Course Title: Show leadership in the workplace

Part B: Course Detail

Teaching Period: Term1 2009

Course Code: BUSM6236C

Course Title: Show leadership in the workplace

School: 650T TAFE Business

Campus: City Campus

Program: C4222 - Certificate IV in International Trade

Course Contact : Tim Wallis

Course Contact Phone: +61 3 9925 5423

Course Contact

Name and Contact Details of All Other Relevant Staff

Course co-ordinator and teacher: Zlatko Muhvic
Room: 108.13.09
Phone: +61 3 9925 5440

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to work with teams and individuals, the standard of conduct and the initiative supervisors and managers take in influencing others, and includes work carried out in routine and non-routine procedures which require the exercise of some discretion and judgement

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT401A Show leadership in the workplace


1. Model high standards of management performance and behaviour

2. Enhance organisation's image

3. Make informed decisions

Performance Criteria:

1.1Ensure management performance and behaviour meets the organisation’s requirements
1.2Ensure management performance and behaviour serves as a positive role model for others
1.3Develop and implement performance plans in accordance with organisation’s goals and objectives
1.4Establish and use key performance indicators to meet organisation’s goals and objectives

2.1Use organisation's standards and values in conducting business
2.2Question, through established communication channels, standards and values considered to be damaging to the organisation
2.3Ensure personal performance contributes to developing an organisation which has integrity and credibility

3.1Gather and organise information relevant to the issue/s under consideration
3.2Facilitate individuals and teams active participation in decision making processes
3.3Examine options and assess associated risks to determine preferred course/s of action
3.4Ensure decisions are timely and communicate them clearly to individuals and teams
3.5Prepare plans to implement decisions and ensure they are agreed by relevant individuals and teams
3.6Use feedback processes effectively to monitor the implementation and impact of decisions

Learning Outcomes


Details of Learning Activities

Students are required to attend all classes to participate in class activities. The class activities provide an opportunity to develop skills and apply theory to real life situations. The learning activities students will take a role in are:
• Case studies
• Project work
• Collaborative classroom activities
• Team activities
• Peer interaction
• Games and simulations
• Reflection and discussion and debating
• Reading the text book
• Accessing materials on line

Teaching Schedule

Week BeginningWeekly ScheduleCompetence/References
Week 1
09 Feb
Introduction and course overview 
Week 2
16 Feb
Organisational culture2. Enhance organisation’s image (2.1)
Chapter 3
Week 3
23 Feb
Ethics in business2. Enhance organisation’s image (2.2, 2.3)
Chapter 14
Week 4
02 Mar
Leading by example1. Model high standards of management performance and behaviour (1.2)
Week 5
09 Mar
Leadership1. Model high standards of management performance and behaviour (1.2)
Week 6
16 Mar
Motivation1. Model high standards of management performance and behaviour (1.2)
Chapter 8
Week 7
23 Mar
Decision making3. Make informed decisions (3.1, 3.2)
Chapter 9
Week 8
30 Mar
Problem solving3. Make informed decisions (3.3)
Week 9
06 Apr
Planning and goal setting3. Make informed decisions (3.5)
Chapter 4
 Mid Semester BreakFrom and including Thursday 09th to return Thursday 15th April
Week 9
13 Apr
Planning and goal setting3. Make informed decisions (3.5)
Chapter 4
Week 10
20 Apr
Team facilitation3. Make informed decisions (3.2)
Week 11
27 Apr
Performance management1. Model high standards of management performance and behaviour (1.1, 1.3, 1.4)
Week 12
04 May
Communication/Feedback3. Make informed decisions (3.4, 3.6)
Chapter 10
Week 13
11 May
Presentation skills3. Make informed decisions (3.6)
Week 14
18 May
Course overview 
Week 15
25 May
Final Test 

Learning Resources

Prescribed Texts

Dickie, L & Dickie, C 2006, Cornerstones of Management, Skills and Practice, Tilde Publishing, Australia


Other Resources

Online Learning Materials
Online learning materials can be accessed by going into the RMIT web site, clicking on Students, under IT Information and Services there is a link to the Online Learning Hub. Log in and click on BUSM6238C Show Leadership in the Workplace.
It is essential to have access to an internet connected computer outside of class times. Internet connected computers are available in the Business Labs on Level 3 of Building 108, 239 Bourke Street, Melbourne.

Useful Websites This website is a useful resource for your assessment tasks The Learning Lab is a learning and study skills site developed by the Learning Skills Unit offering online interactive tutorials, printable handouts and an email Learning Query service. The site is designed to assist students develop the capabilities for tertiary study.

Overview of Assessment

Assessment will incorporate a variety of methods including in class exercises, written tests, presentations and a major group project.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.   Students will be provided with feedback throughout the course to check their progress.

Assessment Tasks

Assessment 1 Performance criteria 2.1, 2.2, 2.3 – co-assessed with Assessment 2 in Market Goods and Services Internationally – value 10%

Assessment 2 Performance criteria 3.4, 3.6 - co-assessed with Assessment 3 in Market Goods and Services Internationally – value 10%

Assessment 3 Performance criteria 1.3, 1.4, 3.1, 3.3, 3.4, 3.6 – Co-assessed with Assessment 1 in Market Goods and Services Internationally – value 10%

Assessment 4 Learning contract – Performance criteria 1.1, 1.2, 3.1, 3.2, 3.6 - value 20%

Assessment 5 Final TEST – All elements and performance criteria, value 50%

Assessment Matrix

ElementTask 1Task 2Task 3Task 4Task 5
1. Model high standards of management performance and behaviour      X    X    X
2. Enhance organisation’s image    X    
3. Make informed decisions     X    X    X    X

Other Information

Teacher Contact

Out of class communication to all students will occur using the RMIT student email and/or the Blackboard. It is essential that you check your email or the Blackboard prior to attending each class. Consultation times will be made available to you in the first week of classes. Consultations may also be arranged via email.

Self Managed Learning
Students will be required to undertake research and assessment practice outside of regular class times. Exercises are provided to students to facilitate their learning in a self-paced manner and form part of the overall achievement of the competencies in this course. Students are reminded that they are expected to spend an equal amount of time outside of class, furthering their understanding of the concepts being taught, as they do in class to be deemed competent in this course.

Academic Administration Procedures
Students who require general assistance should, in the first instance, approach their class teacher. Secondly, students should contact the course coordinator and lastly, the program coordinator.

Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data and oral presentation. Plagiarism occurs when the origin of the material used is not appropriately cited. It also occurs through enabling plagiarism, which is the act of assisting or allowing another person to plagiarise or to copy your own work. Please make sure you consider this carefully in completing all your work and assessments in this course and if you are unsure about whether you might have plagiarised, seek help from your teacher.

Examples of plagiarism include:
• Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
• Piecing together text from one or more sources and adding only linking sentences;
• Copying or submitting whole or parts of computer files without acknowledging their source;
• Copying a whole or any part of another student’s work; and
• Submitting work as your own that someone else has done for you.

For further information including “Plagiarism (and how to avoid it): Resources for Students” please refer to the Plagiarism section of the RMIT Policies, available at in the Plagiarism section.

For information relating to the penalties for plagiarism and cheating, please refer to Regulation 6.1.1 Student Discipline, available at;ID=1db54sd7vspz;STATUS=A;SECTION=2;PAGE_AUTHOR=Andrea%20Syers
Penalties include official reprimand, recording of a failure result or expulsion from the University.

The originality verification software Turnitin (see, may be used on assessments in this course.

Note, if requested by your teacher, you must complete a hardcopy of the RMIT coversheet with your assessment submissions:

To support you with issues associated with the honesty and full referencing of external work presented in assignments, please visit the University website for Academic Integrity:

Specifically, support resources for yourself as a student to ensure that your submitted assessment accurately represents your work are provided at:

Submission of written work/assessment
All of your written work must conform with RMIT’s guidelines “Written Reports And Essays: Guidelines For Referencing And Presentation In RMIT Business” which can be found at:

All of your written assessment must be lodged by the due date in the format specified for the particular assessment task. Written assessment must have a footer containing: student number, student name, course code, title of assessment and teacher’s name.

Staple your assignment. Please do not place in plastic binders or plastic pockets.

Attach a signed Assignment Cover Sheet to each submission of written work or assessment. Cover Sheets are available near the lifts on Level 13 or from

You must keep a copy of your assignment/written work, which can be produced if the original is lost or damaged.

Supervised Assessment
Unless otherwise instructed by your class teacher, course coordinator or invigilator, the following conditions apply to your supervised assessments:
• All answers are written in blue or black pen only. Answers written in other colours or pencil will not be marked, excluding diagrams.
• The only materials which may be brought into the assessment room are blue or black pens, pencil, eraser and correction fluid. Items such as electronic dictionaries, mobile phones, electronic devices, written material and paper are not to be brought into the assessment room. It is a breach of assessment conditions to have any unauthorized materials or equipment in the assessment room.
• Assessment papers, questions and other material provided by the University are not to be removed from the assessment room.
• There is no communication of any kind with any person either inside or outside the assessment venue, apart from the assessment supervisor/invigilator or course teachers.

Special Consideration
Special Consideration is a process that enables the University to take account of unexpected circumstances such as illness, injury or bereavement that affect a student’s performance in assessment. Special Consideration can be applied for to obtain a classroom-based deferred assessment, eg: test or a role play.

You may apply for special consideration up to and no later than 48 hours (2 working days) after the date of the classroom based assessment. Forms are available from BTS Reception on Level 13 or from

Grounds for special Consideration may include illness, accident, bereavement, hardship/trauma. All supporting documentation must be included with your application. Completed forms must be addressed submitted to the Hub on Level 4 Building 108. Further information can be accessed from
Special Consideration for extension of time for submittable tasks can be submitted to Program Coordinator, Seymour Jacobson, up to 7 days from the due date of the assessment. After 7 days, the application must go to the Special Consideration Committee. The criteria for this special consideration are no different to those for classroom-based applications. These applications are to be submitted on an Application for Extension of Submittable Work form.
Non and Late Submission of Work
If you do not attempt an assessment or meet an assessment deadline and have not been granted Special Consideration, you will not receive a mark for the assessment and be deemed NYC (Not Yet Competent).

Appealing Assessment
You are entitled to appeal assessment results. Any appeal should be submitted to the Course Co-ordinator Student Liaison, Seymour Jacobson not more than 10 days after receiving notice of the result for the assessment. Please refer to RMIT Policy – Appeal Against Assessment Result available at in the Teaching and Learning Policy area.

Course Overview: Access Course Overview