Course Title: Manage business document design and development

Part B: Course Detail

Teaching Period: Term2 2008

Course Code: BUSM5503C

Course Title: Manage business document design and development

School: 650T TAFE Business

Campus: City Campus

Program: C5130 - Diploma of Business

Course Contact : Theresa Lyford

Course Contact Phone: +61 3 9925 5444

Course Contact Email:theresa.lyford@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

This unit covers setting standards for organisational documents and managing document design and production to meet the standards. Students will use a combination of software packages to design and implement business documentation. Software will include word processing, spreadsheets and databases. Students will examine key features of good design for business documents and gain skills in selecting appropriate software.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBADM506A Manage business document design and development

Element:

1 Establish documentation standards

Performance Criteria:

1.1 Organisational requirements for information entry, storage, output, and quality of document design/production are identified

1.2 The organisation's present and future information technology capability is evaluated in terms of its effect on document design and production

1.3 The types of documents used/required by the organisation are identified

1.4 Documentation standards are established for organisational documents in accordance with information, budgetary and technology requirements

Element:

2.Manage template design and development

Performance Criteria:

2.1 Standard formats / templates suit the purpose, audience and information requirements of each document

2.2 Document templates enhance readability and appearance and meet organisational requirements for style and layout

2.3 Templates are tested, organisational and user feedback is obtained and amendments are made as necessary to ensure maximum efficiency and quality of presentation

Element:

3.Develop standard text for documents

Performance Criteria:

3.1 Complex technical functions of software are evaluated for their usefulness in automating aspects of standard document production

3.2 Requirements of each document are matched with software functions to allow efficient production of documents

3.3 Macros are tested to ensure they meet the requirements of each document in accordance with documentation standards

Element:

4.Develop and implement strategies to ensure the use of standard documentation

Performance Criteria:

4.1 Explanatory notes are prepared for the use of standard templates and macros using content, format and language style to suit existing and future users

4.2 Training on the use of standard templates and macros is developed and implemented, adjusting the content and level of detail to suit user needs

4.3 Master files and print copies of templates and macros are produced, circulated, named and stored in accordance with organisational requirements

Element:

5.Develop and implement strategies for maintenance and continuous improvement of standard documentation

Performance Criteria:

5.1 Use of standard documentation templates and macros is monitored and the quality of documents produced is evaluated against documentation standards

5.2 Documentation standards are reviewed against the changing needs of the organisation, and improvements planned and implemented in accordance with organisational procedures


Learning Outcomes



Details of Learning Activities

Students will undertake both theory and practical classes to develop their skills in managing the design and development of business documents. Theory sections will address the underpinning skills required for document development as well as understanding document standards, managing templates, developing standard text, strategies for ensuring use of standard documents and maintenance and continuous improvement of documents. Practical section will be spent in computer laboratories practicing the design and development of a range of complex business documents and extending student’s knowledge of advanced functions and document design principles.


Teaching Schedule

 Week Topic   Content and Assessment Online Activities  Text Book  
 1  Module 1 - Establish Documentation Standards

Welcome to course

Occupational Health and Safety

Topic 1 - Introduction to Computers

Refer to the Relevant section on the Learning Hub for this topic for online activities

 Using Excel and Access
Chapter 35 (OH&S)

The following chapters should be completed from Week 1 - 5:

Using Word
Chapter 1 – 18
Consol task 1 - 5

  
 2  

Topic 2 - Maintenance and Security
Topic 3 - Organisational Requirements

     
 3    Topic 4 - Document types and standard      
 4  Module 2 - Manage Template Design and Development Topic 1 – Document Design      
 5   Topic 2 -Templates      
 6  Module 3 - Develop standard text for documents

 Merge

Assessment 1

 

Chapters relating to MailMerge are available on the Learning Hub

 
 7    Topic 1 Spreadsheets
 		 

The following chapters should be completed from Week 7 - 10: 

Using Excel and Access
Chapter 1 – 17
Consol task 1 - 5

  
 9    Topic 2 Databases Lecture 1      
 8   Topic 2 Databases Lecture 2    
 10   Topic 3 - Matching documents to software requirements      
 11  Module 4 Develop and implement strategies for the use of standard documentation

Topic 1 Master files

Assessment 2

  

 The following chapters should be completed from Week 11 - 15:

Using Excel and Access
Chapter 18 – 33 
Consol task 1 - 5

  
 12    Topic 2 Explanatory notes      
 13    Topic 3 Training users      
 14   Review students assessment 3 and provide help and feedback      
 15  Module 5 Develop and Implement strategies for maintenance and continuous improvement of standard documentation

 Topic 1 Maintaining standard documents

Assessment 3

     
 16    Topic 2 Monitoring standard documents   Review and teacher provided additional activities  
 17    Revision and Exam    Review and teacher provided additional activities  
18 All topics Assessment 4 Exam      


Learning Resources

Prescribed Texts

Watsonia Publishing, Microsoft Office 2003 using Microsoft Word 2003 (RMIT010A)

Watsonia Publishing, Microsoft Office 2003 using Excel & Access 2003 (RMIT010B)


References


Other Resources

Students will have access to an online learning hub site which will has lecture notes, activities and other supporting materials and extension resources. Students will be shown how to access this site in the first week of classes.


Overview of Assessment

The student must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including class exercises/observation, theory tests, project/assignment and practical tests. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met

Class time is spent practicing the design and development of a range of business documents and at the same time extending the student’s knowledge of software functions and document design principles. A short lecture will provide students with the concepts required to gain the underpinning skills and knowledge. Students will be required to practice underpinning practical skills outside of class time (eg keyboarding and proofreading). This course will provide participants with the techniques and skills in proofreading and editing to produce well designed business documents.


Assessment Tasks

Assessment 1 – Practical and Theory Test (worth 10%)
Students will complete a closed book test in class which focuses on both practical and theory components of the course. The practical section will focus on the student’s practical ability to demonstrate the skills and knowledge as set out in the Evidence Guide and the theoretical section will include short answer questions based on the theory studied to date. This assessment must be completed individually.

Assessment 2 - Practical Test (worth 10%)
Students will complete an open book test in class which focuses on using Microsoft Excel. The test will focus on the student’s practical ability to demonstrate the skills and knowledge as set out in the Evidence Guide. This assessment must be completed individually.

Assessment 3 – Practical and Theory Assessment (worth 20%)
This assessment will be completed in 2 parts, each worth 10% of the final result.

In part 1 students will complete an open book in class test which focuses on using Microsoft Database. The test will focus on the student’s practical ability to demonstrate the skills and knowledge as set out in the Evidence Guide. This assessment must be completed individually.

In part 2 students will complete a take home assessment which focuses on designing training and explanatory notes for users of the database created in Part 1. The assessment will focus on the student’s practical ability to demonstrate the skills and knowledge as set out in the Evidence Guide. This assessment must be completed individually.

Assessment 5 - Exam (worth 60%)
Students will complete a closed book theory exam covering all course topics. This assessment must be completed individually.


Assessment Matrix

  Assessment 1 Assessment 2 Assessment 3 Assessment 4
Modue 1 Establish documentation standards X X
Module 2 Manage template design and development X X
Module 3 Develop standard text for documents   X X X
Module 4 Develop and implement strategies to ensure the use of standard documentation    X  X X
Module 5 Develop and implement strategies for maintenance and continuous improvement of documentation       X

Other Information

Grading
Students are required to achieve a pass in each assessment piece. Where a pass is achieved competency for that assessment is given. Where a pass is not achieved in any assessment piece an NYC (Not Yet Competent) grade will be given. Competency MUST be achieved for each element of competency within a competency standard for a pass grade (or higher grade) to be given. Where competency for all elements of competency is not achieved, an overall NN grade will result.

Course Overview: Access Course Overview