task. Submission dates & deadlines will also be clearly explained.

Assessment Tasks:

Summative Assessments

  • Local Community Research Project
  • Guest Speaker Report

Formative assessments: ongoing observations, summaries and review of student work

Please note:
Assessments tasks will include other courses (Units of competency) from the program.
All Assessment tasks should be submitted by the deadline. If an extension is required you must ask your teacher for one before the due date


Assessment Matrix

Assessment Matrix

Each assessment cover sheet clearly outlines the competencies being addressed in the task in relation to performance criteria. The sum of assessment tasks will cover all units and their elements over a range of occasions. You will be given opportunities to demonstrate competency in a variety of ways throughout the program. You are encouraged to discuss any problems or concerns with your teacher or student co-ordinator. An assessment matrix will be available on myRMIT.

Course Overview: Access Course Overview