Course Title: Mentor in the workplace

Part A: Course Overview

Program: C4246

Course Title: Mentor in the workplace

Portfolio: BUS

Nominal Hours: 30.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T TAFE Business

Face-to-Face or Internet or Workplace

Course Contact: Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact Email:

Course Description

This unit describes the performance outcomes, skills and knowledge required to establish and develop a professional mentoring relationship with a learner, in particular an apprentice or trainee employed by, or undertaking work placement in, a workplace.  It includes establishing the need for mentoring, developing a mentoring plan/framework, facilitating and monitoring the mentoring relationship, and evaluating the effectiveness of mentoring.

This unit typically applies to workplace supervisors or other work colleague with responsibility for mentoring in the workplace.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Plan Code C4246GTA

For Plan Code C4246GTA, the unit TAEDEL404A Mentor in the workplace will be co-taught with BSBCUS402B Address customer needs and BSBREL401A Establish networks.  Participants in this program are expected to be currently employed as a Field Officer in a Victorian Group Training Organisation.  The learning and assessment materials for this program are contextualised to the Group Training Organisation environment.

National Competency Codes and Titles

National Element Code & Title:

TAEDEL404A Mentor in the workplace


1. Develop a mentoring plan

2. Facilitate mentoring relationship

3. Monitor mentoring relationship

4. Evaluate effectiveness of mentoring

Learning Outcomes

Overview of Assessment

Assessment will demonstrate evidence of the ability to:

  • prepare a mentoring plan between the mentor and learner that reflects the scope and substance expected within a plan prepared for a learner undertaking a contracted apprenticeship or traineeship
  • facilitate at least three mentoring sessions
  • provide information on sessions, including comments and notes from both mentor and learner

The evidence must be gathered in the workplace wherever possible.  Where no workplace is available, a simulated workplace must be provided.