Course Title: Engage respectfully with young people

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: HWSS5666C

Course Title: Engage respectfully with young people

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C4262 - Certificate IV in Youth Work

Course Contact : Jennifer Brooker

Course Contact Phone: +(61 3) 9925 4115

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable.

Course Description

This unit describes the knowledge and skills required to communicate effectively with young people (aged 12-25) in work roles with a specific focus on young people

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCYTH401B Engage respectfully with young people


Communicate effectively with a diversity of young people

Performance Criteria:

1.1 Listen to the young person to gain understanding of their experiences
1.2 Foster communication exchanges that supports the development of trust and rapport
1.3 Process information about the young persons situation from their perspective
1.4 Use a range of appropriate communication strategies to engage with young people
1.5 Consider cultural sensitivities in communication techniques and adapt style and language to accommodate different cultural values and practices
1.6 Maintain young person's confidentiality in the context that the young person is the primary stakeholder


Reflect understanding of youth cultures, sub cultures and development

Performance Criteria:

2.1 Take into account youth culture, sub cultures and development of the young person in all actions and decisions
2.2 Evaluate issues in relation to young person's culture and modify approaches appropriately
2.4 Select activities and resources to promote awareness, respect and value of diversity
2.5 Establish guidelines that are relevant to the culture and background of the young person
2.6 Assess the impact of own cultural values, cultural lens and ethnocentrism in youth work


Work with the young person as the focus

Performance Criteria:

3.1 Apply youth centred practices when working with young people
3.2 Respect the rights needs and responsibilities of the young person
3.3 Convey worker rights and responsibilities as necessary
3.4 Establish a professional relationship and boundary expectations with the young person
3.5 Recognise, and manage power inequities in the professional relationship
3.6 Apply principles of ethical decision-making in working with young people

Learning Outcomes

Details of Learning Activities

Classes for this competency are taken throughout the academic year and are also incorporated into the work placement of 240 hours that students undertake as part of their studies.

Teaching Schedule

Students will take classes for this competency throughout the year in addition to their work placement committment of 240 hours, throughout the academic year.  Assessments will be due during scheduled classes and towards the end of May.  

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

Assessment will include written tasks, oral presentations, class participation and work placement (240 hours).

Assessment Tasks

Students will participate in a range of assessment tasks for this competency, which will also incorporate 240 hours of work placement. Other assessment tasks will include class-based tasks including written and oral assessments, tests/exams, simulations and reflective journal entries.

A specific 400 - 600 word written task is due towards the end of May and is based on the practical placement to date.  Students will be asked to address two questions which will demonstrate their learning and competency in this area.

Assessment Matrix

Course Overview: Access Course Overview