Course Title: Contribute to continuous improvement processes within the education environment

Part A: Course Overview

Program: C4282

Course Title: Contribute to continuous improvement processes within the education environment

Portfolio: DSC

Nominal Hours: 45.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
MIET6292C	City Campus	TAFE	360T Education	Distance / Correspondence or Face-to-Face or Internet or Workplace	Term2 2011

Course Contact: Robyn Blaikie

Course Contact Phone: +61 3 9925 4838

Course Contact Email: robyn.blaikie@rmit.edu.au

Course Description

This course is for students to gain the skills and knowledge required for education support workers to contribute to a continuous improvement process in order to enhance levels of education service delivery.This course applies in a variety of education contexts where it is essential for education support workers to review strategies in order to deliver optimum services.

Pre-requisite Courses and Assumed Knowledge and Capabilities

No specific pre-requisite and co-requisite.

National Competency Codes and Titles

National Element Code & Title:	CHCEDS412A Contribute to continuous improvement processes within the education environment
Elements:	1. Implement continuous improvement processes
	2. Monitor service delivery as directed by teacher
	3. Report on service delivery
	4. Consolidate opportunities for further improvement

Learning Outcomes

The learning outcomes are for students to gain the skills and knowledge required for education support workers to contribute to a continuous improvement process in order to enhance levels of education service delivery.

Overview of Assessment

You must demonstrate an understanding of all elements of the competencies in order to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by:
• Direct observation of actual and simulated work practice
• Oral or written questioning
• Assignments and projects
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files
• Review of products produced through work-based or course activities
• Third-party feedback from a work supervisor/employer
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
An assessment charter (http://mams.rmit.edu.au/kh6a3ly2wi2h1.pdf) summarises your responsibilities as an RMIT student as well as those of your teachers.
Your courses assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced in a single document: http://www.rmit.edu.au/browse;ID=ln1kd66y87rc