Course Title: Work effectively with culturally diverse clients and co-workers

Part A: Course Overview

Program: C4262

Course Title: Work effectively with culturally diverse clients and co-workers

Portfolio: DSC

Nominal Hours: 40.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

EMPL5931C

City Campus

TAFE

365T Global Studies, Soc Sci & Plng

Face-to-Face or Workplace

Term1 2012

Course Contact: Jennifer Brooker

Course Contact Phone: +(61 3) 9925 4115

Course Contact Email: jennifer.brooker@rmit.edu.au


Course Description

This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures.


Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable.



National Competency Codes and Titles

National Element Code & Title:

HLTHIR403C Work effectively with culturally diverse clients and co-workers

Elements:

Accept cultural diversity as a basis for effective work place and professional relationships

Communicate effectively with culturally diverse persons

Reflect cultural awareness in work practice

Resolve cross-cultural misunderstandings


Learning Outcomes


Overview of Assessment

Assessment for this competency is a combination of work placement, written and oral tasks and class-based activities.