Course Title: Provide support to people living with dementia

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: HWSS5564C

Course Title: Provide support to people living with dementia

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C3304 - Certificate III in Aged Care

Course Contact : Renee Costa

Course Contact Phone: +61 3 99250886

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 55

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no formal pre-requisites for this course, however you will need to obtain a police check in order to participate in the practical placement and gain work in the sector as per legislative requirements.
You need knowledge of spoken English, as well as English literacy to a standard that is likely to meet workplace needs to enter the course. If you would like advice on the standard of English that is recommended for the course please contact the Course Co-ordinator via the details above.

Course Description

In this course you will learn about how to provide support to those affected by dementia. You will learn how to support clients with dementia in a variety of settings including family homes, community day settings and residential care. You will learn about how to provide 
the appropriate activities to maintain dignity, skills and health of clients at the optimum level. You will also learn how to implement strategies which minimise the impact of behaviours of concern, and how clients can adopt self-care strategies. 

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCAC319A Provide support to people living with dementia


1. Provide support to those affected by dementia

Performance Criteria:

1.1 Work with a basic understanding of dementia
1.2 Support individual needs of people with dementia using a person-centred approach to care and address individual needs for a stable familiar environment
1.3 Work with awareness of the impact of physical, social and emotional aspects of the environment on the person with dementia
1.4 Work with awareness of the impacts that dementia may have on family, carers and significant others
1.5 Recognise witnessed signs consistent with financial, physical or emotional abuse or neglect of the client and report to an appropriate person


2. Provide support to those affected by dementia

Performance Criteria:

2.1 Use a range of communication strategies to maximise engagement of the person with dementia such as eye contact, gentle touch (where appropriate), short simple statements
2.2 Gain cooperation and provide reassurance as appropriate to individual clients by using reality orientation including:
 reminders of the day, the time, relationships, occasions
 reassuring words, phrases and body language
2.3 Use a range of validation strategies to relieve distress and agitation in clients such as:
 Empathy
 Acceptance of the person's reality
 Acknowledgment
 Allowing expressions of distress
 Providing verbal and/or physical reassurance
 Use reminiscences frequently to connect with clients


3. Provide appropriate activities to maintain dignity, skills and health of client at optimum level

Performance Criteria:

3.1 Provide activities which aim to maintain independence, using familiar routines and existing skills
3.2 Provide activities that are appropriate to the individual, reflecting their cultural likes and dislikes, in order to bring back pleasurable memories
3.3 Ensure all activities provided focus on ensuring the safety and comfort of the client balanced with autonomy and risk taking
3.4 Use purposeful and meaningful activity to enhance self-esteem and pleasure in life, to minimise boredom and to distract from or eliminate behavioural and psychological symptoms of dementia
3.5 Use family carers and significant others as a resource, where appropriate, to assist in developing appropriate activities by accessing information about client reminiscences and routines
3.6 Provide support and guidance to family carers and significant others where appropriate to assist them to understand the disease, its impact on the person and some approaches to providing care


4. Implement strategies which minimise the impact of behaviours of concern

Performance Criteria:

4.1 Identify behaviours of concern
4.2 Identify potential triggers for behaviours of concern for specific individuals
4.3 Contribute to team discussion on care planning and care plan review to minimise behaviours
4.4 Implement strategies to minimise the likelihood of and reduce the impact of behaviours on the person and others
4.5 Regularly review strategies that are implemented to ensure maximum effectiveness and reflect changes in the care plan


5. Implement self care strategies

Performance Criteria:

5.1 Monitor own stress level in relation to working with people with dementia
5.2 Use appropriate self care strategies and seek support if required

Learning Outcomes

On successful completion of this course you will have developed and applied the required skills and knowledge to demonstrate your competency in the above elements.

Details of Learning Activities

Learning activities will take place in campus classrooms as well as in simulated workplace rooms that are equipped with equipment and facilities that are used in the Aged Care sector workplaces. You will receive training using current industry practices from trainers who are working in the industry. A range of educational resources are used including case studies, scenarios and practical information materials, audio visual materials, class discussions and practical demonstrations. Practical placement is an important learning activity and you will receive support, guidance and de-briefing from the trainers to maximise your learning in the work environment 

Teaching Schedule

This unit will be taught alongside other relevant units. You will be required to attend the session on the dates listed below:

Thursday  02/05/2013 - 09:30 to 16:30

Wednesday t 08/05/2013 - 09:30 to 16:30

Thursday  09/05/2013 - 09:30 to 16:30 - this is a home study day where you will be expected to watch the movie the "Note Book" and write a short summary

Wednesday 15/05/2013 - 09:30 to 16:30

Thursday 16/05/2013 - 09:30 to 16:30

Wednesday 22/05/2013 - 09:30 to 16:30

Thursday  23/05/2013 - 09:30 to 16:30 - this is also a home study day, work expected is still to be determined

Wednesday  29/05/2013 - 09:30 to 16:30

Thursady  30/05/2013 - 09:30 to 16:30

The final assessment will be conducted on Thursday 30 May.
You will be expected to engage in some home study and research activities throughout the period from 02/05/2013 to 30/05/2013
Note: If dates and times may need to change due to unforeseen circumstances every effort is made to notify in advance.

Learning Resources

Prescribed Texts


Other Resources

To support delivery of this Unit you will have access to the RMIT simulated home room which provides industry standard equipment and resources. In addition you will be provided with the latest information on current memos and updates from within the industry.

Overview of Assessment

In this course you will be assessed on the knowledge and skills that you have developed to meet the competency requirements of this course. You will complete assessments to determine your knowledge throughout the course which ensures you are equipped to perform your job role in the Aged Care sector, and the second method of assessment is where you give practical demonstrations of the tasks required in the job role for this course. These assessment tasks are conducted after you have had adequate preparation for the assessment and you will be supported throughout the assessment process. Some of the practical tasks will be done in the purpose-built facilities at RMIT; others will be done in your placement in a workplace setting.

Assessment Tasks

 For this unit you will be assessed in a number of ways. You will demonstrate your skills and knowledge in the classroom through quizzes, case studies and role-plays. You will also be assessed during your work placement.


A quiz on dementia.

A group assessment task (you will discuss a case study in groups and present your findings to the class).

5 role-plays demonstrating different skills necessary to support individuals with dementia

Written responses to 3 case-studies dealing with different aspects of dementia.

Reflective writing tasks completed on placement.

Assessment Matrix

Course Overview: Access Course Overview