Course Title: Organise Business Travel

Part B: Course Detail

Teaching Period: Term2 2009

Course Code: OFFC5135C

Course Title: Organise Business Travel

School: 650T TAFE Business

Campus: City Campus

Program: C4114 - Certificate IV in Business Administration

Course Contact : Hazel Sims

Course Contact Phone: +61 3 9925 1316

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit covers the skills and knowledge required to organise domestic and overseas business trips and associated itineraries and making travel arrangements. This unit is related to BSBADM307A Organise schedules.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBADM406A Organise Business Travel


Arrange credit facilities

Performance Criteria:

3.1 Check and confirm methods of payment.

3.2 Make credit arrangements in accordance with organisational policy and procedures.


Make travel arrangements

Performance Criteria:

2.1 Make bookings in accordance with organisational policies and procedures for business travel.

2.2 Identify and arrange travel documents in accordance with itinerary and individual requirements.

2.3 Confirm and check travel arrangements and despatch confirmation documents to the traveller within designated time lines.

2.4 Negotiate and confirm alternative arrangements in response to changed requirements.

2.5 Record travel details and itinerary in accordance with organisational requirements.

2.6 Negotiate and confirm communication arrangements in accordance with organisational requirements.


Organise business itinerary for domestic and overseas travel

Performance Criteria:

1.1 Confirm purpose and requirements of domestic and overseas travel including planned itinerary, budget, meeting requirements and traveller preferences.

1.2 Identify points of contact and names of contact persons, and make and confirm arrangements for meetings in accordance with planned itinerary.

1.3 Prepare daily itineraries with appointments, arrival and departure times, accommodation and other itinerary details in accordance with travel purpose.

1.4 Source, prepare and provide documents and support material for meetings within designated time lines.

1.5 Prepare itinerary in accordance with meeting requirements and traveller's occupational health and safety (OHS) requirements.

1.6 Provide itinerary and meeting documents to the traveller within designated time lines.

Learning Outcomes

Details of Learning Activities

Learning activities will include class-based theory and discussions based on the textbook, industry practice, presentations, researching the Internet, library, DVDs and visits to Travel Agents. 

Teaching Schedule

Weekly Schedule
Week 1Course Guide
What do we know about business travel?

The Learning Hub

Week 2  
Week 3  
Week 4  
Week 5  
Week 6  
Week 7  
Week 8  
Week 9 Mid Semester Break  
Week 9  
Week 10  
Week 11  
Week 12  
Week 13  
Week 14Organise business itinerary for domestic and overseas travel Text
Week 15Make travel arrangements
Arrange credit facilities
Week 16 Plan and review travel project
Travel Group presentations (30%)
Weeks 17 and 18 Feedback and review
Travel Project Due (70%) 

Learning Resources

Prescribed Texts

Custom Text: Aspire, (2007) RMIT TAFE Business School Certificate IV, Organise Business Travel


Other Resources

Overview of Assessment

Students must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievements of each competency in a flexible manner. Assessments will incorporate a variety of methods: class exercises, homework, practical project and tests. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Learning activities will include class-based discussions, exercises, small group work, online activities, reading and reflection on various activities, together with independent and group research, including in the Practice Firm, in order to develop competency including the underpinning skills and knowledge.

In addition to the assessments, formative feedback is provided to the students throughout the duration of the course.

Assessment Tasks


Travel Project – Due Week 17 (70%)

 In a small group of THREE, students will create a travel project based on the assignment criteria given in class and available on the Learning Hub.  The travel project consists of preparing travel documentation for a business trip.  This is evidence of the students’ classroom learning and practical application of their skills.  Refer to the Learning Hub for the marking criteria sheet and details of the project requirements.

 Group Presentation based on Travel Project – Due Week 16 (30%)

 Based on the travel project scenario, students will make their small group presentation using the marking criteria guide.  The presentation will include both the theory introduced in the classroom and evidence of research of the travel project.  PowerPoint will not be used, however Internet webpages may be referred to.  Each student will present a section of work ensuring the whole project is addressed in the presentation.








Assessment Matrix

 Travel Project
Group presentation
Organise business itinerary for domestic and overseas travelYESYES
Make travel arrangementsYESYES
Arrange credit facilitiesYESYES

Other Information


 A pass in an assessment piece will result in a grade for the student.  Where a pass is achieved competency for that assessment is given. Where a pass is not achieved in any assessment piece an NYC (Not Yet Competent) grade will be given.  Competency MUST be achieved for each element of competency within a competency standard for a pass grade (or higher grade) to be given.  Where competency for all elements of competency is not achieved, an overall NN grade will result.

 Submission of written work/assessment

 All of your written work must conform with RMIT’s guidelines "Written Reports and Essays: Guidelines for Referencing and Presentation in RMIT Business" which can be found on the RMIT website.

 All of your written assessment must be lodged by the due date in the format specified for the particular assessment task.  Written assessment must have a footer containing: student number, student name, course code, title of assessment and teacher’s name.

 Staple your assignment.  Please do not place in plastic binders or plastic pockets.

 Attach a signed Assignment Cover Sheet to each submission of written work or assessment.Cover Sheets are available near the lifts on Level 13.













 You must keep a copy of your assignment/written work, which can be produced if the original is lost or damaged.

 Late Submission of Work or Assessment

 Only in cases of exceptional and genuine hardship (not including inconvenience or poor study planning), will limited extensions be considered.  Students must lodge a completed Application of Extension Form before the official submission date for the work or assessment.  Completed applications are to be addressed to the course coordinator and submitted via Reception on Level 13, Building 108.  Documentary evidence should be provided Note:  Extensions are not automatically granted.

Employability Skills

This course/competency includes the employability skills listed below which are assessable under the Business Services Training Package.

In order to be able to effectively demonstrate the required employability skills during the course, students should participate and aim to attend punctually.  Students are required to contribute to 80% plus of the required classes.  Please note that employability skills are assessed across the entire program.

Employability skills are a core component of the competency and if a student is unable to effectively demonstrate these skills, a mark of NYC (Not Yet Competent) will be given for the course.

Employability skills identified for this course are:

Problem solving
Initiative and enterprise
Planning and organising

From July 2008 students issued with Training Package qualifications have been informed by their Registered Training Organisation that Employability Skills Summaries for Training Package qualifications can be downloaded from  Registered Training Organisations are required to add the mandatory sentence providing the URL for the Employability Skills Summaries to Training Package and qualification testamurs from 1 January 2009.  The Australian Qualification Framework Implementation Handbook has been amended to show this requirement.



Course Overview: Access Course Overview