Course Title: Support client self management

National Element Code & Title:

CHCICS406A Support client self management

Performance Criteria:

2.1 Support the client to identify and acknowledge their own strengths and self care capacity
2.2 Support the client to identify opportunities to mobilise their strengths
2.3 Support the client to develop and trial solutions for presenting concerns and needs
2.4 Support the client to monitor the application of solutions to presenting concerns and needs
2.5 Provide support or assistance in the context of identified risks and constraints
2.6 Provide support or assistance for clients to access and use support services and associated resources where required and within organisation policies, protocols and procedures
2.7 Identify difficulties in meeting the client's needs with the client and a supervisor and address in line with organisation protocols
2.8 Maintain confidentiality, privacy and dignity of the client in line with organisation policy and protocols

Performance Criteria:

1.1 Support the client to develop processes and strategies that address the uniqueness of their psychological, biological, social and emotional context
1.2 Support the client to develop processes and strategies that address their capacity to access activities and services, within the context of client performance and possible capacity
1.3 Support the client to identify and acknowledge their interests, preferences and concerns
1.4 Support the client to access all information and options required to make informed choices and decisions
1.5 Support the client to determine positive and negative consequences, including risks and constraints, associated with different options and choices
1.6 Provide support in a manner that is in keeping with the client's individual needs and requirements
1.7 Provide support in a manner that is responsive to the individual circumstances and aspirations of the client and where necessary their carers and supporters
1.8 Where needed, work with supervisor to develop strategies to deal with client non-conformance

Performance Criteria:

4.1 Assist the client to identify their existing coping skills and behaviours that maximise participation in own life situation
4.2 Support the client to identify need for appropriate coping skills and behaviours to maximise their ability to do required activities within their own life situation
4.3 Support the client to identify coping skills likely to cause harm to the client or others
4.4. Support client to identify impact of coping skills and behaviours on themselves and others
4.5 Provide information and support client to identify positive coping skills and behaviours
4.6 Support the client as required to make referrals to services to assist with the establishment and/or maintenance of positive coping skills and behaviours
4.7 Support the client to implement and/or maintain positive coping skills and behaviours

Performance Criteria:

5.1 Work with client to identify needs that might benefit from referral to services and/or access to resources
5.2 Provide the client with information about how required services and/or resources can be accessed
5.3 Support the client to access required services and/or resources
5.4 Support the client to monitor service effectiveness and/or resource appropriateness
5.5 Support the client to access advocacy services where required to maintain integrity and efficacy of required services

Performance Criteria:

3.1 Provide relevant support or assistance for the client to identify meaningful networks
3.2 Provide relevant support or assistance for the client to develop strategies to develop and/or maintain meaningful networks