Course Title: Negotiate to achieve goals and manage disputes
Part A: Course Overview
Program: C5180
Course Title: Negotiate to achieve goals and manage disputes
Portfolio: BUS
Nominal Hours: 50.0
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
EMPL5656C |
City Campus |
TAFE |
650T TAFE Business |
Face-to-Face |
Course Contact: Seymour Jacobson
Course Contact Phone: +61 3 9925 1563
Course Contact Email: seymour.jacobson@rmit.edu.au
Course Description
This unit describes the functions associated with negotiating and communicating with a range of stakeholders to perform required tasks, manage disputes and achieve the best outcome
If you are undertaking this course in Melbourne from semester 2, 2012 onwards your teacher will advise you if you require access to a computer for the course. It is recommended that you have access to a mobile computing device to allow greater flexibility in terms of where you can work on campus outside class times.
Pre-requisite Courses and Assumed Knowledge and Capabilities
There are no pre-requisites or co-requisites for this course
National Competency Codes and Titles
National Element Code & Title: |
FNSICORG603B Negotiate to achieve goals and manage disputes |
Elements: |
1. Establish the needs of the parties 1.1 Desires, needs, requirements and outcomes of all parties are identified and established through open and professional communication strategies |
3. Identify and document causes of disputes 3.1 Issues or disputes are promptly identified and analysed and the position of the relevant parties are established |
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4. Implement and manage strategies to resolve dispute/s 4.1 Strategies and options which are most likely to achieve favourable outcomes for all relevant parties are identified, evaluated and implemented |
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2. Negotiate to achieve an agreed outcome 2.1 Strategies and options to achieve goals and complete processes are agreed to and professionally communicated to the relevant parties |
Learning Outcomes
Overview of Assessment
Assessments for this course may take the form of written papers, role plays, tests, class activities, face to face interviews, and reflective reports