Course Title: Work effectively with culturally diverse clients and co-workers

Part A: Course Overview

Program: C4262 Certificate IV in Youth Work

Course Title: Work effectively with culturally diverse clients and co-workers

Portfolio: DSC Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
EMPL5931C	City Campus	TAFE	365T Global, Urban and Social Studies	Face-to-Face or Workplace	Term1 2012

Course Contact: Jennifer Brooker

Course Contact Phone: +(61 3) 9925 4115

Course Contact Email: jennifer.brooker@rmit.edu.au

Course Description

This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable.

National Competency Codes and Titles

National Element Code & Title:	HLTHIR403C Work effectively with culturally diverse clients and co-workers
Elements:	Accept cultural diversity as a basis for effective work place and professional relationships Communicate effectively with culturally diverse persons Reflect cultural awareness in work practice Resolve cross-cultural misunderstandings

Learning Outcomes

Overview of Assessment

Assessment for this competency is a combination of work placement, written and oral tasks and class-based activities.