Course Title: Organise meetings

Part B: Course Detail

Teaching Period: Term2 2011

Course Code: OFFC5201C

Course Title: Organise meetings

School: 650T TAFE Business

Campus: City Campus

Program: C4223 - Certificate IV in Business Administration

Course Contact : Hazel Sims

Course Contact Phone: +61 3 9925 1316

Course Contact

Name and Contact Details of All Other Relevant Staff

Miranda Bryant is your class teacher: or 9925 5470.

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course describes the performance outcomes, skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.  This course focuses on organising and recording meetings across a variety of meeting settings. 

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBADM405B Organise meetings


Make meeting arrangements

Performance Criteria:

1.1 Identify type of meeting and its purpose.

1.2 Identify and comply with any legal or ethical requirements.

1.3 Identify requirements of meeting and participants.

1.4 Make meeting arrangements in accordance with requirements of meeting.

1.5 Advise participants of meeting details.


Prepare documentation for meetings

Performance Criteria:

2.1 Prepare notice of meeting, agenda and meeting papers in accordance with meeting requirements.

2.2 Check documentation for accuracy and correct any errors.

2.3 Distribute documentation to participants within designated timelines.

2.4 Prepare spare sets of documents.


Record and produce minutes of meeting

Performance Criteria:

3.1 Take notes with the required speed and accuracy to ensure an accurate record of the meeting.

3.2 Produce minutes that reflect a true and accurate account of the meeting.

3.3 Check minutes for accuracy and submit for approval by the nominated person.

3.4 Despatch copies of minutes within designated timelines.

Learning Outcomes

Details of Learning Activities


Learners will gain valuable learning opportunities in the classroom and in the Virtual Enterprise, where they will practice their skills taking minutes using their own shorthand and using word processing technology to transcribe minutes and business documents.  Students will learn to apply theory to meeting organisation, and ensuring documents are created and distributed in a timely manner.  This is a holistic delivery method using the VE together with courses "Implement and monitor environmentally sustainable work practices" and "Write complex documents"

Some learning activities will include a self-directed learning approach.  Self-directed learning refers to organised activities that you will undertake independently, either as individuals or with other students, that are supervised by a teacher.  This may include workplace research, library assignments, fieldwork and work placements.


1. Flexible delivery students will attend two in class meetings as their assessment.  They will submit typed minutes at the conclusion of each meeting as their demonstration of technique.  The grade for this assessment is CA/NYC.

2. The graded assessment is the Community Meeting Report.  Download the marking guide from myRMIT.

Teaching Schedule



Organise Meetings

BSBWRT401A Write complex documentsBSBSUS301A Implement and monitor environmentally sustainable work practicesAssessment

Overview of courses


Learning activities: Toolbox as a resource

Mode of delivery: Weekly atendance at VE and theory class

 1, 2   

Making meeting arrangements:

Organisational skills

Why keep minutes and the rise of the virtual meeting.

Taking shorthand and transcribing.

Document template production: Agenda and minutes


1.1 - 1.5


1, 2 1.1


Students to schedule three meetings in the VE.  These are three assessable meetings.  Refer to marking guide in myRMIT Studies.


Making meeting arrangements:

The chairperson and office bearers

The secretary

Corporations Law and meeting structure and style.

Formal meetings, informal meetings.


 1.1 - 1.51, 2, 3 1.2 PART TIME: Attend in class meeting. Refer to teacher’s email.

Making meeting arrangements:

The role of seating arrangements and behaviour at meetings.


Setting up a meeting

Research community meetings

 All1-4  1.3, 1.4 

Preparing documents for meetings:

Organisational skills

About meetings:

Keeping records in accordance with organisational guidelines

Meetings terminology

Quick strategies for informal meetings

 2.1 - 2.41,2 1.5, 1.6 

Making meeting arrangements:

Meetings in progress

Negative factors at meetings

Practice session

 1.1 - 1.5

2.1 - 2.4

3.1 - 3.4
3,4  1.6, 1.7 

Recording and producing minutes of meeting:

Proposing amendments

Confirmation of minutes

 3.1 - 3.41,4  2.1, 2.2 PART TIME: Attend in class meeting. Refer to teacher’s email

Recording and producing minutes of meeting:

Case study

Practice session

1.1 - 1.5

2.1 - 2.4

3.1 - 3.4

3,4 2.3, 2.4 

Recording and producing minutes of meeting:

Cultural diversity in communication

Practice session

 All 3.1, 3.2 

Recording and producing minutes of meeting

Toolbox review

 All 3.3, 3.4 

Decision-making and problem-solving in a meeting

Following up after meetings

All 3,4  3.5, 3.6 

Report writing


 All1-4  4.1 
13Attend virtual enterpriseAll 1-4 4.2Community Report due.
14Attend Diploma of Business Administration Conference meeting


No theory class attendance.

1-4 4.3 
15 Virtual enterprise

Theory class online


1-4 4.4 VE assessment.
16 Virtual enterprise

Theory class online


1-4 4.5 

Learning Resources

Prescribed Texts

Dwyer Judith 2009, The Business Communication Handbook, 8th ed, Pearson, NSW.


Other Resources

Refer to the toolbox found in myRMIT Studies for this course.  Note that you may attend the Diploma of Business Administration conference meeting for your Community Meeting assessment, or students may locate a suitable meeting for observation and notetaking within their community.

Overview of Assessment

Students must demonstrate all elements of competency through a variety of methods showing their understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievements of each competency in a flexible manner. Assessments will incorporate a variety of methods: class exercises, homework, the preparation, conduct and preparation of meeting minutes and distribution of same through a holistic assessment in the Virtual Enterprise. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Learning activities include class-based discussions, exercises, small group work, online activities, meetings, reading and reflection on various activities together with independent and group based research in the Virtual Enterprise and in order to develop competency including the underpinning skills and knowledge.

In addition to the assessments, formative and timely feedback is provided to the students throughout the duration of the course.

Assessment Tasks

Community Report

Students will research a suitable community meeting to attend as an observer at some during the semester.  Students will use the marking guide which specifies the criteria required for this assessment found in myRMIT Studies.  Students will write a report in their capacity as observer at both the community meeting and a meeting held in the Virtual Enteprise. This assessment is graded CA-CHD.

Full Time:

Set of three minutes including agendas, meeting papers and handwritten notes:

When conducting the business of the VE the student will make arrangements to attend and transcribe and produce minutes of meetings.  Three sets are required over the duration of the semester.  Read the "Assessment Scenario" in the Virtual Enterprise S drive and also found in myRMIT for this course.

Part Time:

Same applies as above but allow for attendance at two in class, face-to-face meetings.

Assessment Matrix

BSBADM405B Organise Meetings

VE meetings x 3**

Part time x2

Community meeting*

Make meeting arrangements

(Organising meetings, including informing partiicipants and preparing meterials)

Prepare for documentation for meetings (preparing an agenda)allall
Record and produce minutes of meeting (taking minutes during a meeting and preparing draft minutes after the meeting)allall

*knowledge is assessed

**holistic delivery method using the VE

Other Information

Please note: You must achieve competence in all elements before a pass grade can be achieved for this course.  Due to the complex nature of this unit, you may be required to demonstrate competency more than once.

Assessments submitted late will attract a DNS/NYC grade.  Refer to Student Diary for Special Consideration/Extension of Time procedure. If an Extension of Time is granted note that the grade given will be either NYC/CA.

Grading schedule:

CHD: Competency with High Distinction

CDI: Competency with Distinction

CC: Competency with Credit

CA: Competency Achieved

NYC/DNS: Not Yet Competent/Did Not Submit

Course Overview: Access Course Overview