Course Title: Work effectively with forced migrants
Part B: Course Detail
Teaching Period: Term1 2015
Course Code: HWSS5522C
Course Title: Work effectively with forced migrants
School: 365T Global, Urban & Social Studies
Campus: City Campus
Program: C4357 - Certificate IV in Community Services Work
Course Contact : Zaina Nehme
Course Contact Phone: +61 3 9925 4552
Course Contact Email:zainaindira.nehne@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 45
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable.
Course Description
This course describes the knowledge and skills required to work with and for refugees within an ethical, social, political and economic context.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCSW401A Work effectively with forced migrants |
Element: |
1. Develop a professional rapport with people who are forced migrants |
Performance Criteria: |
1.1 Conduct interpersonal communication in a manner that enhances a client-centred approach consistent with organisation standards |
Element: |
2. Work within the context of the settlement services sector |
Performance Criteria: |
2.1 Apply an understanding of the role and scope of settlement services |
Element: |
3. Address issues associated people who are forced migrants |
Performance Criteria: |
3.1 Evaluate issues in relation to person's culture, family background and interest and modify approach appropriately |
Element: |
4. Demonstrate commitment to the central philosophies of the settlement sector |
Performance Criteria: |
4.1 Demonstrate consideration and understanding of the underpinning values and philosophy of the sector in all work undertaken |
Element: |
5. Understand the process of acquisition of life skills |
Performance Criteria: |
5.1 Demonstrate an understanding of the role of settlement plans and how they are developed |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
All courses and learning activities will be supported and complemented by RMIT’s learning management tool "Blackboard". Other essential learning activities will take place during the workshops, and you will also be required to undertake independent studies. Some of the learning activities that you will undertake are:
- Class exercises
- Demonstrations (role plays)
- Observations
- Group discussions
- Class presentations
- Case studies
- Quizzes
- Group activities
Teaching Schedule
Lesson | Topic |
Content |
1 | Introduction to the course and forced migration |
|
2 | Settlement and the impact of forced migration on settlement |
|
3 | Understanding Refugee Communities |
|
4 | Working with clients |
|
5 | Effective advocacy and the Human Rights Commission |
|
6 | Effective work practices with forced migrants |
|
Learning Resources
Prescribed Texts
No prescribed textbook required. |
References
Other Resources
You will be provided with the resources and tools for learning in this course. These resources will also be available through Blackboard. You will also have access to the resources in the library at RMIT.
Overview of Assessment
Assessment for this course will consist of:
Research into the philosophy and operations of three organisations that deliver settlement services in the local area/region, an open book quiz covering various aspects of the management of Australia’s Refugee and Special Humanitarian Program and service delivery to refugees and other forced migrants, a role play that examines communication and observational skills as well as capacity to identify and respond appropriately to the specific characteristics of a client from a refugee or forced migrant background, answering a series of questions about a case study in order to demonstrate a sound understanding of the process of developing a settlement plan and a written or verbal exercise that assesses participants’ understanding of managing boundaries and resolving conflict and interpersonal differences.
Assessment Tasks
For this course you are required to complete the following tasks:
Assessment Task 1- Research: in this task you will be required to find information about three different organisations that are part of the settlement service and which provide services to refugees and other forced migrants.
Assessment Task 2- Questions and Answers: in this task you will be required to answer a number of questions on Australia’s Humanitarian Program, the Humanitarian Settlement Services, Settlement Grants Program and DIAC.
Assessment Task 3- Communicating with Clients: in this task you will be required to participate in a role play demonstrating your communication skills when working with forced migrants.
Assessment Task 4- Developing a Settlement Plan: for this tasks you will be required to answer a number of questions demonstrating your understanding of the process of developing a settlement plan for a family.
Assessment Task 5- Managing boundaries and resolving conflict: in this task you will be required to answer questions based on a case study.
Assessment Matrix
This program in delivered in accordance with competency-based assessment, grades include:
CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did Not Submit for assessment
Other Information
Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
Attendance
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Feedback
You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:
http://www.rmit.edu.au/browse;ID=vj2g89cve4uj1
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site: http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n
Course Overview: Access Course Overview