Course Title: Use business technology

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: OFFC5210C

Course Title: Use business technology

School: 650T TAFE Business

Campus: City Campus

Program: C4297 - Certificate IV in Banking Services

Course Contact : Clem Simonetto

Course Contact Phone: +61 3 9925 5426

Course Contact

Name and Contact Details of All Other Relevant Staff

Michael Elliot

(03) 9925 5519

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

This course has no pre-requisites but is co-delivered with BSBOHS303B - Contribute to OHS hazard identification and risk assessment

Course Description

This course covers how to select, use and maintain a range of business technology and includes the effective use of computer software to organise information and data.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWOR204A Use business technology


1. Maintain technology

Performance Criteria:

3. Maintain technology
3.1. Identify and replace used technology consumables in accordance with manufacturer's instructions and organisational requirements
3.2. Carry out and/or arrange routine maintenance to ensure equipment is maintained in accordance with manufacturer's instructions and organisational requirements
3.3.Identify equipment faults accurately and take action in accordance with manufacturer's instructions or report fault to designated person


2. Process and organise data

Performance Criteria:

2. Process and organise data
2.1. Identify, open, generate or amend files and records according to task and organisational requirements
2.2. Operate input devices according to organisational requirements
2.3. Store data appropriately and exit applications without damage to or loss of, data
2.4.Use manuals, training booklets and/or online help or help-desks to overcome basic difficulties with applications


3. Select and use technology

Performance Criteria:

1. Select and use technology
1.1. Select appropriate technology and software applications to achieve the requirements of the task
1.2. Adjust workspace, furniture and equipment to suit user ergonomic requirements
1.3.Use technology according to organisational requirements and in a way which promotes a safe work environment

Learning Outcomes

Upon completion of the course participants will be able to:-
- select and apply appropriate equipment and software applications in relation to assigned task/s
- access, retrieve and store required data
- perform basic maintenance on a range of office equipment

Details of Learning Activities

Using Various software programs and packages. File and folder creation for a more productive workflow.  Electronic transfer of documents. 

Teaching Schedule

This course is co- delivered with the competency OHS C4297 OHTH5630C. Please see the course guide for OHS to see the teaching schedule

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in class exercises, written and practical tests, problem solving exercises, presentations, direct observation of actual and simulated work practice, presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work-based or course activities.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Students will be provided with feedback throughout the course to check their progress.

Assessment Tasks

Assessment Tasks

You are required to complete 2 tasks. You must successfully complete all 2 tasks to be deemed competent in this unit.

TASK 1 (Due Date: 6th May, Week 12)
This assessment will consist of short answer questions. CA/NYC

TASK 2 (Due Date: 27th May, Week 15) CA/NYC

A one hour open book assessment covering Elements 1, 2, & 3.

Assessment Matrix

Course Overview: Access Course Overview