Course Title: Work effectively in mental health settings

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: HWSS5533C

Course Title: Work effectively in mental health settings

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C4328 - Certificate IV in Alcohol and Other Drugs

Course Contact : Xenia Girdler

Course Contact Phone: +61 3 9925 4660

Course Contact

Name and Contact Details of All Other Relevant Staff

Chris Walters

Phone: 9925 8268


Nominal Hours: 45

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable

Course Description

This course describes the knowledge and skills required in the context and across the range of settings where mental health work occurs.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCMH401A Work effectively in mental health settings


Apply knowledge of the mental health sector

Performance Criteria:

1.1 Demonstrate consideration of the historical context of the sector in all work

1.2 Demonstrate consideration of the changing social, political and economic context in all work

1.3 Clarify and work within individual, team and multi-disciplinary work roles and structures, using collaborative approaches to work in the mental health sector, including contribution of consumer workers


Demonstrate an understanding of the range of mental health service options

Performance Criteria:

2.1 Apply basic knowledge of the current issues and different models of work which impact on the sector

2.2 Apply basic knowledge of the historical and social context of the mental health sector

2.3 Apply basic knowledge of the political and economic context of the mental health sector

2.4 In collecting information about the mental health sector, consider and apply appropriately views of relevant key stakeholders and representatives


Demonstrate commitment to the central philosophies of the mental health sector

Performance Criteria:

3.1 Demonstrate consideration and understanding of the underpinning values and philosophy of the sector in all work undertaken

3.2 Demonstrate commitment to access and equity principles in all work in the sector

3.3 Ensure clients participate in all aspects of service planning and support activities

3.4 Identify and take into account personal values and attitudes regarding mental health and illness when planning and implementing all work activities


Work within the context of mental health sector

Performance Criteria:

4.1 Identify the range of mental health service options

4.2 Demonstrate consideration and understanding of the contribution of different service options to the recovery process

4.3 Identify broad job requirements in different service options

4.4 Demonstrate consideration of the role of other health and community service providers in supporting a consumer in the recovery process

Learning Outcomes

On successful completion of this course, you will have developed and applied the skills and knowledge required to demonstrate your competency in the above elements.

Details of Learning Activities

All courses and learning activities will be supported and complimented by RMIT’s e-learning tool "Blackboard".

An important part of the learning in this course is to understand the complex and interconnected nature of addiction and drug use. Therefore learning activities have been designed to be holistic and take into account the many and varied aspects of alcohol and other drug use and the relationship it has with mental health. Therefore, learning in this course will complement and enhance your learning in other courses within the Certificate IV Alcohol and Other Drug Use over the year.

  • class exercises to review discussions/lectures
  • practical demonstrations
  • analysis/critique of relevant reading material
  • group projects
  • peer learning
  • guest lecture
  • group discussion
  • workshops
  • independent project based work
  • teacher directed group activities/projects
  • site visits (observations)
  • tutorials

There are also activities which take place outside the nominated class time. In first semester you will go on a number of field trips:

  • Dax Gallery - an art gallery which houses one of the largest displays of art work created by people with mental illness (including addiction). This exhibition provides you with further understanding of our recent treatment of people experiencing a range of complex care issues.

In addition to these field trips, you will also undertake:

  • Youth Mental Health First Aid program. This fourteen (14) hour program will be delivered in the first three weeks of semester one. Completing the Mental Health First Aid program will provide you with basic skills and knowledge to assist people experiencing a range of mental health issues - including addiction.
  • Two day Motivational Interviewing workshop
  • Workshop exploring working with people who hear voices
  • Workshop on undertaking a mental state examination with a case study client

Teaching Schedule

 Whilst this course is delivered and assessed alongside the course CHCAOD402B Work effectively in AOD sector in which there will be specific classes devoted to mental health and the Victorian mental health sector. These classes commence the week of February 16, 2015

Topic Suggested Session
Standard Mental Health First Aid


 1 - 4
Field Trip Dax gallery 5

Orientation to the mental health sector

• Overview of the historical sociopolitical context of the mental health service system in Victoria
• Introduction to mental health service provision in Victoria
• exploration of the impact of stigma
• Introduction to Recovery orientated practice

 7 - 10
Introduction to working with people who hear voices 11
Exploration of non-clinical mental health services 14 - 15
Exploration of clinical mental health services 16
Group presentations of myths and stigma 17
Impacts of incarceration and addiction
18 -19
Recovery orientated practice 20 - 21

Please note: While your teacher will cover all the material in this schedule, the session and weekly order is subject to change depending on class needs and availability of speakers and resources.

Learning Resources

Prescribed Texts


Other Resources

RMIT will provide you with resources and tools for learning in this course through our online systems and access to specialised facilities and relevant software.
The University Library provides extensive services, facilities and study space as well as comprehensive collections of books, periodicals and other course related materials, such as DVD’s, magazines, slides, films etc. Computer laboratories with access to a wide range of desktop publishing software are also available. The library also has an expanding virtual collection of electronic resources and networks, including product data, e-books, electronic journals and newspapers, web based tutorials, online reference and document delivery services etc., all of which are accessible on campus, and off campus 24 hours per day. More information on library resources and services can be found at: 
If you need additional support, visit RMIT’s Learning Lab, either in person or online:

Overview of Assessment

There are a variety of tools used to assess this course including one hundred and sixty (160) hours of practical placement providing you with opportunities to develop and demonstrate the skills knowledge and attitude required. Other assessment tasks will involve creating an industry-standard client file based on a case study client. 

Assessment Tasks

Feedback throughout the course may be written for written assessments, verbal for verbal assessments or a combination of both

To demonstrate competency in this course you need to complete each one of the following pieces of assessment to a satisfactory standard.


Assessment Task 1 - You will be required to successfully apply for a position within a simulated workplace

Assessment Task 2 - You will be required to commence a client file for a case study client

Assessment Task 3 - You will be required to complete a series of mental health initial contact, screening and assessment tools for the client file

Assessment Matrix

An assessment matrix demonstrating alignment of assessment tasks with the relevant course is available from the course contact person. 

This course is delivered in accordance with competency-based assessment, grades include:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did Not Submit for assessment

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at:;ID=9pp3ic9obks7

Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:;ID=vj2g89cve4uj1

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site:;ID=kw02ylsd8z3n

Course Overview: Access Course Overview