Course Title: Design and develop complex text documents

Part B: Course Detail

Teaching Period: Term2 2009

Course Code: COSC5945C

Course Title: Design and develop complex text documents

School: 650T TAFE Business

Campus: City Campus

Program: C4223 - Certificate IV in Business Administration

Course Contact : Sylvia Baroutis

Course Contact Phone: +61 03 9925 5469

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 100

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course covers the skills and knowledge required to design and develop business documents using complex technical features of word processing software.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBITU401A Design and develop complex text documents


Prepare to produce word processed documents

Performance Criteria:

1.1 Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation requirements are addressed

1.2 Identify document purpose, audience and presentation requirements and clarify with relevant personnel as required

1.3 Identify organisational requirements for text-based business documents to ensure consistency of style and image

1.4 Evaluate complex technical functions of the software for their usefulness in fulfilling the requirements of the task

1.5 Match document requirements with software functions to provide efficient production of documents


Add complex tables and other data

Performance Criteria:

3.1 Insert a standard table into document, changing cells to meet information requirements

3.2 Format rows and columns as required

3.3 Insert images and other data, formatting as required


Design complex documents

Performance Criteria:

2.1 Design document structure and layout to suit purpose, audience and information requirements of the task

2.2 Design document to enhance readability and appearance, and to meet organisational and task requirements for style and layout

2.3 Use complex software functions to enable efficient manipulation of information and other material, and ensure consistency of design and layout

2.4 Use manuals, user documentation and online help to overcome problems with document design and production


Produce documents

Performance Criteria:

4.1 Use complex operations in the development of documents, to achieve required results

4.2 Preview, adjust and print documents in accordance with organisational and task requirements

4.3 Name and store documents in accordance with organisational requirements and exit the application without information loss/damage

4.4 Prepare documents within designated time lines and organisational requirements for speed and accuracy

Learning Outcomes

Details of Learning Activities

Learning activities will include class-based exercises, demonstration and observation in order to develop competency, including the underpinning skills and knowledge required for this competency. The Virtual Enterprise will provide practical experience opportunities to complete the assessment.

Teaching Schedule

Weekly schedule  
Week 1

Course Guide


Examples of good and bad document design

Learning Hub



Individual research

Week 2Office Procedures (Pages i-xxxiii) Text
Week 3

Class 1 & 2 Topics:

Section 1 - Fonts and effects, graphics, linked text boxes, newspaper columns and automatics hyphenation

Week 4Class 1 & 2 Topics:

Section 2 - Bullets and numbering, macros, tables and mathematical functions
Week 5Class 1 & 2 Topics:

Section 3 - File management, fields, hyperlinks, linking and embedding, mail merge and advanced options
Week 6

Class 1 & 2 Topics:

Section 3 - continued

Week 7Class 1 & 2 Topics:

Section 4 - Templatesm styles, headers and footers, sections and forms
Week 8Class 1 & 2 Topics:

Section 5 - Tables of Contents, indexes, outlines, master document and tracking changes
Mid Semester Break  
Week 9

Underpinning Skills - Practice Exericses

Typing Master / Teacher Handouts

Week 10

Class 1 & 2 Topics:

Design and develop complex document exercises for producing Marketing Portolfio for Organise Business Travel

Week 11

In-class assessment / teacher handouts

 Underpinning Skills (20%)
Week 12

Assessment to take place during Class 1

End of Semester Test (50%) Open Book


Week 13  
Week 14  
Week 15  
Week 16 

Virtual Enterprise Assessment Due (30%)

Week 17 & 18 Feedback & Review / Special Consideration 

Learning Resources

Prescribed Texts

Design & develop complex text documents – for Word 2003 BSBITU401A By Cheryl Price & Julia Wix, Software Publications, 2009 Edition.



Other Resources

Overview of Assessment

Students must demonstrate an understanding of all elements of a particular unit of competency to be deemed competent. Students are advised that they will be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment methods have been designed to measure achievements of each competency. Assessments will incorporate a variety of methods: direct questioning combined with review of documents with complex design, demonstration of techniques, oral or written questioning to assess knowledge of word processing software functions.

In addition to the assessments, formative feedback is provided to the students throughout the duration of the course.

Assessment Tasks

Underpinning skills - Due Week 12 (20%)

Demonstration of keyboarding speed and accuracy demonstrated in class under supervised conditions, students will refer to the Marking Guide available on the Learning Hub for this course.

End of Semester Test - Due Week 12 During Class 1 (50%)

Students will complete this test in class under supervised conditions. The test will comprise of both theory and practical aspects. The theory aspects of the test will be ’closed book’. The practical components of the test will be ’open book’.

Virtual Enterprise Assessment - Due Week 16 or earlier by negotiation (30%)

You will buy and sell goods and services for Reflective Records Virtual Enterprise. You will make a minimum of six transactions for both selling and purchasing and document the trading cycle to its completion. Refer to the marking criteria guide for this assessment located at the Learning Hub for this course.

Assessment Matrix

ElementUnderpinning Skills (20%)End of Semester Test (50%)VE Assessment (30%)
Prepare to produce word processed documents


Design complex documentsYESYESYES
Add complex tables and other dataYESYESYES
Produce documentsYESYESYES

Other Information


A pass in an assessment piece will result in a grade for the student. Where a pass is achieved competency for that assessment is given. Where a pass is not achieved in any assessment piece a NYC (Not Yet Competent) grade will be given. Competency MUST be achieved for each element of competency within a competency standard for a pass grade (or higher grade) to be given. Where competency for all elements of competency is not achieved, an overall NN grade will result.

Submission of written work/assessment

All written work or assessments must be lodged by the due date in the format specified for the particular assessment task on the individual marking guidelines. Written assessments must have a footer containing: student name, student number, course code, title of the assessment and the teacher’s name.

All work should be stapled and plastic pockets or plastic binders should not be used.

Attach a signed Assignment Cover Sheet to each submission of written work or assessment. All parts of the Assignment Cover Sheet must be clearly filled out. The Cover Sheets are available near the lifts on Level 13.

Employability Skills

This course/competency includes the employability skills listed below which are assessable under the Business Services Training Package.

In order to be able to effectively demonstrate the required employability skills during the course, students should participate and aim to attend punctually. Students are required to contribute to 80% plus of the required classes. Please note that employability skills are assessed across the entire program.

Employability skills are a core component of the competency and if a student is unable to effectively demonstrate these skills within the competency, a mark of NYC (Not Yet Competent) will be given for the course.

Employability skills identified for this course are:
Planning and organising

From July 2008 students issued with Training Package qualifications have been informed by their Registered Training Organisation that Employability Skills Summaries for Training Package qualifications can be downloaded from . Registered Training Organisations are required to add the mandatory sentence providing the URL for the Employability Skills Summaries to Training Package to qualification testamurs from 1 January 2009. The Australian Qualification Framework Implementation Handbook has been amended to show this requirement.

Course Overview: Access Course Overview