Course Title: Work effectively with Aboriginal and/or Torres Strait Islander people
Part B: Course Detail
Teaching Period: Term2 2012
Course Code: EMPL5846C
Course Title: Work effectively with Aboriginal and/or Torres Strait Islander people
School: 360T Education
Campus: City Campus
Program: C4282 - Certificate IV in Education Support
Course Contact : Robyn Blaikie
Course Contact Phone: +61 3 9925 4838
Course Contact Email:robyn.blaikie@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Fiona Dean: Teacher
Ph: 9925 4650
fiona.dean@rmit.edu.au
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
No specific pre-requisite and co-requisite.
Course Description
This course describes the communication and work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people in the health industry context. It deals specifically with cross-cultural awareness and issues involving working with Aboriginal and Torres Strait Islander individuals, organisations and communities
It also applies equally to those operating in health care policy or program planning, development and evaluation contexts or in direct service delivery contexts. Application of this can be contextualised to reflect any requirements, issues and practices specific to each workplace and/or local community
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
HLTHIR404B Work effectively with Aboriginal and/or Torres Strait Islander people |
Element: |
1. Reflect an awareness of Aboriginal and Torres Strait Islander history and cultures in work practices |
Performance Criteria: |
.1 Acknowledge and respect the impact of events and issues in Aboriginal and/or Torres Strait Islander history during service delivery |
Element: |
2. Reflect an awareness of own and other cultural realities in work practices |
Performance Criteria: |
2.1 Identify the potential impact of cultural factors on service delivery to Aboriginal and/or Torres Strait Islander clients |
Element: |
3. Communicate effectively with Aboriginal and Torres Strait Islander people |
Performance Criteria: |
3.1 Identify communication issues and ensure they are addressed to develop and maintain effective relationships with Aboriginal and/or Torres Strait Islander clients and/or co-workers |
Element: |
4. Reflect cultural safety in workplace and professional relationships |
Performance Criteria: |
4.1 Ensure workplace and professional relationships are based on mutual respect, tolerance of diversity and a shared understanding of cultural safety |
Element: |
5. Work in partnership with Aboriginal and Torres Strait Islander people and communities |
Performance Criteria: |
5.1 Develop and implement strategies to increase participation of Aboriginal and Torres Strait |
Learning Outcomes
The learning outcomes are for students to gain communication and work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people in a variety of contexts to reflect any requirements, issues and practices specific to each workplace and/or local community
Details of Learning Activities
The student learning experience will be facilitated through participation in a range of activities:
Group discussion
Guest speakers
Oral and/or written questions on "What if?" scenarios
Individual and group projects - Completion of Projects will include negotiated independent study time and practical work relevant to the unit of competency.
Realistic simulations and role play
Practical demonstrations and direct observation of actual work and simulated work practice
Oral Presentations
Teaching Schedule
Semester 1
Week 1-4
Theory – Reflecting awareness of Aboriginal and Torres Strait Islander history and cultures
Acknowledging and respecting the impact of events and issues in Aboriginal and/or Torres
Strait Islander history
Demonstrating knowledge of and respect for the diversity in Indigenous cultures
Discussion, Q&A activities, Evidence Guide
Week 5-9
Theory – Reflecting awareness of Aboriginal and Torres Strait Islander history and cultures in work
practices
Identifying the potential impact of cultural factors on service delivery to Aboriginal and/or Torres
Strait Islander clients
Negotiating appropriate strategies to effectively acknowledge cultural differences in the
workplace
Discussion, Q&A activities,
Project 1 – Research,Q&A, Scenarios
Week 10-14
Theory– Identifying and utilising resources to facilitate effective service delivery in a cross cultural
context
Ensuring work practices are used in a cross cultural context
Appropriate strategies to effectively acknowledge cultural differences in the
workplace
Discussion, Q&A activities,
Week 15-18
Theory – Communicating effectively with Aboriginal and Torres Strait Islander people
Identifying communication issues to develop and maintain effective relationships with
Aboriginal and/or Torres Strait Islander clients and/or co-workers
Responding to communication issues to develop and maintain effective relationships with
Aboriginal and/or Torres Strait Islander clients and/or co-workers
Discussion, Q&A activities
Progress interview – Evidence guide, Project 1, Evidence of practical experience working with Aboriginal and Torres Strait Islander people; e.g Observation/Demonstration, Third party
Semester 2
Week 1-4
Theory – Employing appropriate communication strategies to support a culturally safe environment for
delivery of services
Identifying ineffective and/or inappropriate communication strategies and remodel them to
support delivery of services
Identifying and utilising resources to facilitate effective communication within the workplace
Discussion, Q&A activities
Week 5-9
Theory – Reflecting cultural safety in workplace and professional relationships
Ensuring workplace and professional relationships are based on mutual respect, tolerance of
diversity and a shared understanding of cultural safety
Identifying critical issues influencing workplace and professional relationships with Aboriginal
and/or Torres Strait Islander co-workers and clients
Identifying and utilising effective strategies to develop and maintain effective relationships with
Aboriginal and/or Torres Strait Islander coworkers and clients as appropriate
Discussion, Q&A activities
Project 2 – Research, Community/Cultural project
Week 10-14
Theory – Strategies to assist in resolving any difficulties, differences or misunderstandings that may
occur with coworkers and clients
Working in partnership with Aboriginal and Torres Strait Islander people and communities
Developing and implementing strategies to increase participation of Aboriginal and Torres
Strait Islander people in service delivery
Ensuring care, services and programs encourage self-determination and community
control to ensure improved health outcomes
Discussion, Q&A activities
Presentation (oral and/or written)
Week 15-18
Theory – Working in partnership with Aboriginal and Torres Strait Islander people and communities
Identifying and utilising resources promoting effective partnerships with Aboriginal and/or
Torres Strait Islander people, organisations and communities
Supporting the development of effective partnerships between staff, Aboriginal and Torres
Strait Islander people and their communities to facilitate appropriate healthcare and workplace
services
Discussion, Q&A activities
Assessment interview – review folio of final assessments e.g :
Evidence Guide, Project 1 and 2, Evidence of practical experience working with Aboriginal and Torres Strait Islander people e.g Observation/Demonstration, Third party, Presentation (oral and/or written)
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
You must demonstrate an understanding of all elements of the competencies in order to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by:
• Direct observation of actual and simulated work practice
• Oral or written questioning
• Assignments and projects
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files
• Review of products produced through work-based or course activities
• Third-party feedback from a work supervisor/employer
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
An assessment charter (http://mams.rmit.edu.au/kh6a3ly2wi2h1.pdf) summarises your responsibilities as an RMIT student as well as those of your teachers.
Your courses assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced in a single document: http://www.rmit.edu.au/browse;ID=ln1kd66y87rc
Assessment Tasks
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. Your assessments will include:
• Direct observation of actual and simulated work practice
• Oral or written questioning – Workbooks, discussion, oral presentations
• Assignments and projects – Cultural awareness project
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files
• Third-party feedback from a work supervisor/employer
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant Unit of Competency. These are available from the course contact person (stated above).
Course Overview: Access Course Overview