Course Title: Manage people performance

Part A: Course Overview

Program: C5225

Course Title: Manage people performance

Portfolio: BUS

Nominal Hours: 70.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T Vocational Business Education

Face-to-Face or Internet or Workplace

Term2 2013,
Term2 2014,
Term2 2015

Course Contact: Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact Email:

Course Description

For students, this unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas, which link direclty to business objectives,  and key performance indicators, coupled with coaching and feedback, provide the basis for performance management.  The unit  links performance management and performance development, and reinforces both functions as a key requirement for effective managers.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBMGT502B Manage people performance


1. Allocate work

2. Assess performance

3. Provide feedback

4. Manage follow-up

Learning Outcomes

Learning outcomes for this unit will include the skills and knowledge to be able to effectively and efficiently:

  • allocate work to staff
  • assess performance of staff
  • provide feedback to staff, and
  • manage follow-up

Overview of Assessment

Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in class exercises, written and practical assessments, problem-solving exercises, presentations, direct observation of actual and simulated work practice, presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work-based or course activities.

Students are adv ised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.  Students will be provided with feedback throughout the course to check their progress.