Course Title: Work effectively in mental health settings

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: HWSS5533C

Course Title: Work effectively in mental health settings

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C4262 - Certificate IV in Youth Work

Course Contact : Jennifer Brooker

Course Contact Phone: +61 3 9925 4115

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 45

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisite courses required.

Course Description

This unit describes the knowledge and skills required in the context and across the range of settings where mental health work occurs.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCMH401A Work effectively in mental health settings


Apply knowledge of the mental health sector.

Performance Criteria:

2.1 Apply basic knowledge of the current issues and different models of work which impact on the sector
2.2 Apply basic knowledge of the historical and social context of the mental health sector
2.3 Apply basic knowledge of the political and economic context of the mental health sector
2.4 In collecting information about the mental health sector, consider and apply appropriately views of relevant key stakeholders and representatives


Demonstrate an understanding of the range of mental health service options.

Performance Criteria:

4.1 Identify the range of mental health service options
4.2 Demonstrate consideration and understanding of the contribution of different service options to the recovery process
4.3 Identify broad job requirements in different service options
4.4 Demonstrate consideration of the role of other health and community service providers in supporting a consumer in the recovery process


Demonstrate commitment to the central philosophies of the mental health sector.

Performance Criteria:

3.1 Demonstrate consideration and understanding of the underpinning values and philosophy of the sector in all work undertaken
3.2 Demonstrate commitment to access and equity principles in all work in the sector
3.3 Ensure clients participate in all aspects of service planning and support activities
3.4 Identify and take into account personal values and attitudes regarding mental health and illness when planning and implementing all work activities


Work within the context of the mental health sector.

Performance Criteria:

1.1 Demonstrate consideration of the historical context of the sector in all work
1.2 Demonstrate consideration of the changing social, political and economic context in all work
1.3 Clarify and work within individual, team and multi-disciplinary work roles and structures, using collaborative approaches to work in the mental health sector, including contribution of consumer workers

Learning Outcomes

Details of Learning Activities

This unit applies to working with clients affected by a mental illness in a range of community services work contexts, including youth work. This wunit provides students with a person-centred approach to care, involving a variety of health and community service professionals working collaboratively with the client, their carer/s and family.  Students will undertake the  Mental Health First Aid Certificate as part of their classroom activities.

Teaching Schedule

Classes for this unit of competency will be conducted in the second half of semester two, straight after the second placement block. They will run for six (6) weeks.

Learning Resources

Prescribed Texts


Other Resources

RMIT Library
The University Library provides extensive services, facilities and study space as well as comprehensive collections of books, periodicals and other course related materials, such as DVD’s, magazines, slides, films etc. Computer laboratories with access to a wide range of desktop publishing software are also available. The library also has an expanding virtual collection of electronic resources and networks, including product data, e-books, electronic journals and newspapers, web based tutorials, online reference and document delivery services etc., all of which are accessible on campus, and off campus 24 hours per day. More information on library resources and services can be found at: 
If you need additional support, visit RMIT’s Learning Lab, either in person or online:

Overview of Assessment

This unit be assessed using a combination of in-class tasks, group presentations and individual research assignments. There is an emphasis on students demonstrating their understanding of the service system and the experiences of clients accessing it.

Assessment Tasks

Students will sit the exam for the Mental Health First Aid Certificate and undertake some classroom activities, including disucssion and a case study.

Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. An application for extension of time must be lodged with your tutor or the course coordinator as early as possible, and no later than one working day before the due date for submission.
You can apply for extension using the University’s Extension Application Form – – or by emailing your course coordinator or tutor directly.
An extension of up to seven calendar days may be granted if good reason can be demonstrated. Include supporting evidence (such as medical certificates) with your application.
Extensions beyond seven calendar days cannot be granted by course coordinators, tutors or the School. To apply for an extension of time greater than seven calendar days you must lodge an application for Special Consideration.

Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see: 

Penalties for Late Submission
If you have not been granted an extension or special consideration, late submission will be penalised as follows:

  1. Assessment tasks submitted after the due date of submission shall receive a penalty of five per cent of the grades available for that assessment per day for each day late.
  2. No assessment task shall be accepted more than three weeks after the due date without special consideration.

Assessment Appeals
If you believe your assessment result or final result is wrong please contact the course coordinator and provide the reason why you think your result is incorrect. Valid reasons for seeking a review of results include:

  • You believe an error has occurred in the calculation of the grade; or,
  • You believe the assessment did not comply with criteria published in the Course Guide; or,
  • You believe the assessment did not comply with University Policies on Assessment (i.e. an error in process has occurred).

Full details of the procedure (including appeals procedure) can be located at this RMIT site:

Assessment Matrix

Other Information

Academic Integrity
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website: The RMIT library provides tools to assist with your referencing 

Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:

  • Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
  • Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
  • Piecing together text from one or more sources and adding only linking sentences;
  • Copying or submitting whole or parts of computer files without acknowledging their source;
  • Copying designs or works of art and submitting them as your original work;
  • Copying a whole or any part of another student’s work; and
  • Submitting work as your own that someone else has done for you.

Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.

For further information, please see the RMIT Plagiarism Policy –;ID=sg4yfqzod48g1 – and the RMIT Student Discipline Statute and Regulations -;ID=11jgnnjgg70y 

Plagiarism Software
The originality verification software Turnitin may be used in this course. For details, see:

Course Overview: Access Course Overview