Course Title: Review and maintain a website
Part B: Course Detail
Teaching Period: Term2 2015
Course Code: COSC5951C
Course Title: Review and maintain a website
School: 650T Vocational Business Education
Campus: City Campus
Program: C4228 - Certificate IV in Marketing
Course Contact : Tim Wallis
Course Contact Phone: +61 3 9925 5423
Course Contact Email:timothy.wallis@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Elaine Holstein
9925 5155
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None required
Course Description
This unit applies to individuals who have knowledge of the relationship between web-sites and the core functions of an organisation. They also have working knowledge and skills of performing basic updates to web site content. They may provide administrative support within an organisation or be other individuals who have been delegated this responsibility.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBEBU401A Review and maintain a website |
Element: |
1. Review website content and use |
Performance Criteria: |
1.1. Monitor and analyse customer and user feedback in accordance with organisational timelines |
Element: |
2. Update website |
Performance Criteria: |
2.1. Replace superseded and inaccurate information with current information and add additional material in accordance with organisational requirements |
Element: |
3. Carry out non technical site maintenance |
Performance Criteria: |
3.1. Analyse user feedback to confirm that faults have resulted from the site and are not user problems |
Learning Outcomes
This unit describes the performance outcomes, skills and knowledge required to undertake data analysis, review website content and update and maintain a website.
Details of Learning Activities
This course is co-delivered and co-assessed with MKTG5820C (BSBMKG412A) Conduct Electronic Marketing Communications
A range of in class activities, workshops and case studies are included in the learning activities for this course.
Teaching Schedule
Week Number | Date | Topic | Assessments |
1 | 6th July | Course Introduction and overview. - key learning outcomes • - course in the context of advertising Familiarisation with systems and procedures |
Set presentations schedule (Assessment 3) |
2 | 13th July | Overview of the elements of marketing and marketing communications planning Goal and objectives setting Students will identify a marketing challenge that will provide the focus for a major assignment Overview of the regulatory framework
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3 | 20th July | E marketing communication tools and techniques
An overview of the tools available to the e-marketer/advertiser Exploration of the range of e-marketing communication channels and an analysis of their strengths and weaknesses |
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4 | 27th July | Assessing the needs of the business - preparing a client brief - business objectives + brand values - functionality requirements
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5 | 3rd August |
Project Planning Techniques and templates will be discussed for these two important processes stakeholder Management Techniques and templates will be discussed for these two important processes
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6 | 10th August | Design for the net
• Advertising |
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7 | 17th August | Assessment consolidation | Assessment 1 |
8 | 24th August | Designing a website |
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Mid semester Break | 31st August - 4th September | ||
9 | 7th Sept | Development of integrated marketing communications strategy
Students explore the strategic approaches to integrating marketing communications with an emphasis on the developing on e-marketing communications |
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10 | 14th Sept | • A focus on: Search Engine Optimisation E- Advertising methods of communications delivery Content Management strategy |
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11 | 21st Sept | • An in depth look at: • What is Viral e-Marketing, critical elements…giving you the best chance of going viral. |
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12 | 28th Sept | • A focus on: • Email Marketing, Blogs, e-newsletters, Mobile marketing |
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13 | 5th October | A focus on: Social networking Twitter, Linkedin, Facebook, Youtube, Instagram, Pinterest etc. Snapchat • Campaign scheduling software and techniques |
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14 | 12th October | • A focus on: measurement |
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15 | 19th October | Assessment consolidation | Assessment 2 |
16 | 26th October | Resubmits if required, |
This course is codelivered and coassessed with MKTG5820C (BSBCMM401A) Conduct Electronic Marketing Communications
This schedule may be subject to small changes throughout the semester.
Learning Resources
Prescribed Texts
References
Other Resources
Students will be provided with appropriate resources throughout the semester.
Overview of Assessment
Students must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
Assessment will incorporate a variety of methods including assignments, journals, presentation and written or test. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.
Assessment Tasks
This course is co-delivered and co-assessed with MKTG5820C (BSBMKG412A) Conduct Electronic Marketing Communications
Please note: You are required to complete 3 tasks. You must successfully complete all 3 tasks to be deemed competent in this unit.
Assessment Task 1 - Requirements Report
Group or Indidual: Individual
Date and Time Due: 23:59 pm Friday Week 7
Purpose:
This assessment is designed to evaluate students ability to analyse the market and determine an organisations e-marketing communications needs based on that analysis.
Requirements:
Students will produce a detailed requirements report covering the business needs and to make appropriate recommendations for a new/revised strategy and website to be used as part of the organisation’s e-marketing communications.
Assessment Task 2 - E-communications strategy and Website
Group or Individual: Individual
Date and time due: 23:59 pm Friday Week 15
Purpose:
This assessment is designed to evaluate students ability to implement an e-marketing communications strategy including all the relevant software applications presented during classes.
Requirements:
Students are to develop and implement their approach including a basic website in-line with the project scoped for Assessment 1 – Requirements Report. The website must be designed, incorporating an electronic advertisement, with consideration for the research conducted in the requirements report paying particular attention to ensuring the brand essence, online value proposition and design and functionality requirements are adhered to in order that the overall communications objectives are achieved.
Assessment Task 3 – Knowledge Sharing Workshops and class e-conversations.
Group or Individual: Group (Pairs)
Due Date: Outlined according to the weekly presentation schedule to be completed the first week of classes
Purpose:
This assessment is designed to encourage students to research the range of interesting issues associated with e-communications as well as debate and discussion.
Requirements:
Requirements:
Working in pairs, students are required to research a pre-determined area of electronic marketing (social media, viral marketing, email marketing, online advertising or design application not covered in class etc) and present a summary of the key trends in within the area. Students need to identify and present two case studies of recent examples of best practice work from this area of electronic marketing.
Assessment Matrix
Marking Guide (competency):
Vocational Education and Training (VET) is based on current industry needs and the focus on preparing you for the workplace. Because VET courses are informed by practical application of knowledge and skills, they are based on a system known as ‘competency based training’ (CBT). So when you are assessed in VET it is about whether you are competent to do the job, as well as having a firm grasp on the knowledge and skills required to do that job, as opposed to traditional curriculum based education settings that are often based on knowledge retention.
You need to demonstrate you are competent in each element of the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.
Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognized against industry standards and employability skills.
You will be provided with an assessment matrix in the assessments area of the unit blackboard shell. Generally, your grading will be assessed against how well you:
• Perform the activities as required by the learning elements of this unit of competency.
• Demonstrate the required knowledge for this unit of competency.
• Execute the required skills for this unit of competency.
• Demonstrate your employability skills through contribution to learning activities related to this assessment, timeliness, use of technology and teamwork.
Final Grades table:
CHD - Competent with High Distinction
CDI - Competent with Distinction
CC - Competent with Credit
CAG - Competency Achieved – Graded
NYC - Not Yet Competent
DNS - Did Not Submit for assessment
Other Information
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More Information: http://www.rmit.edu.au/students/assessment/extension
Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf
Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf
Resubmissions (VET Programs):
If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Adjustments to Assessment:
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
More Information: http://rmit.edu.au/browse;ID=7usdbki1fjf31
Course Overview: Access Course Overview