Course Title: Building Staff Management

Part A: Course Overview

Program: C5016

Course Title: Building Staff Management

Portfolio: SET

Nominal Hours: 40.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


130T Infra, Electrotec & Build Serv


Course Contact: Warwick Brewster

Course Contact Phone: +61 3 9925 4334

Course Contact Email:

Course Description

This module will provide the participants with the theoretical knowledge and practical experience required at middle management level for the effective management of office and on site staff

Pre-requisite Courses and Assumed Knowledge and Capabilities

BUSM 5126 Business Management for the Building Industry 1 (ABC091)
BUSM 5024 Business Management for the Building Industry 2 (ABC092)

National Competency Codes and Titles

National Element Code & Title:

ABC085 Building Staff Management

Learning Outcomes

This course will provide the learner to develop the following knowledge & skills :
- Work Group Leadership, Teamwork and Morale Building Staff management:
     - describe the various leadership styles and their effect on an organisation
     - develop effective teamwork in the workplace
     - develop a strategy to promote high moral in the work group

- Planning and Problem Solving.
- Recruitment, Staff Selection and Induction Schemes.
- Disputes, Grievances and Complaints.
     - deal with disputes, grievances and complaints
     - settle behavioural problems with counselling and discipline procedures
- Industrial Relations.
     - evaluate the role of middle management in the maintenance of good industrial relations

Overview of Assessment

By a combination of :
- Assignment(s)
- Learning outcome tests
- Written examination