Course Title: Establish and maintain work and contractual relationships

Part B: Course Detail

Teaching Period: Term1 2011

Course Code: EMPL5401C

Course Title: Establish and maintain work and contractual relationships

School: 345T Media and Communication

Campus: City Campus

Program: C5181 - Diploma of Professional Writing and Editing

Course Contact : Professional Writing and Editing Administration

Course Contact Phone: +61 3 9925 4368

Course Contact

Name and Contact Details of All Other Relevant Staff

Teacher: Don Porter
Telephone: 9925 8089

Nominal Hours: 70

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course deals with the skills and knowledge required to set up and maintain work relationships, including contracts.  During the course, you will gain professional industry experience by working on or observing the development or production of current projects with professional mentors, in appropriate and approved companies and organizations. This is a course that involves work integrated learning.                        

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CUSADM07A Establish and maintain work and contractual relationships


1. Establish and conduct work relationships

Performance Criteria:

1.1 Establish relationships within the appropriate context in a manner which promotes goodwill and trust between all parties

1.2 Employ effective communication skills and techniques in relationships to build trust and respect

1.3 Take all opportunities to maintain contact with all parties wherever possible


2. Conduct negotiations

Performance Criteria:

2.1 Conduct negotiations in a business like and professional manner

2.2 Conduct negotiations using techniques to maximise benefits for all parties in the context of establishing long term relationships

2.3 Take account of input from colleagues and other relevant parties in negotiations, where appropriate

2.4 Communicate the results of negotiations within appropriate timeframes

2.5 Manage situations in which there is conflict or disagreement


3. Make formal agreements/contracts

Performance Criteria:

3.1 Confirm agreements in writing with contracts or other documentation drawn up in accordance with legal and other requirements

3.2 Ensure that all parties check and approve all aspects of formal agreement/contract in accordance with enterprise procedures where appropriate

3.3Seek specialist advice in the development of contracts where appropriate


4. Foster and maintain business relationships 

Performance Criteria:

4.1 Seek information needed to maintain sound business relationships, and review and act upon it

4.2 Honour agreements within the scope of individual responsibility

4.3 Make adjustments to agreements in consultation with all parties and share information with appropriate colleagues

4.4 Build relationships through regular contact and use of effective interpersonal and communication styles

4.5 Handle any situations of conflict or disagreement so problems are resolved by negotiation and the best possible level of agreement is reached

Learning Outcomes

On successful completion of this course, you will have demonstrated the relationship building and negotiation skills required by workers in the industry.

Details of Learning Activities

This is a work integrated learning (WIL) course and  learning takes place off campus in the work environment. The course requires you to complete 70 hours of work placement experience in either 1st or 2nd semester. Work placement can be within any organization but must relate in some way to writing and/or editing.

Part of the learning experience involves being proactive in finding and organising your own placement. Your teacher is there to provide support whenever you need it and will also need to approve arrangements and the scope of the position. You are to negotiate and organize your own placement, and maintain a workplace diary throughout the process.


Teaching Schedule

There is no formal weekly schedule for this class. After the first scheduled meeting, held in the second week of the semester, you are expected to maintain regular contact with your teacher through a minimum of 3 face-to-face meetings and through e-mail. After the first scheduled meeting you are expected to contact the teacher to arrange the meeting times.

• There is no set timetable for your 70 hours. Your work schedule will be arranged between you and the host employer.

•  This course may be undertaken at more than one work place.

Learning Resources

Prescribed Texts

There are no prescribed texts for this unit.


You are advised to look at the course Blackboard site for ongoing updated information.

Other Resources

Your host employer will let you know if you require any other resources..

Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in the workplace environment and through a written reflection on learned skills and insights.

Assessment Tasks

1.Organisation of placement – contract., insurance etc. Copies of all paperwork to be submitted before the beginning of the placement.

2. Your fulfillment of the work placement

3. A written evaluation of your placement from your host employer.

4.Completion of a written Evaluation Report (1000 words)

5.Completion of a record of your hours of attendance and activities ie. Workplace diary of your placement.

Assessments 2-5  need to be submitted to your teacher no later than one week after you have finished the placement.

To demonstrate competency in this course, you will need to complete all assessment to a satisfactory standard. You will receive feedback on all assessment.

This competency will be assessed as:
C Competent
NYC Not yet competent

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant Unit of Competency. These are available through the course contact in Program administration.

Other Information

You will receive spoken and/or written feedback by teacher on your work. Where appropriate, this feedback also includes suggestions on how you can proceed to the next stage of developing your projects.

Late Submissions
Please refer to the course blackboard site for policy information on late submissions and plagiarism

RMIT has a strict policy on plagiarism. Please refer to the website for more information on this policy.

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension.
Please refer to the following URL for extensions and special consideration:;ID=qkssnx1c5r0y;STATUS=A;PAGE_AUTHOR=Andrea%20Syers;SECTION=1;

Course Overview: Access Course Overview