Course Title: Manage operational plan

Part B: Course Detail

Teaching Period: Term1 2009

Course Code: BUSM6253C

Course Title: Manage operational plan

School: 350T Fashion & Textiles

Campus: Brunswick Campus

Program: C5222 - Diploma of Management

Course Contact : Peter Bonnell

Course Contact Phone: 61 3 9925 9171

Course Contact

Name and Contact Details of All Other Relevant Staff

Robyn Lyons 9925 9118

Ian Fisher  9925 9450

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit specifies the outcomes required to develop and monitor the implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT515A Manage operational plan


1. Develop operational plan
2. Plan and manage resource acquisition
3. Monitor and review operational performance

Performance Criteria:

1.1. Research, analyse and document resource requirements and develop an operational plan in consultation with relevant personnel, colleagues and specialist resource managers
1.2. Develop and/or implement consultation processes as an integral part of the operational planning process
1.3. Ensure details of the operational plan include the development of key performance indicators to measure organisational performance
1.4. Develop and implement contingency plans at appropriate stages of operational planning
1.5. Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources and seek specialist advice as required
1.6. Obtain approval for plan from relevant parties and ensure understanding among work teams involved

2.1. Develop and implement strategies to ensure that employees are recruited and/or inducted within the organisation’s human resources management policies and practices
2.2. Develop and implement strategies to ensure that physical resources and services are acquired in accordance with the organisation’s policies, practices and procedures

3.1. Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets
3.2. Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance
3.3. Identify areas of under performance, recommend solutions, and take prompt action to rectify the situation
3.4. Plan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively, economically and safely use resources
3.5. Negotiate recommendations for variations to operational plans and gain approval from designated persons/groups
3.6. Develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements

Learning Outcomes

By the end of the course you will acquire the skills and knowledge to develop an operational plan, monitor and review operational performance and lan and manage resource acquisition in order to carry out the work described in the plan.

Details of Learning Activities

Students will study and learn through tutorials, case studies,group work and prescribed exercises and assessment work,

Teaching Schedule

Workshop Sequence
WorkshopWorkshop dateDiscussion Topics
Introduction Program   
 2nd March   
 Introduction of program 
  • Assessment process 
 • Project work for assessment 
 • Building a portfolio of evidence
Workshop 1 
Manage Self   
 9th March   
Personal work priorities 
• Individual learning styles and preferences 
 • Building and maintaining networks
Workshop 2 
Manage Self   
 16th March   
Workplace relationships 
 • Reflective practice skills 
• Coaching and mentoring
Workshop 3
  Leading and managing 
 3rd March   
Development of  leadership and management within an organisational 
Workshop 4 
Manage Operational plans 30th March   
Develop and managing operational plans                                                                                                                                          Planning and manage resources
Workshop 5 
Manage Operational plans 6th April 
Monitor and review operational performance 
 Reflecting on existing systems
Workshop 6
 Manage Projects 20th April 
Define the proposed project                                                                                                                                       
 Scope & limitations of the project                                                                                                                                         Proposed subject areas
Workshop 7 
Facilitate & capitalise on change27th April 
Planning for change 
 innovative approaches to change
Workshop 8 
4th May
Emergent challenges and opportunities
Workshop 9 
Ensure team effectiveness 
11th May
Group processes                                                                                                                                          Group dynamics                                                                                                                      
Team cohesion
Workshop 10 
Ensure team effectiveness 
18th May
Review & evaluate management of individuals within the team
Workshop 11 
Portfolio review  
25th May
Review and update of Evidence collection
Workshop 12 
 Mid year project review 
1st June
Review and update of project status
Workshop 13 
Manage quality customer service   
8th June
Internal and external customer requirements                                                                                                                                           Quality products and service
Workshop 14 
 Facilitate continuous improvement  
15th June
Improvement systems and processes                                                                                                                                          Develop plans to introduce and facilitate change                                                                                                                                       Manage the workplace to promote continuous improvement
Workshop 15 
6th July 
Establish and maintain systems and procedures                                                                                                                                            Establish participative arrangements for OH&S management
Workshop 16 
13th July 
Establish procedures for identifying hazards                                                                                                                                          Establish and maintain a OH&S management system
Workshop 17 
20th July 
Individual project completions and deadlines
Workshop 18 
Manage projects 
27th July 
Computer workshops
Workshop 19 
Manage projects 
  3rd August    
Computer workshops
Workshop 20 
No planned workshops      
 10th August    
Work on projects and portfolios
Workshop 21 
Project presentation   
14th September

Individual Project Presentations
Workshop 22 
No planned workshops      
26th October
Portfolio submission

Learning Resources

Prescribed Texts

Management Theory and Practice by Kris Cole


Management- A Pacific Rim Focus 4E from  McGraw Hill



Other Resources

Overview of Assessment

A person who demonstrates competence in this standard must be able to provide evidence of their ability to manage the implementation of the operational plans for department or section. This will include acquisition and use of resources, contingency planning, financial information and budgets, performance reports, and evidence of a system to monitor and adjust operational performance plans as required. Assessment is by submission of a portfolio indicating competency in work undertaken and appliction of theory to the work.

Assessment Tasks

Assessment for this unit is by the submission of a portfolio of evidence that demonstrates how the operational plan is developed,the required resources are identified,secured and managed and  the activities are monitored, reviewed and adjusted to see that the performance achieves the organisation’s goals and strategies.

Assessment Matrix

Course Overview: Access Course Overview